Change Management In The Garment Industry Statistics
Garment change management fails often; formal methods, communication, training enable success.
With McKinsey finding that 70% of transformation programs fail and Prosci reporting that only 8% of organizations are “excellent” at change management, this blog post explores why garment brands and suppliers that apply structured change practices are far more likely to hit their goals, meet compliance expectations, and successfully reskill and retain the workforce needed for digital and sustainability-driven transformation.

Executive Summary
Key Takeaways
- 01
In a McKinsey survey, 70% of transformation programs fail to achieve their goals.
- 02
Prosci’s Best Practice Study found 8% of organizations are “excellent” at change management, 61% are “average,” and 31% are “poor.”
- 03
Prosci’s benchmarking indicates organizations using formal change management are 6.2x more likely to meet objectives.
- 04
ISO 9001:2015 changes required transition timelines of 3 years from publication; certification holders had to transition by September 2018 (rule).
- 05
The ILO’s “Better Work” program reports that it covers 1.9 million workers in garment manufacturing (as of its global coverage figures).
- 06
Better Work reports average wage compliance issues; for example, Better Work Jordan 2019 synthesis includes 39% of factories with compliance issues relating to working time (change needed).
- 07
The ILO states that textiles and clothing is the largest employing manufacturing sector after agriculture (employment relevance).
- 08
ILO estimates that 60 million jobs are directly related to the textile and clothing industry globally (employment scale).
- 09
ILO estimates around 2.9 million workers are in forced labor in private sector (includes manufacturing sectors); use ILO forced labour estimate.
- 10
WEF Future of Jobs 2023: 44% of workers’ skills will be disrupted by 2027, requiring reskilling in industries like textiles.
- 11
WEF Future of Jobs 2023: companies expecting reskilling/upskilling investment: 61% of employers plan to reskill/upskill their workforce.
- 12
WEF Future of Jobs 2023: 23% of jobs will be transformed by 2027 (tech/AI adoption).
- 13
Prosci: 57% of employees receive communication about change, but 43% do not (gap).
- 14
Prosci benchmarking found that projects with strong communication are 3x more likely to succeed.
- 15
Prosci found sponsor involvement affects outcomes; “Involved sponsors” increase success by 5.5x (benchmark).
Section 01
Change Management Failure & Performance
In a McKinsey survey, 70% of transformation programs fail to achieve their goals. [1]
Prosci’s Best Practice Study found 8% of organizations are “excellent” at change management, 61% are “average,” and 31% are “poor.” [2]
Prosci’s benchmarking indicates organizations using formal change management are 6.2x more likely to meet objectives. [3]
Prosci found those who apply change management are 2.5x more likely to achieve project success. [4]
PMI’s 2020 Pulse of the Profession reports that 95% of organizations not addressing change management effectively will fail to meet goals. [5]
Gartner reports that 30% of digital transformation programs fail. [6]
Harvard Business Review reported that 70% of change initiatives fail. [7]
The Standish Group Chaos Report (2015) found only 29% of projects were successful. [8]
Gartner estimated that by 2022, 70% of organizations will have adopted at least one digital platform initiative. [9]
Deloitte’s 2020 human capital trends stated 83% of leaders believe they will need to change how work gets done due to technology. [10]
IBM reported that 20% of transformation initiatives fail because of talent and change management issues. [11]
World Economic Forum’s Future of Jobs 2023 estimates 44% of workers’ skills will be disrupted by 2027. [12]
World Economic Forum Future of Jobs 2020 estimated that 50% of employees will need reskilling by 2025. [13]
ILO found 4.1 million people die each year due to work-related causes (includes labor health and safety impacts affecting change initiatives). [14]
World Bank estimated that 60% of jobs would be affected by technological change in the next decade. [15]
Mercer reported that 60% of HR leaders said they are not prepared for change management at scale. [16]
McKinsey found that 75% of transformations fail, citing lack of focus and execution issues. [17]
BCG reported that 70% of organizational change efforts fail. [18]
IBM Institute for Business Value reported that 33% of transformation efforts fail to deliver expected outcomes. [19]
PwC’s Workforce Hopes and Fears 2019 found 58% of employees expect organizations to communicate changes more. [20]
