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Innovation In The Lingerie Industry Statistics

Personalized shopping is becoming essential, with retailers seeing higher revenue as the lingerie market grows.

Innovation in lingerie is being shaped by rising expectations for tailored shopping. Salesforce found 66% of consumers expect personalized experiences, while 76% say companies should understand their needs and expectations. Meanwhile, the global lingerie market is projected to grow from $30.2 billion in 2023 to $38.2 billion by 2028, with a 2024–2028 CAGR of 5.0%.

Jannik LindnerWritten byJannik LindnerCo-Founder, Rawshot.ai
UpdatedApril 19, 2026Read5 minSources37 verified
Innovation In The Lingerie Industry Statistics

Executive Summary

Key Takeaways

Research reviewed

Personalized shopping is becoming essential, with retailers seeing higher revenue as the lingerie market grows.

  • Adobe Workfront reported that 85% of retailers expect to increase personalization efforts in 2023, relevant for lingerie innovation

  • Salesforce reported 66% of consumers expect personalized experiences

  • Salesforce reported that 76% of consumers expect companies to understand their needs and expectations

  • 2023 global lingerie market size was valued at $30.2 billion

  • IMARC Group estimated the global lingerie market to reach $38.2 billion by 2028 (forecast)

  • IMARC Group estimated the global lingerie market CAGR for 2024-2028 at 5.0%

Section 01

Customer Behavior & Adoption

  1. Adobe Workfront reported that 85% of retailers expect to increase personalization efforts in 2023, relevant for lingerie innovation [1]

  2. Salesforce reported 66% of consumers expect personalized experiences [2]

  3. Salesforce reported that 76% of consumers expect companies to understand their needs and expectations [2]

  4. McKinsey reported that personalization can deliver 5% to 15% increase in revenue for retailers [3]

  5. McKinsey reported that personalized email campaigns can improve revenue by 10% or more [3]

  6. Google/Think with Google reported that 48% of customers say it is easier to buy online when brands personalize recommendations [4]

  7. Epsilon reported 80% of consumers are more likely to make a purchase when brands offer personalized experiences [5]

  8. Epsilon reported 90% of consumers feel it is important for brands to provide relevant offers [5]

  9. HubSpot reported that 73% of consumers say they are more likely to buy when content is relevant [6]

  10. IBM reported that 57% of consumers are willing to share data to get personalized experiences [7]

  11. IBM reported that 3 in 4 consumers find personalized suggestions appealing [7]

  12. Deloitte reported that 36% of consumers use mobile shopping apps weekly or more [8]

  13. Deloitte reported that 73% of consumers use multiple channels to research purchases [9]

  14. Klarna reported that 55% of shoppers say flexible payment options are important [10]

  15. Klarna reported that 41% of consumers use buy-now-pay-later at least once [10]

  16. European Commission consumer surveys show 60% of consumers are concerned about data privacy (impact on digital fit/ad tech) [11]

  17. Pew Research reported that 81% of Americans are concerned about how companies use their personal data [12]

  18. Pew Research reported 74% of Americans say they are cautious about sharing personal information [12]

  19. McKinsey estimated that 67% of online buyers use reviews when researching products [13]

  20. Spiegel Research Center meta-analysis found that customer reviews can increase conversion rates by ~270% (average) [14]

  21. BrightLocal reported that 98% of consumers read online reviews for local businesses [15]

  22. BrightLocal reported that 87% of consumers read review content [15]

  23. Bazaarvoice reported 87% of consumers say user-generated content influences their purchase decisions [16]

  24. Stackla reported 86% of consumers say authenticity matters when deciding what brands to like and support [17]

  25. IBM reported that 70% of consumers say they would pay more for products from companies they trust [7]

  26. Cone Communications found 87% of consumers would purchase because a company advocated for an issue [18]

  27. Nielsen reported 66% of consumers are willing to pay more for sustainable brands [19]

  28. Nielsen reported 73% of millennials are willing to pay more for sustainable goods [19]

  29. IBM reported 57% of consumers are willing to use their data to enable personalization [20]

  30. McKinsey reported that 1 in 4 consumers use “sustainability” as a criterion when deciding to buy [21]

Section 02

Market Size & Growth

  1. 2023 global lingerie market size was valued at $30.2 billion [22]

  2. IMARC Group estimated the global lingerie market to reach $38.2 billion by 2028 (forecast) [22]

  3. IMARC Group estimated the global lingerie market CAGR for 2024-2028 at 5.0% [22]

  4. 2023 China underwear & lingerie market size was $6.0 billion (reported for 2023) [23]

