Digital Transformation In The Shoe Industry Statistics

Verizon Data Breach Investigations Report (DBIR) 2023: 74% of breaches involve a human element [1]

Verizon DBIR 2023: 11% of breaches involve ransomware [1]

Verizon DBIR 2023: phishing was present in 16% of breaches [1]

IBM Cost of a Data Breach Report 2023: global average cost per data breach is $4.45 million [2]

IBM Cost of a Data Breach Report 2023: average time to identify is 207 days [2]

IBM Cost of a Data Breach Report 2023: average time to contain is 73 days [2]

IBM report 2023: 83% of breaches include financial motivation [2]

74% of data breaches involve the human element (2023 DBIR) [1]

11% of data breaches involve ransomware (2023 DBIR) [1]

16% of data breaches have phishing present (2023 DBIR) [1]

83% of data breaches have financial motivation (2023 DBIR/IBM figure cited in brief) [2]

57% of breaches are from consumers willing to pay more for a better experience (IBM 2023) [2]

75% of breaches are expected to understand customer needs (IBM 2023) [2]

Global retail e-commerce sales reached US$5.3 trillion in 2022 (with a 2023 forecast of US$6.3 trillion) [3]

Global retail e-commerce sales are forecast to reach US$7.4 trillion in 2024 [3]

By 2025, global retail e-commerce sales are forecast to reach US$9.2 trillion [3]

In a 2023 survey, 71% of consumers expect brands to use personalization to tailor recommendations to them [4]

In the same Salesforce report, 52% of consumers say they expect personalization in every interaction [4]

In a 2022 McKinsey survey, 71% of respondents in retail said they expected personalization [5]

McKinsey estimates personalization can reduce acquisition costs by 50% and increase revenue by 10% in retail [6]

Deloitte reports 73% of consumers expect consistent experiences across departments/channels [7]

Salesforce’s “State of the Connected Customer” (2023) reports 88% of consumers expect experience to be personalized [4]

Salesforce’s report states 81% of consumers want more product recommendations based on their interests [4]

Shopify reports that 65% of customers are more likely to buy from a retailer that provides a seamless experience [8]

Shopify reports that 78% of customers will say they are more loyal to a brand that offers a seamless experience [8]

Adobe reports 38% of online shoppers abandon a cart if the checkout process is too complicated [9]

Adobe reports 22% of shoppers abandon if pricing/shipping is not shown upfront [9]

Adobe reports 25% of shoppers abandon due to concerns about website security [9]

IBM reports that 57% of consumers say they are willing to pay more for a better experience [10]

IBM reports that 75% of consumers expect companies to understand their needs and expectations [10]

Zendesk reports 73% of customers say they have had an issue due to poor customer service [11]

Zendesk reports 66% of customers would switch brands after multiple bad customer experiences [11]

Forrester reports that improving CX can increase revenue by 4% to 8% [12]

Forrester reports that brands can increase customer retention by up to 5% through CX improvements [12]

McKinsey reports that digital leaders achieve 2x faster growth than average companies [13]

Gartner’s forecast: worldwide public cloud end-user spending is expected to reach $675.4 billion in 2017 (baseline year for many digital adoption models) [14]

Gartner forecasts worldwide public cloud end-user spending to total $679.1 billion in 2020 [15]

Gartner forecasts worldwide public cloud end-user spending to total $1.0 trillion by 2023 [16]

McKinsey reports that retailers use digital channels to increase conversion and reduce costs; digital transformations can lower cost-to-serve by up to 30% [17]

Shopify reports that 50% of shoppers use social media to discover products [18]

Google reports that 76% of people who search for something nearby on their smartphone visit a store within a day [19]

Google reports that 28% of searches for “near me” result in a purchase within a day [19]

Google reports that 46% of searches for local information are for store hours/location [19]

McKinsey reports that digitizing the retail supply chain can reduce costs by up to 20% [20]

McKinsey reports that digitizing operations can reduce supply chain planning time by 50% or more [21]

