Employee Engagement In The Shoe Industry Statistics
Most shoe-industry employees want meaningful work, recognition, support, and clear leadership.
In shoe stores and factories alike, the data is crystal clear: only 27% of US employees are engaged, yet nearly every lever that can raise engagement is already visible in the numbers, from meaningful work and recognition to coaching, clear expectations, and wellbeing.
Executive Summary
Key Takeaways
- 01
70% of employees say they would work harder if they felt their work was meaningful
- 02
9% of employees report feeling connected to the company’s mission
- 03
74% of employees say they would be more engaged if they had clarity on expectations
- 04
65% of employees say they would work harder if their managers took time to understand them
- 05
76% of employees who feel supported by their leaders report being engaged
- 06
44% of employees quit due to manager issues
- 07
27% of employees are engaged at work in the U.S.
- 08
13% of employees are actively disengaged at work in the U.S.
- 09
30% of employees worldwide report being engaged
- 10
59% of employees say they can talk to their manager about their performance
- 11
72% of employees say recognition makes them feel valued
- 12
82% of employees say they feel appreciated when recognized
- 13
44% of employees leave jobs due to lack of recognition
- 14
39% of employees are looking for a new job
- 15
50% of employees consider leaving within the next year
Section 01
Enablement & Resources
40% of employees say they don’t feel supported to perform their best [1]
45% of employees report having adequate resources to do their jobs well [2]
56% of frontline workers say scheduling flexibility is important to engagement [3]
68% of employees are more engaged when they have autonomy [4]
80% of employees want more say in how they work [5]
63% of employees say they feel more engaged when they are given autonomy [6]
46% of employees say technology tools help them work efficiently [7]
53% of employees say they have the technology needed to do their job [8]
49% of employees say they are satisfied with their work environment [9]
42% of employees cite physical workspace discomfort as a negative factor [10]
33% of employees say they feel unsafe in the workplace [11]
70% of employees say safety culture improves engagement [12]
65% of employees say ergonomic improvements improve work engagement [13]
54% of employees say workplace safety training increases confidence [14]
35% of employees report feeling empowered to make decisions [15]
55% of employees say they are engaged when management provides resources [16]
47% of employees say lack of resources reduces engagement [17]
41% of employees say they don’t have enough staff to meet demands [18]
48% of employees say they can access the tools they need [19]
34% of employees in retail/wholesale say their workplace is not supportive [1]
52% of employees in logistics report engagement improves with better shift scheduling [20]
61% of frontline employees say training improves safety and engagement in retail manufacturing settings [21]
34% of employees say they don’t have the tools/processes to deliver on customer expectations [22]
47% of employees say strong processes improve engagement [23]
56% of employees say they can influence their work environment [24]
Section 02
Feedback & Recognition
59% of employees say they can talk to their manager about their performance [25]
72% of employees say recognition makes them feel valued [26]
82% of employees say they feel appreciated when recognized [27]
49% of employees say recognition is most important to engagement [28]
1 in 3 employees feels they don’t get enough recognition [29]
71% of employees who had recognition in the last 7 days feel engaged [30]
79% of employees who receive feedback weekly say they are engaged [31]
58% of employees say their feedback is not acted upon [32]
47% of employees say recognition and rewards matter most [33]
56% of employees say they need better recognition of accomplishments [34]
48% of employees say performance reviews are not useful [35]
62% of employees report they are more engaged when feedback is timely [36]
58% of employees say weekly check-ins improve engagement [37]
44% of employees say their company does not ask for their feedback [38]
52% of employees say recognition programs improve morale [39]
54% of employees say peer recognition increases engagement [40]
46% of employees say they want recognition that is specific and timely [41]
72% of employees say performance metrics help them understand how they’re doing [42]
60% of employees say recognition improves engagement more than money alone [43]
44% of employees say they don’t feel heard [44]
67% of employees say surveys without action damage engagement [45]
62% of employees say recognition is more effective when peer-driven [46]
64% of employees want more frequent performance feedback [47]
60% of employees say recognition programs are effective when tied to company values [48]
31% of employees say customer feedback makes them feel more engaged [49]
70% of employees say recognition programs improve engagement in manufacturing [50]
33% of employees in retail say they don’t feel recognized [26]
46% of employees say performance review frequency affects engagement [51]
53% of employees prefer more frequent check-ins over annual reviews [52]
41% of employees say they receive no feedback between reviews [53]
57% of employees say recognition should be frequent [54]
22% of employees say engagement survey results lead to improvements [45]
28% of employees report that their employer has a recognition program [55]
65% of employees say recognition tied to metrics is more motivating [56]
Section 03
Global Engagement Baselines
27% of employees are engaged at work in the U.S. [57]
13% of employees are actively disengaged at work in the U.S. [57]
30% of employees worldwide report being engaged [25]
18% of employees worldwide report being actively disengaged [25]
47% of employees say they would recommend their employer [58]
40% of frontline manufacturing workers are disengaged [25]
29% of workers in retail/wholesale are engaged [25]
23% of workers in manufacturing are engaged [25]
26% of employees report being actively disengaged in manufacturing [25]
27% of employees in retail feel disconnected from their workplace [44]
39% of warehouse/shoe distribution workers report low engagement [59]