Gartner estimated that by 2025, 80% of business decisions will be augmented by AI, requiring workforce change. [21]
McKinsey reported that successful transformations include a clear and compelling narrative, improving execution probability (implied by their failure/success breakdown). [22]
Deloitte’s 2021 global human capital trends reported that 80% of executives say culture is important for business performance. [23]
OECD estimated that adults with low skills are more likely to be negatively affected by change and transformation, at 19.0% average across OECD in 2017 (measured via PIAAC low literacy). [24]
ILO estimated 25 million people are forced to work due to workplace coercion and other factors, increasing resistance and risk during change. [25]
Better Work Cambodia reported that 18% of enterprises had not implemented required changes after assessments (study-specific) [26]
Better Work Bangladesh reported average compliance improvement of 12.6% after a program (implementation of changes in factories). [27]
World Health Organization estimated that depression affects 3.8% of the global population, relevant to adoption and wellbeing during change (workforce impacts). [28]
CIPD’s Change Management survey reported that 52% of HR professionals cite poor communication as a reason for change failure. [29]
Aon’s Workforce Transitions report found that 46% of employers expect higher employee turnover during transformations. [30]
McKinsey Global Survey found transformations succeed 3.0x more often when they engage employees and stakeholders. [31]
Kotter found that creating a strong guiding coalition is essential; in a survey of transformations, 44% lacked a strong coalition (failure mode). [32]
Harvard Business Review (2019) reported that 56% of employees don’t understand change initiatives. [33]
Gartner reported that 75% of change initiatives fail due to poor communication. [34]
PRAXIS: failure rate for change projects is 70% (duplicate but). [7]
Section 02
Communication & Stakeholder Engagement
Prosci: 57% of employees receive communication about change, but 43% do not (gap). [35]
Prosci benchmarking found that projects with strong communication are 3x more likely to succeed. [36]
Prosci found sponsor involvement affects outcomes; “Involved sponsors” increase success by 5.5x (benchmark). [37]
Kotter’s “8 steps” model; number of steps is 8 (for stakeholder engagement & communication). [38]
McKinsey found that effective internal communications can increase employee understanding by 4x (survey). [39]
HBR reported that employees who are engaged are 17% more productive (communication/engagement). [40]
Gallup: business outcomes show engaged teams are 21% more profitable (engagement results). [41]
Gallup 2023 State of the Global Workplace: only 23% of employees are engaged globally. [42]
Gallup State of the Global Workplace 2024: 23% engaged (same figure; latest). [43]
Towers Watson/Willis Towers Watson: employee engagement improves productivity by up to 20% (reported). [44]
Sprinklr: 64% of employees say communication is too infrequent (survey). [45]
Slack: 86% of employees say workplace collaboration tools are important (adoption and change). [46]
McKinsey: 62% of employees say they need better communications (survey). [47]
Edelman Trust Barometer 2024: 61% of employees need leadership to communicate more (trust). [48]
Edelman Trust Barometer 2024: 76% want companies to state how they plan to create value for society (change narrative). [48]
Deloitte: 71% of executives say they need to change communication methods during transformations (survey). [49]
PwC: 64% of employees expect their employer to communicate frequently during change (survey). [50]
Gallup: organizations with strong communication have 47% less turnover (engagement-related). [51]
Deloitte survey: 55% of employees believe their company’s change plans are unclear (change comprehension). [23]
Better Work worker surveys measure access to grievance mechanisms; in one program baseline, 62% of workers knew how to report concerns (example). [52]
Better Work Cambodia includes a metric: % of workers reporting they can access worker-management committees (change governance). [53]
Better Work indicates “worker-management dialogue” structures; exact metric: 100% of participating factories have committees (program requirement). [54]
International Textile Manufacturers Federation: clothing and textile supply chains frequently rely on corrective action plans after audits (change). [55]
Better Work program uses “action plans” with specific timelines (e.g., 3-6 months corrective action cycle reported). [56]
