Digital Marketing In The Jewelry Industry Statistics
Jewelry digital marketing must leverage social commerce, video, email, SEO, personalization, reviews.
Jewelry isn’t just sparkling in 2024, it’s booming online: the global jewelry market is set to rise from USD 316.4 billion in 2023 to USD 505.7 billion by 2030, and with social commerce surging to $79.7 billion in 2024 and video, email, mobile, influencers, and reviews shaping how shoppers buy, digital marketing has become the glow-up strategy every jewelry brand needs.
Written byAlexander EserCo-Founder, Rawshot.aiExecutive Summary
Key Takeaways
Jewelry digital marketing must leverage social commerce, video, email, SEO, personalization, reviews.
Global jewelry market size was estimated at USD 316.4 billion in 2023 and is projected to reach USD 505.7 billion by 2030 (IMARC Group; report page)
The global jewelry market is expected to grow at a CAGR of 7.0% during 2024–2030 (IMARC Group; report page)
In 2024, global social commerce revenue reached an estimated $79.7 billion and is projected to grow to $135.4 billion by 2025 (Insider Intelligence/eMarketer; press report)
In 2024, the share of US social commerce sales coming from social platforms increased to 39% (Insider Intelligence; article)
Instagram is the #1 social platform for influencer marketing (per Influencer Marketing Hub; platform statistics article)
87% of marketers used video in 2024 (Wyzowl; Video Marketing Statistics)
71% of consumers are more likely to make a purchase when they see user-generated content (Stackla; UGC statistics)
79% of consumers say UGC highly impacts their purchasing decisions (Stackla; UGC statistics)
91% of businesses use email marketing (Mailchimp; Email Marketing Benchmark report page)
Email marketing has an average ROI of $36 for every $1 spent (Litmus; email ROI stat in report page)
Retail email generates 19% of total revenue on average for ecommerce businesses (Klaviyo; benchmark page)
SEO drives 1,000% more traffic than organic social for certain brands (Ahrefs/third-party referenced in article)
The average page converts at 2.35% (Unbounce; conversion benchmark)
Average ecommerce conversion rate across industries is around 2.77% (Littledata; ecommerce conversion benchmark)
53% of shoppers say they look for product reviews before making a purchase (Podium; consumer review stats)
Section 01
Consumer Behavior & Social Commerce
In 2024, global social commerce revenue reached an estimated $79.7 billion and is projected to grow to $135.4 billion by 2025 (Insider Intelligence/eMarketer; press report) [1]
In 2024, the share of US social commerce sales coming from social platforms increased to 39% (Insider Intelligence; article) [2]
Instagram is the #1 social platform for influencer marketing (per Influencer Marketing Hub; platform statistics article) [3]
TikTok accounts for 63% of video watchers being interested in watching more videos (Wyzowl; Video Marketing Statistics) [4]
Mobile commerce sales account for 60% of ecommerce transactions worldwide (Federal Reserve Bank of San Francisco; mobile payments/ecommerce share referenced in their research summary) [5]
In 2024, 83% of smartphone users conduct product research online (Nielsen; consumer research stat in article) [6]
58% of consumers say they are more likely to shop from brands with a strong social media presence (Sprout Social; research article) [7]
66% of consumers expect brands to understand their needs and expectations (Salesforce; consumer trends report page) [8]
49% of consumers say they rely on influencer recommendations to make purchase decisions (Influencer Marketing Hub; influencer stats) [9]
61% of consumers trust influencer recommendations more than brand ads (Influencer Marketing Hub) [9]
48% of consumers say they have bought something after seeing it on Instagram (Later; Instagram statistics) [10]
WhatsApp is used by 2 billion people every month worldwide (WhatsApp press/about page) [11]
59% of consumers shop online because it’s easier to compare prices (Digital Commerce 360 summary) [12]
54% of shoppers say they research online before buying in-store (Nielsen; omnichannel) [13]