30% of employees say their company measures engagement and acts on it [37]
53% of employees say job satisfaction is linked to engagement [60]
Section 04
Growth & Development
53% of employees say training opportunities increase engagement [61]
46% of employees say they would stay longer with better training [62]
64% of employees who receive training report higher engagement [63]
76% of employees are likely to stay with a company that provides development opportunities [64]
38% of employees say they do not receive meaningful career opportunities [65]
33% of employees believe their company invests in their development [66]
61% of employees say career development is a top factor in engagement [67]
55% of employees say learning and development improves job performance [68]
54% of employees say they can access training when they need it [69]
39% of employees say they lack the training required for their job [70]
71% of employees say they feel engaged when they learn new skills [71]
62% of employees say internal mobility opportunities increase engagement [72]
55% of employees say they would be more engaged if they had better career paths [73]
73% of employees say they have opportunities to learn at work [74]
39% of employees say they want more career coaching [75]
55% of employees say training and development help them stay [76]
41% of employees say they’re not sure how to advance at work [77]
64% of employees say mentoring improves engagement [78]
50% of employees say leadership development improves retention [79]
45% of employees say their company provides career ladders [80]
47% of employees say they feel more engaged when they receive training on the job [81]
58% of employees say mentorship is important to their engagement [82]
48% of employees say cross-training opportunities improve engagement [83]
35% of employees say they lack opportunities to learn [70]
51% of employees say they are more motivated when they can develop new skills [67]
60% of employees say they want career development tied to performance [84]
41% of employees say their workplace encourages continuous learning [85]
Section 05
Leadership & Management
65% of employees say they would work harder if their managers took time to understand them [86]
76% of employees who feel supported by their leaders report being engaged [87]
44% of employees quit due to manager issues [88]
67% of variance in engagement can be linked to leadership [89]
51% of employees say they are satisfied with their manager [90]
43% of employees do not trust leadership [91]
73% of employees say effective communication is essential to engagement [92]
56% of employees want more frequent communication from leadership [93]
70% of employees say trust in leadership is crucial to engagement [94]
71% of employees want managers to communicate expectations clearly [95]
67% of employees say coaching improves performance and engagement [96]
51% of employees say managers set clear priorities [97]
36% of employees say they never speak with executives [98]
60% of employees say transparency about company performance improves engagement [99]
55% of employees say they feel valued when managers remember personal details [100]
49% of employees say training for supervisors improves engagement [101]
46% of employees say their manager sets a good example [102]
63% of employees say their manager helps them prioritize work [103]
52% of employees say their company uses data to make decisions [104]
57% of employees say internal communications improve engagement [105]
46% of employees say they are satisfied with internal communications [106]
41% of employees say they are satisfied with leadership communication [107]
66% of employees say they are more engaged when leadership is transparent [108]
54% of employees say transparency about changes reduces resistance [109]
52% of employees say improving manager coaching would increase engagement [110]
35% of employees say engagement drops when managers are inconsistent [111]
44% of employees say they trust internal leadership [112]
68% of employees say engagement improves when managers set expectations [113]
60% of employees say they want leadership training for managers [114]
33% of employees say leadership training is lacking [115]
52% of employees say they are engaged when company communicates performance results [116]
68% of employees say manager coaching improves day-to-day engagement [117]
62% of employees say they would be more engaged if leaders listened to concerns [118]
49% of employees say leadership that listens improves trust [94]
55% of employees say trust is an important engagement driver [112]
37% of employees say they believe leadership acts in employees’ best interests [112]
54% of employees say leadership style affects engagement most [119]
49% of employees say they are engaged when leaders model desired behavior [120]
63% of employees say engagement depends on immediate supervisors more than senior leadership [121]
Section 06
Meaning & Purpose
70% of employees say they would work harder if they felt their work was meaningful [122]
9% of employees report feeling connected to the company’s mission [123]
74% of employees say they would be more engaged if they had clarity on expectations [124]
59% of employees say clear goals help them perform better [125]
73% of employees say they work harder when they understand how their work contributes to the company [126]
42% of employees say they don’t have a clear understanding of their role responsibilities [127]
61% of employees say they understand how their job contributes to goals [25]
58% of employees say they are motivated by company mission [128]
55% of employees say they understand company strategy [129]
37% of employees say goals are not clearly communicated [130]
52% of employees say uncertainty reduces engagement [131]
45% of employees say their goals are measurable [132]
53% of employees say their job has meaning and purpose [133]
62% of employees say their company mission motivates them [134]
56% of employees say their work contributes to society [135]
47% of employees say engagement is highest when they feel valued by customers [136]
55% of employees say they have clear customer-facing goals [137]
46% of employees say they are more engaged when they see progress [138]
58% of employees say visual progress tracking improves motivation [139]
59% of employees say they’re engaged when performance expectations are clear [140]
42% of employees say lack of clarity causes stress and disengagement [141]
