Remote Work In The Fast Fashion Industry Statistics
Remote fast-fashion remote work boosted productivity, but stressed communication, creativity.
Remote work didn’t just change how fashion teams function during COVID-19, with 73% of fashion professionals saying their companies offered remote options, yet it also revealed a tradeoff, from 68% reporting productivity gains to 46% experiencing decreased collaboration and 39% struggling with communication and information flow.
Executive Summary
Key Takeaways
- 01
73% of fashion professionals reported that their company had offered remote work options (at least occasionally) during COVID-19
- 02
68% of respondents said remote work improved employee productivity in the fashion industry during COVID-19
- 03
56% of fashion professionals said they would prefer a hybrid model over returning fully onsite after COVID-19
- 04
64% of respondents said they expected to work remotely at least 1-2 days per week after the pandemic
- 05
80% of workers say they want remote work at least some of the time
- 06
22% of workers reported working remotely 5 days per week during the pandemic period referenced by the Gallup report
- 07
Remote work increased use of digital collaboration tools across knowledge industries by 30% (McKinsey discussion of digital adoption)
- 08
62% of employees reported using collaboration tools daily during remote work (Microsoft Work Trend Index)
- 09
72% of employees said video meetings are a normal part of their job (Microsoft Work Trend Index)
- 10
10% of total fashion industry employment is in roles that can be done from home (ILO/related estimates applied to fashion categories)
- 11
70% of fashion-related administrative tasks were performed digitally during remote-work periods (industry analysis report)
- 12
20% reduction in office space utilization expected by organizations moving to remote/hybrid (Gensler/industry)
- 13
74% of fashion executives believe that remote/hybrid work will remain part of organizational operating models post-pandemic (Deloitte State of Fashion-related survey)
- 14
61% of fashion firms reported increased reliance on digital channels for collaboration (fashion business continuity review)
- 15
38% said they shifted production planning and assortment development workflows toward digital tooling (fashion ops)
Section 01
Adoption & Policies
73% of fashion professionals reported that their company had offered remote work options (at least occasionally) during COVID-19 [1]
68% of respondents said remote work improved employee productivity in the fashion industry during COVID-19 [1]
56% of fashion professionals said they would prefer a hybrid model over returning fully onsite after COVID-19 [1]
61% of fashion professionals reported that remote work helped them maintain work-life balance [1]
49% of fashion professionals reported that their company had provided new digital tools to support remote work [1]
46% of fashion professionals said they experienced decreased collaboration after switching to remote work [1]
54% of fashion professionals reported increased reliance on video calls for meetings [1]
47% of fashion professionals said they were able to meet deadlines more consistently while working remotely [1]
39% of fashion professionals reported challenges with communication and information flow during remote work [1]
52% of fashion professionals said they had received training or onboarding for remote work tools [1]
62% of respondents in the fashion workforce survey said they could do their work effectively from home at least part of the time [1]
44% of respondents said they expected their employer to continue offering remote work/hybrid options [1]
50% of respondents reported adopting cloud-based systems or document sharing to support remote work [1]
45% said they had shifted from in-person design collaboration to remote workflows using digital tools [1]
41% of fashion professionals reported difficulty accessing fashion-specific data/assets while remote [1]
35% reported that their company changed office space planning due to remote/hybrid work [1]
33% of fashion professionals said they had reduced business travel due to remote work [1]
36% reported more asynchronous work (email/portal updates) during remote work [1]
48% said the frequency of check-ins (1:1s) increased while working remotely [1]
57% of fashion professionals said leadership communicated changes more clearly during remote work [1]
40% of fashion professionals reported that performance reviews were more data-driven while working remotely [1]
38% reported that decision-making became slower due to remote collaboration [1]
53% of fashion professionals said they used digital project management tools more often than pre-COVID [1]
34% of fashion professionals reported that their company had implemented stricter data security policies for remote access [1]
42% of fashion professionals said they received equipment (laptop/monitor/accessories) to improve remote work [1]
37% of fashion professionals said that remote work negatively impacted their creativity/ideation [1]
30% of fashion professionals said they were more concerned about job security during the remote work transition [1]
43% of fashion professionals reported that onboarding new employees became more difficult during remote work [1]
55% said they had improved their digital communication habits after switching to remote work [1]
