Employee Engagement In The Accessories Industry Statistics
Only a third feel engaged; leadership, recognition, clarity boost performance.
In the accessories industry, the stakes for employee engagement are nothing short of game-changing, because while only 33% of employees feel engaged, 67% worldwide are not engaged or are actively disengaged, and that disengagement shows up fast in absence, turnover, and even how customers experience your brand.
Executive Summary
Key Takeaways
- 01
59% of employees say they are willing to put in extra effort when they feel engaged
- 02
67% of employees worldwide are not engaged or actively disengaged
- 03
33% of employees are engaged, 51% are not engaged, and 16% are actively disengaged (U.S. 2022 Gallup)
- 04
Actively disengaged employees are 18% more likely to be absent (odds ratio) than engaged employees
- 05
Employees in engaged workplaces are 23% more likely to be customers (customers advocate score) than those not engaged
- 06
Companies with high engagement have 20% higher sales per employee
- 07
“Disengaged employees” are 37% more likely to look for a new job
- 08
Engaged employees are 87% less likely to leave their jobs
- 09
Actively disengaged employees are 2.6x more likely to seek a new job than engaged employees
- 10
54% of employees would stay longer at a company if it invested in training and development
- 11
94% of employees say they would stay longer with a company that supports their career development
- 12
73% of employees say training and development opportunities would make them stay longer
- 13
53% of employees say they would work harder if they felt more appreciated
- 14
78% of employees who quit say recognition was important but not provided enough
- 15
Recognition improves employee engagement, with 63% of employees saying they would work harder if recognized more often
Section 01
Engagement, Productivity & Performance
Actively disengaged employees are 18% more likely to be absent (odds ratio) than engaged employees [1]
Employees in engaged workplaces are 23% more likely to be customers (customers advocate score) than those not engaged [2]
Companies with high engagement have 20% higher sales per employee [1]
High engagement predicts 10% higher customer ratings [2]
Gallup meta-analysis finds teams with stronger engagement show 21% higher profitability [3]
47% of employees say they are more likely to recommend their company when engagement is high [2]
69% of employees would take action to improve customer experience [4]
60% of employees say they would work harder if they felt their work contributed to company goals [5]
47% of employees say strategic alignment increases their motivation [6]
65% of employees say they are more productive when they have clarity on priorities [7]
30% of engaged employees report improved performance [2]
42% of employees say engagement affects their productivity directly [4]
41% of employees say engagement affects their quality of work [8]
53% of engaged employees report higher innovation [9]
65% of employees say their engagement improves collaboration [2]
36% of employees say engagement reduces errors [2]
55% of employees say engagement helps them serve customers better [2]
49% of employees say engagement affects customer experience [2]
28% of engaged employees report lower incidents of safety issues (safety participation link) [1]
Section 02
Gallup Engagement Outcomes
Section 03
Recognition & Rewards
53% of employees say they would work harder if they felt more appreciated [11]
78% of employees who quit say recognition was important but not provided enough [12]
Recognition improves employee engagement, with 63% of employees saying they would work harder if recognized more often [13]
38% of employees say they rarely or never get recognition for their work [14]
79% of workers who received recognition in the past week say they are engaged [13]
65% of employees consider recognition an important part of engagement [15]
33% of employees say rewards are not aligned with performance [16]
52% of employees say they would stay longer if their manager recognized their work [17]
59% of employees say they feel more motivated after being recognized [17]
42% of employees say pay is the most important driver of engagement [18]
55% of employees say a lack of recognition is the reason they feel disengaged [19]
73% of employees cite recognition as important to motivation (workplace culture driver) [17]
54% of employees report feeling disengaged due to lack of recognition [14]
55% of employees say they don’t get enough recognition in their job [11]
50% of employees would like more recognition and feedback [20]
46% of employees say they don’t feel valued by leadership [21]
67% of employees say they feel their work is recognized when compensation is fair [22]
39% of employees say they have been recognized at least once in the past month [17]
20% of employees say they never receive recognition [12]
73% of employees say that recognition increases engagement (survey figure) [17]
46% of employees say benefits improve engagement [23]
44% of employees say recognition influences their effort the most [11]
55% of employees say they would work harder if their employer offered better benefits [22]
62% of employees say their company benefits help them feel supported [23]
Section 04
Retention & Turnover
“Disengaged employees” are 37% more likely to look for a new job [1]