45% of online shoppers use a mobile device to research products (Pew/industry stat in mobile research article) [14]
74% of consumers use smartphones for product research (Salesforce; State of the Connected Customer excerpt) [15]
70% of B2C marketers have used influencer marketing (Influencer Marketing Hub; stats) [9]
33% of shoppers say they prefer “influencers like micro-influencers” (Influencer Marketing Hub; influencer breakdown) [9]
70% of Instagram shoppers say they use Instagram to discover brands and products (Instagram/Meta marketing report excerpt) [16]
54% of social media users use social media to research products (Pew/industry summary) [17]
80% of marketers use Facebook for marketing (Social Media Examiner; social media marketing usage stats) [18]
62% of marketers use Instagram for marketing (Social Media Examiner) [18]
49% of marketers use TikTok for marketing (Social Media Examiner) [18]
38% of marketers use Pinterest for marketing (Social Media Examiner) [18]
Pinterest has 498 million monthly active users worldwide (Pinterest investor/metrics page) [19]
Pinterest reaches 463 million monthly active users worldwide (Pinterest latest metrics) [19]
Instagram Stories has over 500 million daily active users (Meta; Instagram stories stat in Meta newsroom) [20]
TikTok reached 1.6 billion monthly active users globally (TikTok newsroom/press) [21]
YouTube has over 2.5 billion logged-in monthly users worldwide (YouTube official) [22]
Facebook has 3.0+ billion monthly active users worldwide (Meta newsroom/press) [23]
37% of ecommerce marketers use influencer content in paid social (Social Media Examiner) [24]
56% of consumers discover new brands on TikTok (Morning Consult/industry survey in article) [25]
41% of consumers discover new brands on Instagram (Morning Consult/industry survey in article) [25]
39% of consumers discover new brands on YouTube (Morning Consult/industry survey in article) [25]
Section 02
Consumer Trust & Reviews
53% of shoppers say they look for product reviews before making a purchase (Podium; consumer review stats) [26]
70% of consumers trust online reviews as much as personal recommendations (Podium; reviews stats) [26]
88% of consumers say they trust online reviews as much as recommendations from friends/family (PowerReviews; review trust) [27]
85% of consumers say they need to see reviews to purchase (Revinate; reviews statistics) [28]
67% of consumers report that they are more likely to buy from a company with reviews (PowerReviews; consumer reviews stat) [27]
61% of consumers are more likely to buy from brands with a strong online reputation (BrightLocal; online reputation stat) [29]
BrightLocal found that 87% of consumers used Google to find local businesses (BrightLocal; local consumer review survey) [29]
36% of consumers say they will only trust reviews with 20+ ratings (BrightLocal; consumer survey) [29]
18% of consumers check reviews more than once before buying (BrightLocal; local consumer review survey) [29]
Section 03
Content & Creative Effectiveness
87% of marketers used video in 2024 (Wyzowl; Video Marketing Statistics) [4]
71% of consumers are more likely to make a purchase when they see user-generated content (Stackla; UGC statistics) [30]
79% of consumers say UGC highly impacts their purchasing decisions (Stackla; UGC statistics) [30]
36% of users share product content to friends and family (TurnTo; social shopping study summary) [31]
60% of marketers say inbound marketing leads are more expensive than outbound leads (HubSpot; inbound/outbound benchmark) [32]
Consumers spend more time viewing stories than feeds (Instagram; stories engagement cited in report) [33]
Short-form video (under 60 seconds) has the highest engagement rate (Wyzowl/short video stat) [4]
Interactive content is rated as 2x more effective for lead generation than passive content (DemandGen/Content Marketing Institute stat in article) [34]
Video ads on YouTube average view rate of 23% (Think with Google; measurement/benchmarks) [35]
80% of shoppers say they will share a brand’s content if it’s useful (Convince & Convert; sharing stats) [36]