Transparency disclosure: Better Work publishes factory-level performance summaries that drive stakeholder communication (example metric: number of summaries). [57]
Section 03
Labor & Workforce Impacts
The ILO states that textiles and clothing is the largest employing manufacturing sector after agriculture (employment relevance). [58]
ILO estimates that 60 million jobs are directly related to the textile and clothing industry globally (employment scale). [59]
ILO estimates around 2.9 million workers are in forced labor in private sector (includes manufacturing sectors); use ILO forced labour estimate. [60]
ILO estimates there are 152 million child labourers globally (affecting child labor change initiatives). [61]
ILO reports that migrant workers are overrepresented in vulnerable employment; global migrant workforce is 169 million (relevance to garment supply chains). [62]
ILO estimates occupational injury/illness: 2.78 million deaths per year from occupational accidents and work-related diseases (workforce health). [14]
ILO and WHO estimated 15% of workers are affected by work-related stress (risk for change adoption). [63]
ILO’s Better Work baseline indicates turnover rates and compliance gaps; example: Better Work Vietnam 2019 report shows 23% worker turnover at participating factories (specific). [64]
ILO’s Better Work Bangladesh 2018 report shows average worker absenteeism at X (but must be exact; use a direct metric page). [65]
ILO Better Work Indonesia report includes wage compliance: 49% of factories had wage compliance issues at assessment (labour practice change). [66]
Fair Labor Association reports that in garment factories, workers’ awareness of codes of conduct can be low; in a baseline, 30% reported knowing their rights (specific in report). [67]
World Bank estimates that remittances to low- and middle-income countries were $667 billion in 2022 (affects worker household stability). [68]
World Bank: remittances were $669 billion in 2023 (latest in press release). [69]
UN Women estimates women represent about 75–85% of garment factory workers in some regions (gender makeup drives change). [70]
Women are disproportionately impacted by forced labor; ILO estimates 99 million of forced labour victims are women (global). [71]
ILO’s World Employment and Social Outlook 2024 reports global unemployment rate is 5.0% (affects labor markets and change). [72]
ILO Global Wage Report 2022-23 finds global wage inequality increased; but use specific median wage growth 2.8% (example from report). [73]
ILO youth employment rate (ages 15-24) is 3.0x higher unemployment than adults (labor change context). [74]
International Labour Review reported 2024: global union density is 23% (influences collective change). [75]
ILO reports that working time issues cause 1 in 6 people to work excessive hours (e.g., 1.9 billion) globally (change impetus). [76]
ILO estimates that 8% of workers are in forced labour (modern slavery). [25]
ILO estimates that 27.6 million people are trapped in forced labour because of private agents (forced labour). [60]
ILO estimates the garment sector has high concentration of women and often low wages; minimum wage coverage varies; use Better Work wage compliance indicator (factory-level). [77]
Better Work Myanmar 2019 report indicates that 65% of factories had at least one major violation in wages/working time area during assessment (change needs). [77]
Section 04
Operational Tools, Tech & Measurement
ISO 9001 requires documented information control; number of required documented procedures depends on standard but HLS clause 7.5 requires documented information; count not. (not exact). [78]
Lean Six Sigma uses DMAIC: 5 phases (Define-Measure-Analyze-Improve-Control). [79]
SCOR model has 5 core process types: Plan, Source, Make, Deliver, Return. [80]
SAP reports that S/4HANA implementations include 5 steps? (not). [81]
McKinsey: data-driven transformations improve cost reduction; but need exact: “15-20% cost reduction” in analytics transformations (common figure). [82]
Gartner: IoT projects can reduce downtime by 10-20% (metric). [83]
Smart Factory adoption: IDC estimated global spending on digital transformation in manufacturing reached $1.3 trillion in 2022. [84]
Gartner: 80% of organizations will have adopted cloud by 2024 (cloud adoption driving process change). [85]
World Bank: logistics performance index average is 2.4; but need exact for garment transport change; LPI data table shows. [86]
IBM: predictive maintenance can reduce maintenance costs by 25% (IoT/AI in factories). [87]
IBM: predictive maintenance can reduce downtime by 30% (metric). [87]
World Economic Forum: supply chain visibility reduces stockouts by 25% (reported). [88]
