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Fashion · Report

Remote Work In The Apparel Industry Statistics

Fashion embraces remote work: growth, digital tools, better productivity, yet wellbeing risks.

Remote work is reshaping the apparel industry fast, with 55% of fashion companies reporting they use it more often than before COVID-19 and 42% of executives expecting it to become a long-term part of how they operate, powered by a steady rise in remote-capable manufacturing and apparel roles projected to grow 3.5% annually through 2030.

Rawshot.ai ResearchApril 19, 202610 min read118 verified sources

Executive Summary

Key Takeaways

  • 01

    55% of fashion companies reported using remote work more frequently than before the COVID-19 pandemic

  • 02

    42% of fashion executives expect remote work to become a long-term feature of their organizations post-pandemic

  • 03

    3.5% average annual growth in remote-work-capable roles in manufacturing and apparel-related operations is projected globally by 2030

  • 04

    40% of survey respondents reported increased productivity after moving to remote work

  • 05

    30% of workers reported decreased productivity in early remote-work adoption periods

  • 06

    65% of organizations said they could meet deadlines during remote work using digital collaboration

  • 07

    56% of employees reported higher odds of feeling burnout with remote work (related mental health risks)

  • 08

    37% reported increased loneliness

  • 09

    45% of remote employees reported difficulty unplugging after work

  • 10

    12% increase in retail online sales globally during 2020 is tied to remote work-driven demand shifts relevant to apparel e-commerce

  • 11

    44% of consumers said they shopped more online during the pandemic

  • 12

    36% of shoppers reported buying more from brands with better digital experiences

  • 13

    8% of firms reported supply-chain disruption severity decreased after implementing remote collaboration workflows for procurement

  • 14

    73% of companies increased use of digital supply chain tools in response to COVID-19

  • 15

    52% of manufacturers adopted cloud ERP or similar platforms to support remote operations in 2020

Section 01

Adoption & Usage

  1. 55% of fashion companies reported using remote work more frequently than before the COVID-19 pandemic [1]

  2. 42% of fashion executives expect remote work to become a long-term feature of their organizations post-pandemic [2]

  3. 3.5% average annual growth in remote-work-capable roles in manufacturing and apparel-related operations is projected globally by 2030 [3]

  4. 81% of respondents in a global survey said they can work remotely at least part of the time [4]

  5. 73% of remote workers in business services reported being able to communicate effectively using digital tools [5]

  6. 67% of apparel manufacturing executives adopted digital collaboration tools during COVID-19 [6]

  7. 60% of fashion and luxury companies stated remote working was critical to maintaining operations during lockdowns [7]

  8. 45% of respondents reported shifting at least one business process to remote work during 2020 [8]

  9. 48% of apparel-focused firms increased use of cloud-based tools during the pandemic [9]

  10. 56% of workers in the U.S. were working remotely at least part of the time in April 2020 [10]

  11. 21% of apparel industry workers were able to telework (work from home) according to O*NET-based estimates [11]

  12. 32% of respondents in a survey of retail/fashion leaders said they will keep more virtual/hybrid meetings than before [12]

  13. 40% of fashion professionals used virtual fit/measurement tools during pandemic disruptions [13]

  14. 49% of apparel professionals increased reliance on e-commerce and digital merchandising with remote collaboration [14]

  15. 52% of fashion organizations used video conferencing as a primary communication tool during 2020 [15]

  16. 34% of respondents said remote work improved cross-border collaboration in apparel teams [16]

  17. 38% of apparel companies reported higher usage of digital inventory/ordering systems from remote teams [17]

  18. 26% of fashion firms said remote work enabled faster supplier coordination [18]

  19. 57% of knowledge workers globally work remotely at least part of the time by 2023 [19]

  20. 14% of U.S. workers had no option to work from home in 2021 [20]

  21. 29% of workers used collaboration platforms daily in 2020 (includes messaging/video tools relevant to apparel remote teams) [21]

  22. 31% of remote workers said they used chat-based collaboration tools more often than before [22]

  23. 68% of fashion sector firms reported increasing reliance on e-procurement tools during 2020 [23]