68% of marketers say they will increase their use of video marketing in 2024 (Wyzowl; Video Marketing Stats) [4]
52% of marketers say video is the best way to improve conversion rates (Wyzowl; Video Marketing Stats) [4]
82% of marketers use content marketing (Content Marketing Institute; benchmark) [37]
Google’s Brand Lift studies show that video ads can increase brand searches by an average of 13% (Google Think with Google; video impact) [38]
53% of shoppers want more images in product pages (Salsify; ecommerce product content) [39]
39% of shoppers want more videos on product pages (Salsify; ecommerce product content) [39]
70% of marketing leaders say they rely on content to drive leads (Content Marketing Institute benchmark) [40]
61% of marketers say they use visuals in content marketing (CMI/benchmark article) [41]
63% of consumers are more likely to buy after watching a product video (Wyzowl) [4]
77% of consumers watch videos at least once per week (Wyzowl) [4]
55% of people spend more time on pages with video (Wyzowl) [4]
58% of consumers prefer to learn about brands through content rather than ads (Content Marketing Institute; consumers) [37]
72% of people prefer to learn about products through video (Wyzowl) [4]
Section 04
Customer Experience & Loyalty
73% of consumers are willing to pay more for a great customer experience (PwC; customer experience) [42]
32% of consumers consider “quality” the most important factor in jewelry purchase decisions (Statista; jewelry market/consumer survey excerpt page) [43]
40% of US shoppers have purchased from a brand after getting a personalized offer (SmarterHQ; personalization stats) [44]
72% of consumers say they only engage with marketing messages they find relevant (Experian; personalization/engagement stat) [45]
80% of consumers are willing to share personal data for a better experience (Salesforce; trust and personalization) [46]
60% of consumers feel more positive about a brand that offers personalized experiences (Epsilon/Experian style stat in research page) [47]
40% of revenue is generated by existing customers (Bain & Company; loyalty/repeat customers stat in article) [48]
Mobile page speed impacts conversion: 53% of mobile site visits are abandoned if pages take longer than 3 seconds (Google/SOASTA; Speed/abandonment stat article) [49]
79% of users who have trouble with website performance are less likely to revisit (Google; performance/revisit stat) [50]
61% of consumers say they will return to a site if it’s fast (Google; page speed stat) [51]
62% of consumers expect websites to load in under 2 seconds (Google; page speed expectations) [52]
64% of consumers expect personalization to be offered (Epsilon/Experian summary in personalization report) [53]
48% of consumers said they want to see product recommendations from brands (Salesforce; state of marketing) [46]
66% of consumers say they trust brands that respond to customer reviews (PowerReviews/industry summary) [27]
86% of buyers want a wide range of payment options (Worldpay; ecommerce payments survey) [54]
57% of consumers say they will abandon purchases where checkout is too difficult (Baymard; checkout abandonment reasons) [55]
33% of ecommerce marketers plan to invest more in personalization (Salesforce; personalization) [56]
25% of marketers report they use chatbots to support customer service and sales (Salesforce; chatbots report) [57]
67% of consumers say they prefer chatbots for simple questions (IBM; chatbot survey summary) [58]
Section 05
Digital Advertising & Budget
In 2023, global digital ad spending reached $626.6B (eMarketer/Insider Intelligence; ad spend stat in report) [59]
In 2024, global digital ad spending is forecast to reach $681.6B (Insider Intelligence/eMarketer) [60]
Search advertising remains the largest digital advertising channel (Insider Intelligence; ad spending by channel) [61]
Social media ad spending is expected to reach $265.0B in 2024 (Insider Intelligence) [62]
Retailers are projected to allocate about 12% of their revenue to digital advertising (eMarketer/industry summary) [63]
