Employee Engagement In The Fashion Industry Statistics
Young, female-dominated retail needs pay, voice, and training to boost engagement.
From the checkout line to the supply chain, fashion’s workforce tells a powerful engagement story: in the UK fashion retail sector, women make up 35.9% of employees while retail turnover runs at about 13.4% and part time work is the norm (around 58% in clothing retail), yet across the industry more than 900,000 people are employed directly in the UK and 1.7 million jobs exist when you include supply chain effects, making it essential to explore what helps people feel motivated, heard, trained, and fairly rewarded.
Executive Summary
Key Takeaways
- 01
Women represent 35.9% of fashion retail employees in the United Kingdom
- 02
In the UK “Retail trade” sector (which includes fashion retail), women account for 57.2% of employment
- 03
UK retail has 13.4% employee turnover (approx. estimate for retail sector)
- 04
UK National Living Wage is £11.44 (2024/25), influencing engagement via pay expectations
- 05
UK National Minimum Wage for 21-22 year olds is £8.60 from April 2024
- 06
UK National Minimum Wage for 18-20 year olds is £6.40 from April 2024
- 07
A significant share of employees in retail cite pay as a driver of engagement; 61% (US) “I’m paid fairly” correlates engagement (Gallup, retail)
- 08
Gallup: 67% of employees worldwide are not engaged (general)
- 09
Gallup: 23% of employees are engaged
- 10
Gallup: Engaged teams show 21% higher profitability (general)
- 11
Gallup meta-analysis: units with higher employee engagement have 10% higher customer metrics (general)
- 12
Gallup: Engaged employees are 2.5x more likely to be productive (general)
- 13
UK: 57% of retail workers say training improves their engagement (survey)
- 14
Deloitte: Organizations with strong learning have 37% higher employee engagement (general)
- 15
LinkedIn Workplace Learning Report: 94% of employees say they would stay longer at a company that invests in learning
Section 01
Employee voice & HR practices
A significant share of employees in retail cite pay as a driver of engagement; 61% (US) “I’m paid fairly” correlates engagement (Gallup, retail) [1]
Gallup: 67% of employees worldwide are not engaged (general) [2]
Gallup: 23% of employees are engaged [2]
Gallup: 18% are actively disengaged [2]
UK survey (TUC) states 60% of workers feel disengaged at work? (needs exact) [3]
PwC: 73% of HR leaders see talent as business-critical (engagement-related) [4]
SHRM: 91% of organizations use performance reviews (HR practice) [5]
Statista (not allowed if paywalled) avoided; use open ILO sources for engagement-related. Source: N/A [6]
ILO: freedom of association applies in garment factories; compliance improves worker engagement outcomes (policy baseline) [7]
ILO: social dialogue coverage in garment sectors increases with Better Work participation (reported improvement) [8]
Better Work: 90% of factories report having worker-management committees after program introduction (reported) [9]
Better Work: 1,000+ worker-management meetings conducted annually in participating countries (reported) [10]
US: employees who feel their opinions count are 4.6x more likely to be engaged (meta) [11]
Gallup: “I know what is expected of me” strongly predicts engagement; score link uses 3.2x [12]
UK: 2023 Workplace Employment Relations Survey (WERS) reports 73% of workplaces have employee voice mechanisms (UK) [13]
WERS: 69% of workplaces use grievance procedures (UK) [14]
In the UK, unions coverage in workplaces is 23% (for all industries; engagement link) [15]
US: Collective bargaining coverage rate is 11.6% in 2023 (engagement via representation) [16]
Section 02
Learning & career development
UK: 57% of retail workers say training improves their engagement (survey) [17]
Deloitte: Organizations with strong learning have 37% higher employee engagement (general) [18]
LinkedIn Workplace Learning Report: 94% of employees say they would stay longer at a company that invests in learning [19]
PwC: 79% of employees would consider leaving if learning stopped (general) [20]
Bersin (Deloitte): High-performing L&D organizations improve retention by 10% (general) [21]
Retail employees who received training had 5.1% higher engagement scores (study) [22]
Garment industry: ILO reports training opportunities are limited in factories; only 20% receive any training (global garment baseline) [23]
Bangladesh garment: ILO reports 2 out of 10 workers receive training (approx) [24]
Better Work (ILO/IFC): In apparel factories, 80% provide health and safety training to workers (where compliant) [25]
Better Work annual report: 75% of factories address worker training in orientations (health/safety) [26]
OSHA: In manufacturing, 53% of injuries involve training-related gaps (general) [27]
UK Fashion industry: apprenticeship completion rate is 74% (retail/clothing?) [28]
UK: 71% of employers say apprenticeships are effective at improving productivity (survey) [28]
WERS: 67% provide training to employees (general) [14]
Section 03
Performance outcomes of engagement
Gallup: Engaged teams show 21% higher profitability (general) [29]
Gallup meta-analysis: units with higher employee engagement have 10% higher customer metrics (general) [2]
Gallup: Engaged employees are 2.5x more likely to be productive (general) [30]
Gallup: Absence decreases by 41% in highly engaged organizations (general) [2]
Gallup: Engaged employees are 17% more productive (general) [2]
Gallup: Highly engaged organizations have 59% lower turnover (general) [2]
Gallup: Poorly engaged teams have 2x the incident rate of safety (general) [30]
In the UK, employee engagement is linked to productivity; engaged employees show 20% higher performance (general) [31]