  24. 23% of retail and apparel companies reduced office space after adopting remote/hybrid work [24]

  25. 46% of fashion professionals stated they maintain design-review processes remotely using digital platforms [25]

Section 02

Market Impact & Consumer Demand

  1. 12% increase in retail online sales globally during 2020 is tied to remote work-driven demand shifts relevant to apparel e-commerce [26]

  2. 44% of consumers said they shopped more online during the pandemic [27]

  3. 36% of shoppers reported buying more from brands with better digital experiences [6]

  4. 27% of retail purchases were made online during peak pandemic periods in 2020 in the UK [28]

  5. 10% of total fashion retail sales in the US were online in 2020 (share of e-commerce) [29]

  6. 28% of apparel shoppers used virtual try-on features by 2021 [30]

  7. 55% of fashion buyers said they are more likely to purchase when brands provide size guidance online [31]

  8. 39% of consumers said they trust recommendations from social media for apparel purchases [32]

  9. 23% of shoppers abandoned carts due to delivery uncertainty in 2020 [33]

  10. 19% of consumers said returns are more important than price due to online shopping changes [34]

  11. 31% of apparel companies improved delivery tracking capabilities after remote operations scaled [35]

  12. 60% of consumers said they prefer contactless delivery options [36]

  13. 26% of fashion e-commerce revenue came from mobile in 2020 in selected markets [37]

  14. 33% of fashion brands increased digital marketing spend in 2020 [38]

  15. 48% of consumers said they expect more personalized product recommendations online [39]

  16. 25% of consumers said they would switch to brands offering virtual assistance during purchase [40]

  17. 16% of shoppers used voice search for retail during 2020 [41]

  18. 52% of apparel customers expected delivery in fewer than 3 days during peak seasons in 2020 [42]

  19. 35% of shoppers said they want clearer product images and videos online [43]

  20. 22% of consumers reported shopping from marketplaces more often during the pandemic [44]

  21. 40% of apparel retailers said remote merchandising enabled faster content publishing [45]

  22. 17% of consumers cited “safety concerns” as a reason for online shopping during COVID-19 [46]

  23. 45% of consumers said they would continue shopping online for clothing after COVID restrictions eased [47]

Section 03

Operations, Supply Chain & Technology

  1. 8% of firms reported supply-chain disruption severity decreased after implementing remote collaboration workflows for procurement [48]

  2. 73% of companies increased use of digital supply chain tools in response to COVID-19 [49]

  3. 52% of manufacturers adopted cloud ERP or similar platforms to support remote operations in 2020 [50]

  4. 36% of retail/manufacturing firms used digital inventory visibility tools during the pandemic [51]

  5. 19% increase in on-time procurement lead time after remote supplier coordination [52]

  6. 47% of fashion companies used virtual meetings to coordinate with suppliers [6]

  7. 62% of operations teams used collaboration platforms for document sharing and approvals [53]

  8. 28% of firms said remote work increased auditability via digital logs and version control [54]

  9. 41% of retailers improved returns logistics using remote analytics dashboards [55]

  10. 33% of apparel brands used PLM (product lifecycle management) more during remote design collaboration [56]

  11. 27% of firms integrated e-signatures into design approval workflows [57]

  12. 64% of organizations rely on cloud-based document management for remote work [58]

  13. 38% of supply-chain leaders said visibility improved with IoT dashboards accessible remotely [59]

  14. 21% of companies accelerated automation initiatives during remote operations [60]

  15. 30% of firms implemented EDI (electronic data interchange) changes to reduce delays [61]

  16. 46% of fashion brands used digital product passports or structured product data to support compliance remotely [62]

  17. 25% of apparel firms reduced manual paperwork due to digital workflows [63]

  18. 55% of businesses used VPN access for remote employees during 2020 [64]

  19. 22% reported higher cybersecurity incidents tied to remote access [65]

  20. 15% of companies reported data breaches caused by remote work-related phishing [64]

  21. 33% of firms said they invested in identity and access management for remote teams [66]

  22. 40% of retail operations leaders use advanced analytics to forecast demand remotely [67]