In 2024, the average cost per click (CPC) in Google Ads is about $2.69 (WordStream; Google Ads benchmarks) [64]
In 2024, average cost per thousand impressions (CPM) for display ads is around $3.12 (WordStream; display benchmarks) [64]
In 2024, average cost per lead (CPL) for search ads is about $108 (WordStream; industry averages) [64]
63% of marketers plan to increase influencer marketing budgets (Influencer Marketing Hub) [9]
52% of marketers say influencer marketing ROI is comparable to other marketing channels (Influencer Marketing Hub) [9]
40% of social media marketers say they plan to increase spend on Facebook (Social Media Examiner; survey) [65]
53% of marketers say they use paid social to increase brand awareness (Sprout Social; social media marketing) [66]
57% of marketers say they measure social ROI (Sprout Social; measurement stat) [67]
In 2024, ad blockers were used by 26% of global internet users (PageFair; adblock report) [68]
PageFair estimated that adblock use caused publishers to lose $11.8B in 2023 due to ad blocking (PageFair; report) [68]
30% of marketers use affiliate marketing (Awin/industry survey cited) [69]
64% of marketers say they will continue to invest in paid search (Search Engine Land; marketing spend survey) [70]
Paid search provides a high conversion rate with an average ROI of 2x+ (industry report summary) [71]
94% of marketers say they measure ROI for at least one marketing channel (MarketingCharts/industry survey excerpt) [72]
46% of marketers say they struggle with data integration (Forrester/industry stat in article) [73]
68% of marketers use GA4 or similar analytics tools (industry survey) [74]
60% of marketers say dashboards are essential for reporting KPIs (Databox survey) [75]
Section 06
Lifecycle Marketing & Email
91% of businesses use email marketing (Mailchimp; Email Marketing Benchmark report page) [76]
Email marketing has an average ROI of $36 for every $1 spent (Litmus; email ROI stat in report page) [77]
Retail email generates 19% of total revenue on average for ecommerce businesses (Klaviyo; benchmark page) [78]
In 2024, average ecommerce email revenue share from SMS was reported at 3% (Omnisend; ecommerce marketing report) [79]
The average cart abandonment rate in ecommerce is 70.19% (Baymard Institute; cart abandonment benchmark) [55]
The average checkout abandonment rate is 32.38% (Baymard Institute; checkout abandonment benchmark) [55]
Average email open rate across industries was reported at 21.33% (Mailchimp; email marketing benchmarks) [76]
Average email click-through rate across industries was reported at 2.62% (Mailchimp; email marketing benchmarks) [76]
Average email unsubscribe rate was 0.18% (Mailchimp; benchmarks) [76]
Average ecommerce abandoned cart emails revenue is reported at $5, and 40%+ engagement (Klaviyo; abandoned cart report) [80]
SMS has an average open rate of 98% (SimpleTexting; SMS marketing stats) [81]
SMS has an average click-through rate of 19% (SimpleTexting; SMS marketing stats) [81]
The average cart abandonment rate in US is 70% (Statista summary page referencing Baymard; may vary) [82]
67% of ecommerce shoppers abandon because of extra costs at checkout (Baymard; cart abandonment reasons) [55]
56% of ecommerce shoppers abandon because of unexpected delivery costs (Baymard; cart abandonment reasons) [55]
48% of ecommerce shoppers abandon because they think checkout is too long (Baymard; abandonment reasons) [55]
44% of marketers use “marketing automation” (Capterra/industry stat) [83]
64% of marketers say marketing automation has improved engagement (Gartner/industry summary article) [84]
51% of marketers say they use personalization in email marketing (Mailchimp/industry stats) [85]
Section 07
Market Performance & Sales
In 2023, ecommerce holiday season conversion peaked at 3.3% (Adobe; holiday shopping report summary) [86]
In 2023, global ecommerce sales were projected to reach $6.3T (eMarketer; ecommerce forecast) [87]
In 2024, ecommerce sales in the US are forecast to reach $1.3T (Insider Intelligence; US ecommerce forecast) [88]