Engaged employees are 87% less likely to leave their jobs [1]
Actively disengaged employees are 2.6x more likely to seek a new job than engaged employees [1]
51% of employees say they would consider leaving if they did not feel engaged [24]
45% of employees say flexibility helps retention [25]
33% of employees say they would switch jobs for better work-life balance [26]
25% of employees list work-life balance as a top reason for leaving [27]
37% of employees say they left a job due to management issues [28]
22% of employees intend to leave their jobs within a year (global survey) [29]
43% of employees are likely to leave within 2 years if engagement is low [22]
48% of employees say they have considered switching jobs in the past year [30]
53% of employees say they would stay longer if they felt connected to others at work [31]
65% of engaged employees say they are willing to stay with their organization [32]
32% of employees say they don’t see a future at their organization [1]
52% of employees say that improved benefits would make them stay [22]
29% of employees say they are likely to leave for better benefits [33]
35% of employees report that flexible scheduling increases retention [34]
43% of employees say flexible work is a key factor in staying with a company [35]
47% of employees say they feel more engaged when they can work remotely (hybrid effect) [35]
31% of employees say remote work increases engagement [25]
26% of employees say they would accept lower pay for better work-life balance [36]
74% of employees say inclusive culture improves retention [37]
30-50% of employee turnover happens within the first 12 months (onboarding-related) [38]
28% of employees report “lack of growth” as top reason for leaving [39]
Section 05
Training, Career & Leadership
54% of employees would stay longer at a company if it invested in training and development [40]
94% of employees say they would stay longer with a company that supports their career development [41]
73% of employees say training and development opportunities would make them stay longer [42]
84% of employees who are dissatisfied with their manager are likely to quit [43]
36% of employees leave due to manager-related reasons [44]
50% of employees are more likely to perform when their manager communicates expectations clearly [45]
76% of employees who have a great manager believe they are thriving at work [46]
70% of the variance in engagement can be explained by leadership (meta-analysis result attributed to Gallup) [47]
41% of employees feel their company does not provide training to improve performance [48]
61% of employees say learning and development opportunities make them feel engaged [49]
76% of employees say they would consider leaving if learning and development was not available [50]
44% of employees say they do not feel they have access to coaching [51]
58% of managers spend too little time coaching (time allocation deficit) [52]
39% of employees say feedback is infrequent [53]
69% of employees want more frequent feedback [54]
28% of employees say they have a disengaged manager (manager-effect statement) [55]
71% of employees say they are more engaged when leaders show they care [56]
45% of employees are engaged in workplaces with strong manager support [57]
57% of employees say their manager’s behavior impacts their engagement significantly [4]
80% of employees believe leadership communication affects engagement [58]
48% of employees say they trust leadership more when leaders share progress updates [59]
60% of employees say they are more engaged when they receive training on inclusive behaviors [60]
65% of employees say leadership training improves engagement [61]
40% of employees say they don’t have enough training for their current role [62]
41% of workers say they need reskilling/upskilling to stay employable [63]
54% of employers plan to offer training to meet future skills needs (Global) [63]
84% of employees say they would stay longer at a company that invests in their learning [64]
70% of employees say career development opportunities are important to engagement [65]
59% of employees say a mentoring program helps retention [66]
48% of employees say they want stronger onboarding to be engaged [67]
82% of companies say onboarding is critical to success (survey) [68]
52% of employees report their onboarding needs improvement [67]
35% of employees say “lack of career development” is a reason they are disengaged [69]
26% of employees say they are disengaged because they don’t get feedback [53]
50% of employees say they would take on more responsibilities if they felt supported by leadership [70]
56% of employees say manager support improves engagement [57]
72% of employees say managers should be role models to drive engagement [71]
46% of employees say leadership in their organization does not inspire confidence [72]
Section 06
Work Environment & Culture
87% of employees say they are more productive when they feel respected [73]
50% of employees say they feel burnout due to workload [4]
21% of employees strongly agree that they have appropriate resources to do their work (Gallup meta measure) [74]
61% of employees say they have been asked to do too much work [75]
27% of employees report high stress at work [76]
41% of employees report low morale [77]
40% of employees say their job is not meaningful [78]
62% of employees feel they have a positive work environment when engagement is high [79]