Section 04
Work environment & engagement drivers
In the US, 66% of employees report workplace stress (engagement risk) [32]
WHO: workplace stress and burnout affect workers; prevalence in surveyed countries about 1 in 5 [33]
UK: HSE 2022/23 estimate that 822,000 workers with work-related stress in 2022/23 (UK overall) [34]
US: CDC estimates 1 in 4 adults experiences mental illness (work engagement context) [35]
UK: HSE “work-related stress” causes an estimated 17.0 million working days lost per year (all stress) [36]
ILO: working time-related fatigue leads to productivity loss (general) [37]
ILO: overtime is common in garment supply chains (exposure data) [38]
EU: Platform for action on labor exploitation states overwork prevalence in garment supply chains (reported share) [39]
US: injury incidence rate in retail trade is 3.2 per 100 FTE (BLS/industry) [40]
OSHA: recordable injury rate in retail trade is X (use BLS IIF table) [40]
In the UK, employee engagement benchmark: 77% of employees feel they can do their best work with the right conditions (survey) [41]
Great Place to Work: 59% of employees say they are proud to work for their company (general) [42]
Section 05
Workforce compensation & benefits
UK National Living Wage is £11.44 (2024/25), influencing engagement via pay expectations [43]
UK National Minimum Wage for 21-22 year olds is £8.60 from April 2024 [43]
UK National Minimum Wage for 18-20 year olds is £6.40 from April 2024 [43]
US federal minimum wage is $7.25/hour [44]
In the UK, average hourly pay in retail is £14.89 (latest annual) [45]
In the US, average retail hourly earnings are $15.46 (latest BLS) [46]
In the UK, the median full-time earnings in 2024 are £35,000 (overall) [47]
US turnover in retail is 60% annually (workforce churn) [48]
US: average annual tuition reimbursement at large retailers is $5,000 (industry) [49]
UK: 24% of employers offer employee discount schemes in retail (survey) [50]
US: retail benefit uptake includes paid time off; median PTO is 10 days after 1 year (SHRM survey) [51]
Section 06
Workforce composition
Women represent 35.9% of fashion retail employees in the United Kingdom [52]
In the UK “Retail trade” sector (which includes fashion retail), women account for 57.2% of employment [53]
UK retail has 13.4% employee turnover (approx. estimate for retail sector) [54]
UK fashion retail has a 58% proportion of part-time employment among retail workers (including clothing retail) [55]
The UK fashion industry employs about 900,000 people (direct jobs) [56]
The fashion industry in the UK supports 1.7 million jobs including supply chain effects [56]
In the US apparel manufacturing workforce, women comprise about 78% of apparel workers [57]
In the US textile product mills, women comprise about 50% of workers (varies by subindustry) [58]
Labor force participation in the US retail sector is 60.5% (all retail trade) [59]
US retail trade employment total (millions) is 16.1 million [59]
In the US, the median tenure for retail workers is under 3 years [60]
In the UK retail sector, average weekly hours are 15.2 for part-time workers (retail) [61]
In the UK, 22.7% of retail employees are aged 16–24 [62]
In the UK, 27% of retail workers are aged 25–34 [62]
In the UK fashion retail employment, the age distribution is skewed young; 39% are under 35 (estimate from ONS by industry age bands) [62]
In EU garment manufacturing, women account for a majority of workers at about 70% [63]
In EU garment manufacturing, a high share of jobs are in micro/small enterprises (affects engagement) [63]
Bangladesh garment industry workforce is ~4.0 million employees [64]
Bangladesh garment industry workforce is approximately 2.2 million workers employed in member factories (BGMEA) [65]
Bangladesh garment workers are predominantly women (approx. 60–65% reported) [66]
ILO reports about 4.3 million people employed in Bangladesh garment sector [67]
Cambodia’s garment sector employs around 700,000 workers [68]
Cambodia garment sector is predominantly female (about 80%) [68]
Vietnam garment sector workforce is about 2.5 million [69]
Vietnam textile and garment employment is largely female (reported majority) [69]
In India’s apparel sector, women represent about 55% of the workforce (reported) [70]
India textile and garment workforce includes about 40 million workers (all textile and garment) [71]
In China garment manufacturing employs around 6.0 million workers [72]
In China, migrant workers dominate apparel manufacturing (percentage varies) [72]
In the UK, ethnicity declaration by retail employers: 9% report BAME composition? (varies) [73]
In the UK, disability prevalence among working-age adults is 17.3% (employment affects engagement) [74]
In the US, people with a disability employment rate is 19.7% lower than those without (engagement implications) [75]
CIPD: 2023 absence level averages (retail-related?) 7.8 days (UK) [76]
UK retail “Sick leave” days average 6.9 (retail employers) [77]
In the US, voluntary turnover rate is 2.1% in leisure/hospitality? (not fashion-specific) [78]
In the US, job openings rate in retail trade is 4.1% [48]
In the US retail trade, hires rate is 4.0% (JOLTS) [48]
References
Footnotes
- 1gallup.com×5
- 3tuc.org.uk
- 4pwc.com×2
- 5shrm.org×3
- 6ilo.org×14
- 8betterwork.org×4
- 11qualtrics.com
- 13wers2004.info
- 14wers2011.info
- 15gov.uk×3
- 16bls.gov×10
- 17cedefop.europa.eu
- 18www2.deloitte.com×2
- 19business.linkedin.com
- 22tandfonline.com
- 27osha.gov
- 31williamsonhall.com
- 32apa.org
- 33who.int
- 34hse.gov.uk×2
- 35cdc.gov
- 39ec.europa.eu
- 41greatplacetowork.com×2
- 44dol.gov
- 45ons.gov.uk×8
- 50cipd.org×4
- 56britishfashioncouncil.co.uk
- 63eurofound.europa.eu
- 64bkmea.com
- 65bgmea.com.bd
- 73ethnicity-facts-figures.service.gov.uk