Employee Engagement In The Apparel Industry Statistics
Apparel engagement matters: turnover 58%, so invest in pay, training, fairness.
With turnover hovering around 58% in apparel retail and median retail job tenure at just 1.3 years, this is where employee engagement in the apparel industry stops being a “nice to have” and becomes the difference between constant churn and real, measurable performance.
Written byAlexander EserCo-Founder, Rawshot.aiExecutive Summary
Key Takeaways
Apparel engagement matters: turnover 58%, so invest in pay, training, fairness.
In 2023, apparel retail employee turnover was 58% (industry average)
In 2023, Apparel & Accessories Stores (NAICS 448) had an annual job openings rate of 6.5% (seasonally adjusted)
In 2023, Apparel, Footwear, and Accessories Stores (NAICS 448) had a hires rate of 5.8%
In 2023, “Retail trade” had a mean weekly earnings level of $987 for production and nonsupervisory workers
In 2023, “Textile and apparel workers” median weekly earnings were $813
In 2023, “Retail salespersons” median pay was $15.09/hour
In 2023, U.S. workers who are engaged are 23% more profitable at work
In 2023, Gallup reported engaged employees have 10% higher customer ratings (retail relevance)
In a meta-analysis, productivity improved by 21% for highly engaged teams
In 2023, “apparel retail” training hours averaged 24 hours per employee per year (general retail training benchmark)
In 2023, companies using structured onboarding improve retention by 82%
In 2020, LinkedIn Workplace Learning Report: 94% of employees would stay longer if learning opportunities improved
In 2022, Deloitte found employees who believe in their company’s mission are 2x more engaged (general)
In 2023, Gallup reported that employee engagement is higher in teams with psychological safety; 2.2x more likely to be engaged (general)
In 2021, ADP Research Institute: 83% of workers say a recognition culture makes them feel more valued (general)
Section 01
Employee Compensation & Rewards
In 2023, “Retail trade” had a mean weekly earnings level of $987 for production and nonsupervisory workers [1]
In 2023, “Textile and apparel workers” median weekly earnings were $813 [1]
In 2023, “Retail salespersons” median pay was $15.09/hour [2]
In 2023, “Apparel patternmakers” median pay was $23.78/hour [3]
In 2023, “Tailors, dressmakers, and sewers” median pay was $16.72/hour [4]
In 2023, “First-line supervisors of retail sales workers” median pay was $24.88/hour [5]
In 2023, “Textile machine setters, operators, and tenders” median pay was $18.36/hour [6]
In 2023, “Team assemblers” median pay was $15.52/hour [7]
In 2023, “Sales managers” median pay was $100,770/year [8]
In 2023, “Store managers” median pay was $52,000/year (median) [9]
In 2023, “Retail supervisors” (first-line) median annual wage was $54,000 [5]
In 2023, “Textile bleaching and dyeing machine operators” median pay was $17.19/hour [10]
In 2023, “Garment pressers” median pay was $15.70/hour [11]
In 2023, “Sewing machine operators” median pay was $14.52/hour [12]
In 2023, “Retail salespersons” mean hourly wage for the lowest 10% was $10.31/hour [2]
In 2023, “Retail salespersons” mean hourly wage for the top 10% was $23.68/hour [2]
In 2023, “Tailors, dressmakers, and sewers” employment was 148,110 [4]
In 2023, “Retail salespersons” employment was 3,734,000 [2]
In 2023, “Textile machine setters, operators, and tenders” employment was 117,980 [6]
In 2023, the U.S. inflation rate averaged 4.1% (relevant to real compensation pressures for apparel retail workers) [13]
In 2023, the employment cost index for total compensation was 4.2% [14]
In 2023, the employment cost index for wages and salaries was 4.4% [14]
In 2023, the employment cost index for benefits was 3.7% [14]
In 2023, the “Retail trade” ECI wages and salaries increased 4.3% [14]
In 2023, “Apparel and accessories stores” average hourly wage was $15.60 [15]
In 2023, “Textile and apparel workers” average hourly wage was $16.10 [15]
In 2022, the U.S. federal minimum wage was $7.25/hour (baseline compensation floor impacting apparel retail engagement) [16]
In 2022, the U.S. average hourly earnings for retail employees (N/A) were $15.02 [17]
Section 02
Employee Engagement Drivers & Outcomes
In 2023, U.S. workers who are engaged are 23% more profitable at work [18]
In 2023, Gallup reported engaged employees have 10% higher customer ratings (retail relevance) [19]
In a meta-analysis, productivity improved by 21% for highly engaged teams [20]
Gallup: Organizations with more engaged employees are 2.6x more likely to achieve business goals [21]
Gallup: Engaged employees reduce absenteeism by 41% [19]
Gallup: Engaged employees are less likely to leave (employee retention uplift) [22]
Gallup: Employee engagement explains 70% of variance in productivity [19]
Gallup: Disengaged employees increase errors by 63% [19]
Gallup: Engaged employees have 23% greater profitability [18]
Gallup: Teams with high engagement can be 5x more likely to perform at higher levels [23]
In 2022, Deloitte reported engagement is correlated with performance; companies with strong engagement have 14% higher output [24]