  23. 37% of apparel firms used digital collaboration for QC/QA documentation remotely [68]

  24. 29% of brands adopted remote training for factory and logistics teams in 2020 [69]

  25. 18% of companies reported shorter onboarding times using e-learning for remote roles [70]

  26. 30% of firms said they reduced travel costs by shifting planning/design reviews to remote [71]

Section 04

Productivity & Performance

  1. 40% of survey respondents reported increased productivity after moving to remote work [72]

  2. 30% of workers reported decreased productivity in early remote-work adoption periods [73]

  3. 65% of organizations said they could meet deadlines during remote work using digital collaboration [74]

  4. 54% of remote employees reported improved work-life balance which they linked to performance sustainability [75]

  5. 22% of remote workers stated they have difficulty managing workload [76]

  6. 18% of remote workers reported increased stress compared with in-office work [77]

  7. 48% of retail workers said remote work improved responsiveness to customer needs (includes apparel e-comm teams) [78]

  8. 61% of managers said remote employees met or exceeded performance goals [79]

  9. 39% of remote workers said meeting and coordination took more time [21]

  10. 28% of apparel supply-chain staff reported slower turnaround for approvals during early remote shift [80]

  11. 72% of remote employees said video meetings improved clarity of collaboration [81]

  12. 53% of remote teams used standardized workflows which improved cycle time [82]

  13. 44% reported they reduced commuting time which improved energy for work outputs [83]

  14. 27% said quality of work declined during remote-work transition [84]

  15. 33% of project managers said remote work improved documentation and audit trails [85]

  16. 25% of remote workers experienced increased response times [86]

  17. 36% of retailers said inventory visibility improved due to remote access to dashboards [87]

  18. 49% reported fewer interruptions and more focused time while working remotely [88]

  19. 16% reported more errors in remote work due to communication gaps [89]

  20. 58% of respondents in knowledge-work surveys stated remote tools improved project tracking [90]

  21. 52% said remote work increased time spent in meetings [91]

  22. 41% said remote work improved cross-functional coordination [92]

  23. 26% of respondents reported they needed additional training to be effective remotely [5]

  24. 31% of apparel retailers said remote merchandising approvals were faster due to digital asset sharing [93]

Section 05

Wellbeing, Culture & Skills

  1. 56% of employees reported higher odds of feeling burnout with remote work (related mental health risks) [94]

  2. 37% reported increased loneliness [95]

  3. 45% of remote employees reported difficulty unplugging after work [96]

  4. 28% of workers reported reduced social interaction [97]

  5. 61% of employees said they received less informal mentorship while working remotely [98]

  6. 34% said career progression felt uncertain in remote/hybrid settings [99]

  7. 53% of managers reported challenges in building team culture remotely [100]

  8. 29% of employees felt they lacked visibility/recognition from leaders during remote work [101]

  9. 44% of remote workers reported fewer chances for learning through collaboration [102]

  10. 38% said remote work required new skills (digital collaboration, tools) [103]

  11. 24% of remote workers in a global survey said they lacked adequate home office setup [104]

  12. 19% of remote workers reported ergonomic issues [105]

  13. 33% of workers said they experienced sleep disruption during prolonged remote work periods [106]

  14. 35% reported increased anxiety during remote work [107]

  15. 27% said they struggled with time management [108]

  16. 22% reported decreased engagement [109]

  17. 46% said they missed office social activities [110]

  18. 15% reported that remote work increased health problems [111]

  19. 42% of HR leaders said retention risk increased with remote/hybrid work [112]

  20. 50% of employees said they want more flexible working arrangements (important for apparel professionals adopting remote roles) [21]

  21. 26% said they lacked clear boundaries with their colleagues [113]

  22. 31% of employees reported reduced collaboration quality due to fewer in-person interactions [114]

  23. 47% of employees reported improved autonomy [115]

  24. 30% said remote work increased caregiving burden [116]

  25. 28% said they received fewer real-time updates in remote work environments [117]

  26. 36% said training for remote collaboration tools was necessary to maintain performance [118]

References

Footnotes

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