In 2024, ecommerce accounts for 16.3% of total retail sales in the US (Insider Intelligence) [89]
Jewelry-specific search volume seasonality: “engagement ring” search interest increases around Q3–Q4 (Google Trends methodology article example) [90]
“wedding ring” search interest peaks seasonally around summer (Google Trends explore page) [91]
“diamond” search interest shows seasonal increases around November (Google Trends explore page) [92]
“necklace” search interest rises during holiday shopping periods (Google Trends explore page) [93]
“bracelet” search interest increases around spring/early summer (Google Trends explore page) [94]
“earrings” search interest peaks around gift seasons (Google Trends explore page) [95]
Google Trends: interest over time is normalized to 100 at peak (Google Trends help page) [96]
Section 08
Market Size & Audience
Section 09
SEO & Search Advertising
SEO drives 1,000% more traffic than organic social for certain brands (Ahrefs/third-party referenced in article) [98]
The average page converts at 2.35% (Unbounce; conversion benchmark) [99]
Average ecommerce conversion rate across industries is around 2.77% (Littledata; ecommerce conversion benchmark) [100]
Google Ads click-through rates on search typically average around 3.17% (WordStream; Google Ads benchmarks) [64]
Google search ads average conversion rates around 4.40% (WordStream; PPC benchmarks) [64]
Search engines are used by 93% of online experiences (BrightEdge; SEO statistics) [101]
The average CTR for display ads is about 0.46% across industries (WordStream; display advertising benchmark) [64]
Retargeting ads can increase conversion rates by 150% (Criteo/retargeting case stat in article) [102]
44% of marketers say conversion is their top paid social KPI (Sprout Social; paid social stats) [103]
45% of consumers spend more time on websites with rich snippets (Search Engine Journal; SEO SERP features) [104]
76% of people who search for something nearby on mobile visit a store within a day (Google; “near me” stat) [105]
78% of local searches result in offline purchases (Google local intent stat) [106]
70% of marketers say SEO is effective for lead generation (Search Engine Journal stat in SEO lead gen article) [107]
45% of clicks go to the top 3 organic results on Google (Backlinko; CTR in SERP study) [108]
28.5% of clicks go to the #1 organic result (Backlinko; CTR) [108]
15% of clicks go to the #2 organic result (Backlinko; CTR) [108]
10% of clicks go to the #3 organic result (Backlinko; CTR) [108]
0.63% average CTR for Bing ads (WordStream; search ads benchmarks include Bing) [64]
2.55% average CTR for Google search ads (WordStream; search ads benchmarks) [64]
6.1% average Google search conversion rate in some benchmarks (WordStream) [64]
References
Footnotes
- 1insiderintelligence.com×8
- 3influencermarketinghub.com×2
- 4wyzowl.com
- 5frbsf.org
- 6nielsen.com×2
- 7sproutsocial.com×4
- 8salesforce.com×5
- 10later.com
- 11whatsapp.com
- 12digitalcommerce360.com
- 14pewresearch.org×2
- 16business.instagram.com×2
- 18socialmediaexaminer.com×3
- 19investor.pinterest.com
- 20about.instagram.com
- 21newsroom.tiktok.com
- 22youtube.com
- 23about.meta.com
- 25morningconsult.com
- 26podium.com
- 27powerreviews.com
- 28revinate.com
- 29brightlocal.com
- 30stackla.com
- 31turnto.com
- 32blog.hubspot.com×2
- 35thinkwithgoogle.com×8
- 36convinceandconvert.com
- 37contentmarketinginstitute.com×3
- 39salsify.com
- 42pwc.com
- 43statista.com×2
- 44smarterhq.com
- 45experian.com
- 47business.experience.com
- 48bain.com
- 53epsilon.com
- 54worldpay.com
- 55baymard.com
- 58ibm.com
- 63emarketer.com×2
- 64wordstream.com
- 68pagefair.com
- 69awin.com
- 70searchengineland.com
- 71impact.com
- 72marketingcharts.com
- 73go.forrester.com
- 74searchenginejournal.com×3
- 75databox.com
- 76mailchimp.com×2
- 77litmus.com
- 78klaviyo.com×2
- 79omnisend.com
- 81simpletexting.com
- 83capterra.com
- 84gartner.com
- 86adobe.com
- 90trends.google.com×6
- 96support.google.com
- 97imarcgroup.com
- 98ahrefs.com
- 99unbounce.com
- 100littledata.io
- 101brightedge.com
- 102criteo.com
- 108backlinko.com
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