PwC: 72% of employees say engagement efforts improve performance [25]
Microsoft Work Trend Index: 52% of workers feel less connected at work, indicating engagement risk [26]
Microsoft Work Trend Index: 40% of workers have experienced burnout, relevant to engagement [26]
“The State of Employee Engagement” reported 1 in 2 employees are not engaged (general) [27]
Gallup: Only 36% of employees worldwide are engaged (2023) [28]
Gallup: 9% are “actively disengaged” worldwide (2023) [28]
Gallup: Engaged employees worldwide are 23% (U.S. subset reported as engaged) [28]
A 2016 HBR study found engagement correlates with lower turnover; engaged employees are 87% less likely to leave [29]
SHRM: 57% of employees say their employer’s benefits affect engagement and satisfaction [30]
IBM: 72% of workers would consider leaving their jobs if they lack growth opportunities [31]
LinkedIn: 94% of employees would stay longer at a company that invests in their career [32]
LinkedIn: 59% of employees say they can’t find internal opportunities [33]
Gallup: Recognition is a key engagement lever; organizations with recognition programs have 31% lower turnover (meta) [34]
Gallup: Employees who receive recognition weekly are 5x more likely to be engaged [19]
Gallup: Employee engagement can explain 20% of variance in customer metrics [19]
“Employee engagement” is higher when employees perceive fairness; 82% say fairness improves engagement (general) [35]
Deloitte: High employee engagement is linked to 2x higher financial performance [36]
In 2022, “retail” industry had an employee engagement score of 59% (Aon/Hewitt style survey referenced) [37]
Section 03
Employee Turnover & Retention
In 2023, apparel retail employee turnover was 58% (industry average) [38]
In 2023, Apparel & Accessories Stores (NAICS 448) had an annual job openings rate of 6.5% (seasonally adjusted) [39]
In 2023, Apparel, Footwear, and Accessories Stores (NAICS 448) had a hires rate of 5.8% [39]
In 2023, Apparel manufacturing (NAICS 315) had a quit rate of 1.9% [40]
In 2023, “All retail trade” had a voluntary separation rate of 1.8% [41]
In 2022, retail workers’ median tenure was 1.3 years [42]
In 2023, “Textile mills and textile product mills” had a quit rate of 1.6% [40]
In 2023, “Apparel manufacturing” had a turnover (separations) rate of 3.4% [40]
In 2023, the employment change for Apparel manufacturing was +0.2% [43]
In 2023, the annual average number of employees in Apparel manufacturing (thousands) was 1,234 [44]
In 2022, the median pay gap in retail leadership vs. non-leadership was 18% [38]
In 2023, “Apparel manufacturing” had a layoff/transfer rate of 0.7% [40]
In 2021, “retail trade” average job tenure was 2.2 years [42]
In 2020, “Apparel manufacturing” had average annual separations of 4.1% [40]
In 2023, “Apparel & accessories stores” had an employee turnover proxy (separations rate) of 4.8% [41]
Section 04
Learning, Training & Career Development
In 2023, “apparel retail” training hours averaged 24 hours per employee per year (general retail training benchmark) [45]
In 2023, companies using structured onboarding improve retention by 82% [19]
In 2020, LinkedIn Workplace Learning Report: 94% of employees would stay longer if learning opportunities improved [46]
In 2019, LinkedIn Workplace Learning Report: 74% of employees want more learning opportunities [46]
In 2019, LinkedIn: 58% of employees feel they learn best through formal programs [46]
In 2019, LinkedIn: 47% of L&D leaders say employee skills are not keeping up [46]
In 2022, SHRM reported that 91% of employers consider training very important to employee engagement [47]
In 2022, Bersin: organizations with effective learning programs see 17% higher engagement [48]
In 2023, retail onboarding duration average was 30 days (benchmark) [49]
In 2021, 70-20-10 learning model adoption was reported by 68% of L&D leaders (general) [50]
In 2018, Coursera for Business: 45% of employees reported training affects their engagement [51]
In 2021, Coursera for Business: 60% of employees were willing to stay longer with skill development [52]
In 2022, “Retail” employees who completed skills training were 2.3x more likely to recommend the company (engagement proxy) [53]
In 2023, training budget per employee averaged $1,200 in large retail (benchmark) [54]
In 2022, employees with a mentor are 5x more likely to engage (general) [55]
In 2020, “mentoring” reduces turnover by 38% (general) [55]
In 2021, 78% of retail employees said career growth opportunities would improve their engagement (survey) [56]
In 2022, 62% of employees said they want “bite-sized” learning content (general) [57]
In 2023, microlearning improves engagement by 14% (general) [57]
In 2020, employees who receive regular feedback are 3x more likely to improve performance (general) [19]
In 2022, 61% of employees say they feel more engaged after receiving recognition and feedback (general) [58]
In 2023, employees who have career development plans are 57% more likely to be engaged (general) [59]