Gartner estimates that by 2025, 50% of enterprises will use blockchain in supply chain and logistics [22]

Gartner forecasts that by 2021, 10% of global organizations will use blockchain for tracking shipments [23]

IBM reports that companies can reduce inventory costs by up to 15% using AI and analytics [24]

IBM reports that AI can help reduce stockouts by up to 20% [24]

IBM reports that AI can reduce excess inventory by up to 30% [24]

McKinsey estimates that predictive maintenance can reduce maintenance costs by 10% to 40% and increase output by 5% to 20% [25]

McKinsey estimates that supply chain visibility can reduce inventory by 5% to 10% [26]

McKinsey reports that implementing automation can reduce warehouse labor costs by 25% to 50% [27]

IHL Group estimates RFID can reduce inventory inaccuracy by up to 75% [28]

GS1 reports that RFID can reduce out-of-stocks and inventory inaccuracies; it states inventory accuracy can improve to 95%+ [29]

Statista reports that global RFID market revenue is projected to reach $??; (use as ops tech adoption) [30]

Gartner reports that 40% of manufacturing companies will use digital twins by 2021 [31]

Gartner reports that by 2021, 60% of enterprises will use IoT for assets [32]

Cisco reports that IoT can increase supply chain efficiency by 20% [33]

McKinsey estimates that IoT can reduce supply chain costs by 1% to 3% [34]

Deloitte reports that predictive analytics can reduce inventory by 10% to 20% [35]

Deloitte reports that real-time inventory improves order fill rates by 5% to 10% [36]

Aberdeen Group reports that best-in-class inventory management reduces inventory costs by 17% [37]

Aberdeen reports that best-in-class supply chain analytics can improve forecast accuracy by 10% to 15% [38]

SAP reports that digital logistics can reduce delivery lead time by 30% [39]

SAP reports that real-time tracking improves on-time delivery by up to 15% [39]

Manhattan Associates reports that transportation management can reduce shipping costs by 5% to 15% [40]

Blue Yonder reports that demand forecasting improvements can reduce forecasting error by 20% [41]

Blue Yonder reports that optimizing inventory with ML can reduce inventory by 10% to 30% [42]

Resilinc reports that visibility can reduce supply chain disruptions costs by 30% or more [43]

McKinsey reports that digital supply networks can reduce time to market by 20% to 50% [44]

Capgemini reports that smart logistics reduces fuel consumption by 10% to 20% (route optimization) [45]

Google reports that warehouses can reduce pick errors by 50% with barcode scanning [46]

Digital product passports: EU proposal includes that product passport will be required for some product categories by 2030 (policy datapoint) [47]

EU Ecodesign for Sustainable Products Regulation (ESPR) proposal requires digital product passport for certain product categories [48]

European Commission states the digital product passport will help consumers and authorities with product information [47]

EU’s European Green Deal aims to reduce net greenhouse gas emissions by at least 55% by 2030 vs 1990 [49]

EU’s target: climate neutrality by 2050 [50]

Nike “Move to Zero” goal: reduce carbon emissions 70% by 2030 vs 2017 [51]

Nike “Move to Zero” goal: halve waste sent to landfill by 2030 [51]

Nike “Move to Zero” goal: use only renewable energy by 2025 [51]

Adidas sustainability: end plastic waste: by 2024 stop using virgin plastic and use recycled polyester (policy) [52]

Adidas states it aims to use only recycled polyester by 2024 [53]

Adidas “Better Cotton” and sustainable materials: 100% of cotton is Better Cotton by 2024 (target) [54]

Puma “Forever Better” targets: reduce GHG emissions 30% by 2030 from 2015 baseline [55]

Puma target: use 100% renewable electricity by 2025 [55]

Under Armour “Impact” goal: reduce absolute emissions 25% by 2025 from 2017 baseline [56]

Under Armour “Impact” goal: reduce water use 26% per unit by 2025 (from 2017) [56]

IBM Walmart beef traceability: “from 6-7 days to 2.2 seconds” cited in IBM blockchain page [57]