38% of employees say they lack meaningful goals [142]
52% of employees say they have a clear line of sight to outcomes [124]
44% of employees say the company’s mission is unclear [44]
60% of employees say engagement increases when they see tangible results from their work [138]
46% of employees in manufacturing/operations say improvement projects enhance engagement [143]
58% of employees say employee engagement affects customer experience [144]
70% of employees say engaged employees deliver better customer service [145]
Section 07
Retention & Turnover Drivers
44% of employees leave jobs due to lack of recognition [146]
39% of employees are looking for a new job [147]
50% of employees consider leaving within the next year [148]
57% of employees say they leave because they feel undervalued [55]
70% of employees would stay longer if they were recognized [149]
69% of employees say they would stay longer if they saw a future at the company [150]
48% of employees are likely to leave within 12 months if they don’t feel appreciated [151]
57% of workers say recognition is a major driver for staying [152]
48% of employees say they would stay if their manager recognized their work more [153]
62% of employees say reasonable workload increases retention [154]
38% of employees say job security affects engagement [155]
29% of employees report being disengaged due to job insecurity [156]
49% of employees say flexible work improves retention [157]
39% of employees say lack of career development is a reason they consider leaving [158]
63% of employees say they would stay longer with mentoring [64]
45% of employees report they would leave if they couldn’t grow [159]
42% of employees say lack of team support increases intent to leave [37]
Section 08
Team & Culture
52% of employees say they have a good relationship with coworkers [160]
66% of employees say team collaboration improves engagement [161]
81% of employees believe culture influences performance [162]
42% of employees say workplace friendships increase engagement [163]
58% of employees feel a sense of belonging at work [164]
61% of employees say belonging increases engagement [165]
34% of employees say they do not feel included [166]
45% of employees say inclusion improves collaboration [167]
76% of employees believe DEI efforts can improve retention [168]
72% of employees say “best friend at work” increases engagement [169]
40% of employees say their workplace culture is strong [170]
30% of employees strongly agree their workplace culture motivates them [171]
50% of employees say they feel like a valued member of the team [37]
52% of employees say they feel safe to speak up [172]
38% of employees say psychological safety is low at their workplace [173]
66% of employees say team effectiveness improves with clear roles [174]
45% of employees say conflict with coworkers harms engagement [175]
58% of employees say coworker support increases engagement [176]
28% of employees believe their employer is ethical [177]
57% of employees say ethics and integrity improve their engagement [178]
41% of employees say ethics is not clear in their workplace [179]
35% of employees say engagement improves when they participate in decisions [180]
46% of employees say participative management increases motivation [181]
48% of employees say they’re engaged when they have opportunities to collaborate across teams [182]
41% of employees say siloed work reduces engagement [183]
55% of employees say they are engaged when they are included in change decisions [184]
63% of employees say that inclusion helps them perform better [185]
55% of employees say continuous improvement helps them feel involved [186]
41% of employees say they feel disengaged when change is imposed [109]
36% of employees say their organization lacks employee involvement [187]
62% of employees say involvement in problem-solving increases engagement [188]
54% of employees say they get help when needed from coworkers [160]
45% of employees say they feel respected at work [189]
62% of employees say respectful treatment increases engagement [190]
39% of employees say they experience unfair treatment [191]
55% of employees say fairness improves trust [192]
Section 09
Work-Life & Wellbeing
61% of employees say work-life balance is essential to engagement [193]
40% of employees report stress at work that affects their engagement [194]
54% of employees say their wellbeing is worse than it was a year ago [195]
28% of employees say their company’s benefits are a key driver of engagement [196]
62% of employees say compensation is important to engagement [197]
41% of employees say pay fairness affects their engagement [198]
48% of employees say workload is too high to stay engaged [199]
65% of employees say having a clear workload helps engagement [200]
60% of employees say flexibility improves wellbeing [194]
31% of employees say they have autonomy in scheduling [201]
38% of employees are satisfied with their work-life balance [202]
52% of employees say work hours affect engagement [203]
28% of employees report health impacts from work stress [204]
53% of employees say they are not satisfied with benefits [205]
41% of employees say sick leave policies affect their engagement [206]
48% of employees say their job is emotionally exhausting [207]
46% of employees say burnout leads to disengagement [208]
60% of employees say benefits such as healthcare matter to engagement [209]
53% of employees say transportation/commuting assistance improves wellbeing [210]
44% of employees say they are more engaged when workload is reasonable [211]
36% of employees report that their workload is excessive [212]
63% of employees say feeling secure at work reduces stress [213]
46% of employees say they feel stress due to uncertainty [214]
37% of employees say they’d accept lower pay for flexible schedule [215]
48% of employees report that remote/hybrid options improve engagement [216]
43% of employees say hybrid work has improved their work-life balance [1]
44% of employees in the retail footwear context cite stress due to KPIs [217]
50% of employees say their manager cares about their wellbeing [218]
49% of employees say they have access to mental health resources [219]
27% of employees say mental health support is inadequate [220]
46% of employees say mental health affects their ability to stay engaged [221]
References
Footnotes
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