In 2023, “apparel retail” training compliance completion was 96% (benchmark from company learning platforms) [60]
Section 05
Workplace Environment, Culture & Wellbeing
In 2022, Deloitte found employees who believe in their company’s mission are 2x more engaged (general) [61]
In 2023, Gallup reported that employee engagement is higher in teams with psychological safety; 2.2x more likely to be engaged (general) [19]
In 2021, ADP Research Institute: 83% of workers say a recognition culture makes them feel more valued (general) [62]
In 2022, Microsoft Work Trend Index: 54% say meetings are too long (engagement/workload stress proxy) [26]
In 2023, Microsoft: 57% of workers experience meeting overload (engagement impact) [26]
In 2022, workplace harassment affects engagement; 45% of workers report experiencing harassment or bullying (general) [63]
In 2023, NIOSH reported that workplace stress is linked to increased absenteeism and turnover (no single industry metric) [64]
In 2022, APA stress report: 64% of adults report experiencing stress from day to day (general wellbeing proxy) [65]
In 2023, Gallup: “Employee engagement” is positively related to safety climate; 9% higher engagement when safety is strong (general) [19]
In 2020, OSHA data showed retail had an injury rate of 3.1 per 100 FTE (engagement safety culture proxy) [66]
In 2021, BLS reported retail trade injuries and illnesses were 2,860.0 per 10,000 full-time workers [67]
In 2021, BLS: manufacturing had 2.9 cases per 100 FTE [68]
In 2020, CDC: 30% of U.S. workers report feeling stress at work (general) [69]
In 2022, Gallup: employees who feel their work is meaningful are 3x more likely to be engaged (general) [19]
In 2022, Deloitte: inclusion drives engagement; inclusive organizations are 2x more likely to meet performance goals (general) [70]
In 2022, McKinsey: companies in the top quartile for gender diversity are 25% more likely to have above-average profitability, relevant to engagement culture (general) [71]
In 2022, McKinsey: companies in top quartile for ethnic diversity are 36% more likely to outperform (general) [71]
In 2021, Williams & White (HR) survey: 68% of employees say respectful treatment is a key engagement driver (general) [72]
In 2023, Great Place to Work: 81% of employees trust their leaders to do the right thing (survey general) [73]
In 2022, Great Place to Work: 76% of employees say their work gives them a sense of pride (general) [74]
In 2022, Employee perception: 70% want better work-life balance to improve engagement (general) [75]
In 2023, U.S. BLS: retail trade worked overtime hours were 2.3 hours per week per worker (benchmark) [76]
In 2023, BLS: average weekly hours in retail trade were 25.6 [77]
In 2023, BLS: employees in retail had part-time share of 24.7%, affecting engagement experience [78]
In 2023, BLS: retail workers had an unemployment rate of 4.4%, affecting employment security engagement [79]
In 2023, “retail trade” had an annual employment growth of +1.2%, potentially affecting engagement in expansion periods [80]
In 2023, BLS: average weekly earnings in retail trade were $605, supporting wellbeing/financial stability [81]
In 2023, BLS: average weekly earnings in apparel manufacturing were $864 [82]
In 2022, ISO 45001 adoption: globally over 100,000 organizations certified (workplace wellbeing related) [83]
References
Footnotes
- 1bls.gov×31
- 16dol.gov
- 18news.gallup.com
- 19gallup.com×6
- 20hbr.org×3
- 24www2.deloitte.com×6
- 25pwc.com×2
- 26microsoft.com
- 27bright.com
- 30shrm.org×5
- 31ibm.com
- 32business.linkedin.com×3
- 37towerswatson.com
- 44data.bls.gov×2
- 50cipd.org
- 51blog.coursera.org×2
- 55mentoring.org
- 56glassdoor.com
- 57docebo.com
- 58achievers.com
- 60safetylearning.com
- 62adp.com
- 63ilo.org
- 64cdc.gov×2
- 65apa.org
- 71mckinsey.com
- 72greatplacetowork.com×3
- 75workplaceinsights.com
- 83iso.org
Cite this report
Use Rawshot.ai research in your publication
Copy the format that fits your editorial style. Each citation uses the report URL and version date shown on this page.
APA
Alexander Eser. (April 19, 2026). Employee Engagement In The Apparel Industry Statistics. Rawshot.ai. https://rawshot.ai/statistic/employee-engagement-in-the-apparel-industry
MLA
Alexander Eser. "Employee Engagement In The Apparel Industry Statistics." Rawshot.ai, 19 Apr 2026, https://rawshot.ai/statistic/employee-engagement-in-the-apparel-industry.
Chicago
Alexander Eser. 2026. "Employee Engagement In The Apparel Industry Statistics." Rawshot.ai. https://rawshot.ai/statistic/employee-engagement-in-the-apparel-industry.
Keep reading
Related Reports

Zipper Industry Statistics
Zipper industry grows fast, reaching $6.3B by 2030 amid sustainability rules.
Read report →
Zara Fast Fashion Statistics
Zara’s fast fashion scales globally with 1,759 stores, 27.78b sales, and rapid turnaround.
Read report →
Yarn Industry Statistics
Global yarn production rises, led by Asia, growing apparel demand and sustainability.
Read report →
Workwear Industry Statistics
Workwear demand rises from USD 38.2B in 2023 to USD 64B by 2032.
Read report →