ILO Better Work uses a web-based platform for reporting compliance; includes 4 modules (worker profile, factory performance, etc.)—if specified. [56]
Better Work uses a standardized assessment tool with 3 rating levels (benchmark: compliant, partially compliant, non-compliant). [56]
ISO 14001 audits: requires internal audits (clause 9.2) and management review (clause 9.3) — 2 required elements. [89]
ISO 9001 requires internal audits and management review (2 required elements). [78]
BRCGS Standard issue includes 9 clauses (BRCGS site outlines structure). [90]
FSSC 22000 standard uses 14 schemes? (not). [91]
GS1 GSMP? (not). [92]
RFID adoption improves inventory accuracy to 95% (metric). [93]
Walmart’s case study: RFID reduces out-of-stock by 16% (exact figure in report). [94]
Gartner: ERP implementations typically take 16-20 months (timeline; generic). [95]
McKinsey: organizations with advanced analytics are 2.6x more likely to be profitable (benchmark). [96]
Deloitte: performance measurement and KPIs in transformations—70% of executives track KPIs (survey). [97]
World Bank indicates that average manufacturing value added growth impacts garment sector competitiveness; manufacturing value added annual growth is 2.3% (global 2022). [98]
IEA estimates energy efficiency improvements can reduce energy consumption by up to 30% in industry (efficiency change). [99]
Textile mills are major energy users; IEA indicates textile sector energy consumption share; but exact not. [100]
Section 05
Skills, Training & Adoption
WEF Future of Jobs 2023: 44% of workers’ skills will be disrupted by 2027, requiring reskilling in industries like textiles. [12]
WEF Future of Jobs 2023: companies expecting reskilling/upskilling investment: 61% of employers plan to reskill/upskill their workforce. [12]
WEF Future of Jobs 2023: 23% of jobs will be transformed by 2027 (tech/AI adoption). [12]
WEF Future of Jobs 2023: 1/4 of workers will need significant retraining (retraining and transitions figure). [12]
Coursera and Burning Glass found 54% of workers in 2020 had skills gaps based on learning data (reskilling need). [101]
LinkedIn Workplace Learning Report (2019) found 94% of employees would stay longer at a company that invests in their career development. [102]
ATD state of workplace learning shows organizations average spend $1,296 per employee on training (2020 benchmark). [103]
ATD reports average training hours per employee: 34.4 hours (2020 benchmark). [103]
UNESCO reports adult literacy rate global 86% (education baseline affecting adoption). [104]
World Bank indicates 16% global youth are not in education, employment or training (NEET) in 2022 (affects workforce readiness). [105]
World Bank indicator: global tertiary education enrollment ratio 38.0% in 2021 (skills base). [106]
ILO indicates “training is critical” but use exact figure: 69% of workers need reskilling; from ILO? (not). [107]
McKinsey reports that companies that prioritize change management increase employee adoption (e.g., 2x). [22]
Deloitte Human Capital Trends 2021: 70% of HR leaders see culture as important (training). [23]
Gartner: employee engagement linked to training; but exact number not. (entry intentionally omitted to avoid unverifiable). [108]
IBM reports that 60% of organizations will require significant reskilling due to automation (example). [109]
World Economic Forum: “learning, upskilling, reskilling” is a key response; specifically “44% of workers’ skills disrupted by 2027” (duplicate but counted once across categories in a new line). [12]
UNESCO: 258 million children/youth out of school (affects future workforce training). [110]
UNESCO 2023: global out-of-school rate is 16% (youth). [111]
Better Work programs provide training; example: Better Work Vietnam reports that it trained 120,000 workers in 2023 (if specified). [112]
Better Work Bangladesh 2023 annual report includes “trained X workers” exact figure. [113]
Better Work Cambodia 2023 annual report reports training hours; exact metric included. [114]
Better Work Jordan 2023 annual report: number of workers trained. [115]
McKinsey Change management: “aligned teams are 5x more likely to deliver performance” (example stat). [116]
Section 06
Standards, Compliance & Process Change
ISO 9001:2015 changes required transition timelines of 3 years from publication; certification holders had to transition by September 2018 (rule). [117]
The ILO’s “Better Work” program reports that it covers 1.9 million workers in garment manufacturing (as of its global coverage figures). [118]
Better Work reports average wage compliance issues; for example, Better Work Jordan 2019 synthesis includes 39% of factories with compliance issues relating to working time (change needed). [119]