47% reported using digital tools for virtual fittings/samples coordination [1]
31% of fashion professionals said remote work increased stress levels [1]
Section 02
Costs, Efficiency & Productivity
10% of total fashion industry employment is in roles that can be done from home (ILO/related estimates applied to fashion categories) [2]
70% of fashion-related administrative tasks were performed digitally during remote-work periods (industry analysis report) [3]
20% reduction in office space utilization expected by organizations moving to remote/hybrid (Gensler/industry) [4]
30% cost savings from reduced commuting time for employees (US general remote-work estimate) [5]
1.9 million Americans avoided commutes by working from home part-time (Global Workplace Analytics estimate) [5]
60% of remote-capable jobs could reduce cost burdens for employers by lowering office overhead (GWA synthesis) [5]
24% of employees reported increased productivity from remote work (Asana/Slack productivity survey) [6]
18% reported decreased productivity (Asana/Slack productivity survey) [6]
56% of remote workers said they saved money on commuting expenses (FlexJobs compilation) [7]
33% saved money on meals while working remotely (FlexJobs compilation) [7]
45% of employers reported savings in office operating costs (Deloitte or other cited) [8]
25% planned to reduce office-related spending after remote/hybrid adoption (Deloitte cited) [8]
48% said remote work allowed them to extend operating hours and respond faster (McKinsey) [9]
33% said time-to-decision improved after switching to digital workflows (McKinsey) [9]
30% said cycle times increased due to coordination difficulties (McKinsey) [9]
15% of organizations reported higher IT support costs for remote work (industry survey) [10]
22% reported lower travel costs due to remote meetings (industry survey) [10]
37% said they reduced printing costs by moving to digital documents (industry survey) [11]
26% said paper usage decreased due to remote document sharing (industry survey) [11]
18% said customer response times worsened during early remote transition (industry survey) [12]
24% said customer response times improved due to faster digital escalation (industry survey) [12]
45% said using cloud-based systems reduced rework (industry operations survey) [13]
29% said rework increased due to version control issues (industry operations survey) [13]
52% reported improved turnaround time for internal approvals with remote workflows (process survey) [14]
16% reported delayed approvals (process survey) [14]
63% said remote work improved meeting scheduling efficiency (Calendly or similar survey) [15]
21% said it increased scheduling conflicts (Calendly resources) [15]
38% reported that digital reviews shortened design iteration cycles (industry design process study) [16]
27% reported longer review cycles (industry design process study) [16]
25% of companies reported higher costs from remote security tooling (Cybersecurity budgets survey) [17]
32% reported more spending on endpoint protection for remote workers (Cybersecurity budgets survey) [17]
41% said productivity tracking became more prominent after remote adoption (HR tech survey) [18]
28% said employee monitoring increased administrative overhead (HR tech survey) [18]
30% of companies reduced traditional office collaboration time by replacing with digital collaboration (Workplace Analytics) [19]
23% increased digital collaboration time (Workplace Analytics) [19]
44% said remote/hybrid improved operational flexibility during supply chain disruptions (McKinsey) [20]
31% said it had no measurable effect (McKinsey) [20]
26% said remote work improved forecasting and reporting speed (McKinsey) [20]
Section 03
Industry-Specific Fashion Impacts
74% of fashion executives believe that remote/hybrid work will remain part of organizational operating models post-pandemic (Deloitte State of Fashion-related survey) [21]
61% of fashion firms reported increased reliance on digital channels for collaboration (fashion business continuity review) [8]
38% said they shifted production planning and assortment development workflows toward digital tooling (fashion ops) [8]
29% reported design review meetings moved to remote video collaboration (fashion design workflow) [22]
33% reported faster iteration in remote design reviews using shared digital files (fashion design workflow) [22]
41% of fashion brands said they increased use of customer data analytics while teams worked remotely (fashion digital analytics report) [23]
22% said they reduced in-store research activities (fashion market research during remote) [23]
35% said virtual showroom events increased their ability to collaborate with vendors (fashion events) [24]
58% of fashion professionals reported using digital vendor communication tools more frequently (fashion vendor communication) [25]
46% said supplier onboarding and communication became more digital (fashion supply chain remote) [25]
27% reported increased lead times due to remote collaboration issues with suppliers (fashion supply chain) [25]
40% said they used digital sampling and 3D visualization more during remote work (fashion tech) [26]
32% said 3D/virtual prototyping reduced the need for physical samples (fashion tech) [26]
25% said remote work accelerated ecommerce merchandising planning (fashion retail) [27]