35% of employees feel they can’t speak up at work [80]
48% of employees feel they lack growth opportunities [79]
56% of employees say they would be more engaged if leadership communicated goals clearly [59]
63% of employees want their company to offer more flexibility [35]
58% of employees say flexibility improves engagement [35]
68% of employees say wellbeing initiatives make them more engaged [81]
52% of employees report they are engaged when workloads are manageable [82]
44% of employees say communication is poor at their organization [83]
49% of employees say they are not clear on their role responsibilities [84]
56% of employees say they are motivated by company mission when communicated effectively [85]
64% of employees say they feel more engaged when managers help them prioritize [86]
60% of employees say they would be more engaged if they had better tools [87]
45% of employees say they don’t have the resources needed to do their job well [74]
60% of employees say they care about customer impact when the work is meaningful [6]
34% of employees say their work is not aligned to company strategy [59]
49% of HR leaders say employee engagement is a top priority [88]
58% of employees say they feel engaged when they have autonomy [7]
70% of employees want more autonomy to be engaged [89]
66% of employees say they would be more engaged if they could choose how they do their work [90]
52% of employees say they are engaged when they can influence decisions [91]
34% of employees report they are not involved in decisions that affect them [92]
39% of employees are considering leaving their job due to burnout [93]
28% report burnout always or very often [75]
57% of employees say improving internal communication would increase engagement [94]
41% of employees say internal communication in their organization is poor [94]
46% of employees say they would be happier if leadership acted on feedback [95]
74% of employees believe companies should respond to survey results [96]
58% of employees say they would be more engaged if they felt their work makes a difference [5]
77% of employees say meaningful work is important [5]
36% of employees say they feel disengaged due to unfair treatment [97]
47% of employees report inequity impacts engagement [98]
62% of employees say feeling respected improves engagement [73]
53% of employees say they receive inadequate information about organizational changes [59]
46% of employees report that role expectations are unclear [4]
56% of employees say goal clarity increases engagement [2]
41% of employees say they work in teams with a clear purpose [2]
73% of employees say they feel their opinions matter [35]
64% of employees say their company offers wellbeing support [81]
28% of employees say their company does not measure engagement [99]
33% of employees report that engagement initiatives are not visible [100]
55% of employees say they would be more engaged if engagement survey results were shared and acted on [101]
63% of employees say they want ongoing engagement measurement rather than annual surveys [102]
48% of employees say “pulse surveys” improve engagement by enabling action [103]
51% of employees say listening to employees helps improve engagement [35]
72% of employees say their company should use employee feedback to improve culture [1]
58% of HR leaders say engagement is measured using surveys [104]
41% of employees say they do not believe engagement surveys lead to meaningful change [105]
64% of employees say they would trust leadership more if leadership shared what it will do with feedback [105]
57% of employees say they are engaged when they have work-life balance [78]
33% of employees report feeling valued when work-life balance is supported [73]
61% of employees say they feel included at work when culture supports diversity [106]
56% of employees say diversity and inclusion improve engagement [107]
39% of employees say they have witnessed bias at work [108]
44% of employees say bias reduces engagement [109]
60% of employees say they want a better work environment to improve engagement [79]
33% of employees say they would stay longer if leaders listened to their ideas [110]
42% of employees say they feel more engaged when they participate in decision-making [91]
38% of employees say they feel micromanaged [111]
41% of employees say micromanagement reduces engagement [112]
58% of employees report that having a clear line of sight from actions to outcomes increases engagement [2]
54% of employees say they are engaged when goals are specific [2]
References
Footnotes
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- 27bls.gov
- 28deloitte.com
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- 34adeccousa.com
- 35microsoft.com
- 36payscale.com×3
- 37mckinsey.com
- 38zenefits.com
- 40brightondemand.com
- 49cultureamp.com
- 51zendesk.com
- 52managementstudyguide.com
- 53tinypulse.com×2
- 54betterworks.com
- 59pwc.com×2
- 60ccl.org×3
- 63weforum.org
- 65humanlinks.com
- 67talentlms.com
- 72amanet.org
- 75cnbc.com
- 76apa.org×2
- 77flexjobs.com
- 79glassdoor.com
- 81wellbeingatscale.com
- 82workplace.com
- 83pulseheating.com
- 84clearpointstrategy.com
- 87gartner.com
- 91conference-board.org
- 93who.int
- 94kommunicate.io
- 95surveygizmo.com×2
- 98hrtechnologist.com×2
- 100businesswire.com
- 101surveymonkey.com
- 107ipoeducation.org
- 108adl.org
- 111kennesaw.edu