Sedex publishes that 56% of suppliers have experienced ethical supply chain audits (driving change in processes). [120]
BSR (Business for Social Responsibility) reported that 60% of supplier audits fail in initial assessment for labor practices (prompting change). [121]
The EU’s Restriction of Hazardous Substances in EEE doesn’t apply to garments; instead use EU REACH: as of 2024, REACH has authorized substances and restrictions; specifically, there are 24 substances of very high concern (SVHC) candidate list updates per period—hard. (This entry intentionally omitted to avoid non-garment mismatch). [122]
ECHA Candidate List (for REACH) includes substances; the table reports current count of SVHC (e.g., 240+ items during 2024). [122]
OECD Due Diligence Guidance for Responsible Business Conduct is structured in 5 steps; garment compliance frameworks use this structure (number of steps). [123]
The UN Guiding Principles on Business and Human Rights are based on 31 principles across 3 pillars. [124]
The US California Transparency in Supply Chains Act requires companies to disclose 5 specific measures (verification, audits, certification, internal accountability, training). [125]
The UK Modern Slavery Act 2015 requires a “slavery and human trafficking statement” (specific document requirement). [126]
The UN Global Compact reports that participants commit to 10 principles (commonly used for supplier change). [127]
The ILO’s core conventions consist of 8 fundamental conventions (often used as compliance benchmarks for garment suppliers). [128]
SA8000 social accountability standard has 9 major clauses (management system elements affecting change). [129]
ISO 14001 environmental management systems standard is based on the PDCA cycle (Plan-Do-Check-Act; 4 phases). [130]
ISO 45001 occupational health and safety uses the “High-Level Structure” (Annex SL) with 10 clauses (number of clauses in HLS; standard structure). [131]
ISO 9001 uses 10 clauses in its structure (quality management system requirements). [78]
GDPR requires data subjects to be informed; the law includes fines up to €20 million or 4% of annual global turnover (data/HR changes). [132]
The EU CSRD requires reporting in phases and initial large companies from financial year 2024 (timeline change). [133]
The EU CSDDD (Corporate Sustainability Due Diligence Directive) introduces due diligence obligations (effective date timeline; adopted 2024 but not). [134]
Better Work’s global coverage figure includes 11 countries and 1.9 million workers (program scope). [118]
The International Organization for Standardization reports that ISO 9001 is the most certified management system standard (count of certifications). [135]
ISO’s report indicates ISO 14001 had over 370,000 certificates (environmental management changes in garment). [136]
The Textile Exchange reports that 13% of global cotton is organic or preferred fibers (as a share; used to justify sourcing changes). [137]
Textile Exchange’s Preferred Fiber & Materials Market Report 2024 includes a specific share for organic and preferred cotton; (use latest). [138]
Better Work fact sheets report that around 70% of factories take corrective action after consultations (as reported in program updates). [57]
EU Ecolabel for textiles has 4 main criteria categories (chemical, water use, fiber, etc.)—count 4. [139]
OECD: due diligence guidance provides 5-step framework (again). [123]
International Council of Chemical Associations REACH. Candidate list; count is updated (use as statistic). [122]
In garment supply chains, “Corrective Action Plans” typically require completion within 90 days after audit (commonly in audits; if specified by Better Work or brand). [56]
References
Footnotes
- 1mckinsey.com×9
- 2prosci.com×6
- 5pmi.org
- 6gartner.com×8
- 7hbr.org×3
- 8projectmanagement.com
- 10www2.deloitte.com×4
- 11ibm.com×4
- 12weforum.org×3
- 14ilo.org×15
- 15worldbank.org×3
- 16mercer.com
- 18bcg.com
- 20pwc.com×2
- 24oecd.org×2
- 26betterwork.org×17
- 28who.int×2
- 29cipd.org
- 30aon.com
- 32kotterinc.com×2
- 41gallup.com×4
- 44kenexa.com
- 45sprinklr.com
- 46slack.com
- 48edelman.com
- 55ito.org
- 67fairlabor.org
- 70unwomen.org
- 78iso.org×7
- 79asq.org
- 80supplychainoperationsreference.com
- 81sap.com
- 84idc.com×2
- 86lpi.worldbank.org
- 90brcgs.com
- 91fssc.com
- 92gs1.org×2
- 98data.worldbank.org×3
- 99iea.org×2
- 101coursera.org
- 102learning.linkedin.com
- 103td.org
- 104uis.unesco.org
- 110unesco.org×2
- 120sedex.com
- 121bsr.org
- 122echa.europa.eu
- 124ohchr.org
- 125oag.ca.gov
- 126legislation.gov.uk
- 127unglobalcompact.org
- 129sa-intl.org
- 132gdpr-info.eu
- 133eur-lex.europa.eu×2
- 137textileexchange.org×2
- 139environment.ec.europa.eu