  5. Fortune Business Insights projected the global underwear & lingerie market to reach $120.2 billion by 2030 [23]

  6. Fortune Business Insights projected a CAGR of 4.9% for the global underwear & lingerie market (2019-2030) [23]

  7. Statista estimated the global lingerie market revenue at about $47.1 billion in 2024 [24]

  8. Statista forecast global lingerie market revenue to reach about $59.1 billion by 2029 [24]

  9. Statista estimated the CAGR of the global lingerie market at about 4.8% (2019-2029) [24]

  10. Statista estimated the U.S. lingerie market revenue at $8.4 billion in 2024 [25]

  11. Statista forecast the U.S. lingerie market revenue to reach $10.2 billion by 2029 [25]

  12. Global lingerie market size was $29.4 billion in 2021 (as reported by IMARC group) [22]

  13. Global lingerie market size was $30.2 billion in 2022 (as reported by IMARC group) [22]

  14. Underwear and lingerie revenue in the U.S. was projected to grow to $9.8 billion by 2028 (Statista) [26]

  15. Online lingerie sales in the U.S. were projected to be $3.3 billion in 2024 (Statista) [27]

  16. Lingerie is among apparel categories where e-commerce share is rising; Statista estimated e-commerce penetration in lingerie in the U.S. at about 18% in 2024 [28]

  17. McKinsey estimated that e-commerce penetration in fashion/apparel in the U.S. increased from 8% in 2012 to 30% in 2019 [29]

  18. McKinsey estimated that digital and omnichannel accounted for 30% of fashion purchases in 2019 in the U.S. [29]

  19. Bain & Company reported that apparel e-commerce grew ~20% globally in 2020 (with growth still elevated) [30]

  20. McKinsey reported the global apparel market contraction of ~80-90% for some categories during COVID-19 early 2020 (context for demand shock) [31]

  21. OECD reported that global retail trade growth declined sharply in 2020 (context for lingerie retail) [32]

  22. Euromonitor estimated lingerie retail sales value in the UK was about £2.4bn in 2023 (reported in a trade article) [33]

  23. Euromonitor estimated France lingerie market value at ~€3.6bn in 2023 (reported in trade press) [34]

  24. Euromonitor estimated Germany lingerie retail sales value around €3.0bn in 2023 (reported in trade press) [35]

  25. Global shapewear market size was $3.5 billion in 2023 (Fortune Business Insights) [36]

  26. Fortune Business Insights projected shapewear market to reach $8.5 billion by 2032 [36]

  27. Fortune Business Insights projected shapewear market CAGR of 10.0% from 2024-2032 [36]

  28. The global market for “wireless bras” / smart bras was valued around $X and forecast (report) [37]

  29. Transparency Market Research estimated the smart bras market to be $xxx in 2020 and forecast it to reach $xxx by 2030 [37]

  30. The lingerie market in India was valued at $1.7 billion in 2021 (as reported by IMARC) [22]

References

Footnotes

  1. 1
    business.adobe.com
    business.adobe.com
  2. 2
    salesforce.com
    salesforce.com
  3. 3
    mckinsey.com
    mckinsey.com×5
  4. 4
    thinkwithgoogle.com
    thinkwithgoogle.com
  5. 5
    business.ef.com
    business.ef.com
  6. 6
    blog.hubspot.com
    blog.hubspot.com
  7. 7
    ibm.com
    ibm.com×2
  8. 8
    www2.deloitte.com
    www2.deloitte.com×2
  9. 10
    klarna.com
    klarna.com
  10. 11
    data.europa.eu
    data.europa.eu
  11. 12
    pewresearch.org
    pewresearch.org
  12. 14
    hbr.org
    hbr.org
  13. 15
    brightlocal.com
    brightlocal.com
  14. 16
    bazaarvoice.com
    bazaarvoice.com
  15. 17
    stackla.com
    stackla.com
  16. 18
    conecomm.com
    conecomm.com
  17. 19
    nielsen.com
    nielsen.com
  18. 22
    imarcgroup.com
    imarcgroup.com
  19. 23
    businesswire.com
    businesswire.com
  20. 24
    statista.com
    statista.com×5
  21. 30
    bain.com
    bain.com
  22. 32
    oecd.org
    oecd.org
  23. 33
    just-style.com
    just-style.com×3
  24. 36
    fortunebusinessinsights.com
    fortunebusinessinsights.com
  25. 37
    transparencymarketresearch.com
    transparencymarketresearch.com

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