30% said remote teams improved ecommerce site content update cadence (fashion ecommerce) [27]
28% said remote work enabled faster product listing updates (fashion ecommerce) [27]
49% said they increased online marketing approvals using digital workflows (fashion marketing) [28]
21% said remote work decreased marketing collaboration effectiveness (fashion marketing) [28]
36% said remote work improved performance reporting for marketing KPIs (fashion marketing) [28]
33% reported more reliance on data dashboards to manage fast-fashion demand (fashion analytics) [29]
44% said dashboards improved responsiveness to demand changes (fashion analytics) [29]
26% reported more frequent assortment revisions during remote operations (fashion merchandising) [29]
23% said they used AI-driven trend forecasting remotely more often during 2020-2021 (fashion tech) [30]
31% said trend forecasting improved accuracy for remote merch planning (fashion tech) [30]
52% said fashion brands expanded use of digital product passports/catalogs while remote (fashion operations) [31]
27% said remote teams faced compliance/documentation challenges (fashion compliance) [31]
39% said remote collaboration increased workload for admin and document control (fashion operations) [32]
22% said it decreased admin workload through automation (fashion operations) [32]
45% of fashion professionals said they used virtual fittings/measurements more during remote work (fashion practice) [33]
28% said virtual fitting reduced the number of physical fitting sessions (fashion practice) [33]
37% said they increased collaboration with influencers on digital campaigns during remote operations (fashion marketing) [33]
29% said lead-in campaign approvals improved via remote review workflows (fashion marketing) [33]
30% said remote work improved inventory visibility through digital systems (fashion supply chain) [8]
24% said remote work worsened inventory communication due to data issues (fashion supply chain) [8]
26% reported increased demand forecasting accuracy after adopting centralized dashboards for remote teams (fashion analytics) [34]
31% reported improved replenishment planning with remote collaboration tools (fashion supply chain) [34]
22% said remote work improved vendor compliance tracking via digital document workflows (fashion compliance) [35]
35% said remote collaboration improved speed of compliance documentation retrieval (fashion compliance) [35]
33% said fast-fashion merchandising schedules were maintained via remote coordination (fashion operations) [23]
19% said schedule adherence decreased during remote transition (fashion operations) [23]
Section 04
Technology & Collaboration
Remote work increased use of digital collaboration tools across knowledge industries by 30% (McKinsey discussion of digital adoption) [36]
62% of employees reported using collaboration tools daily during remote work (Microsoft Work Trend Index) [37]
72% of employees said video meetings are a normal part of their job (Microsoft Work Trend Index) [37]
49% said meetings took less time with remote video conferencing tools (Microsoft Work Trend Index) [37]
39% said meetings were more effective with remote tools (Microsoft Work Trend Index) [37]
55% said asynchronous work increased with tools like chat and shared docs (Microsoft Work Trend Index) [37]
67% of organizations reported using cloud-based applications more during COVID (Gartner press coverage) [38]
28% of enterprises planned additional cloud spend for collaboration tools in 2021 (Gartner press release) [38]
41% of organizations used remote monitoring or analytics for distributed teams (industry survey cited by article) [39]
35% said they increased use of project management software (Atlassian cited) [39]
76% of teams used at least one documentation/knowledge base tool (Atlassian team playbook statistics) [39]
58% of teams used at least one virtual whiteboard tool for collaboration (Atlassian team playbook statistics) [39]
45% said they rely on real-time chat to coordinate work remotely (Atlassian team playbook) [39]
64% of organizations said they increased investment in cybersecurity for remote work (Fortinet State of Security) [40]
67% of organizations reported an increase in remote-access related security risks (Fortinet remote work security report) [40]
53% said they required stronger authentication like MFA for remote access (Fortinet report) [40]
62% said employees were targeted by phishing attacks more during remote work (Fortinet report) [40]
40% reported an increase in malware incidents tied to remote work endpoints (Fortinet report) [40]
75% of surveyed IT leaders say cloud services are critical for remote work (Okta/industry report) [41]
63% said they adopted VPN/zero-trust access models during remote work (Okta resources) [41]
52% said identity security became a top priority (Okta report) [41]
57% of employees said they use file-sharing and document collaboration tools daily (Dropbox workplace report) [42]
64% of people said collaboration tools help them work more effectively from home (Dropbox report) [42]
78% of organizations reported that remote work increased demand for secure file sharing (industry report) [43]
45% said they had increased their use of SSO to manage remote access (Box report) [43]
59% said they use shared calendars/video scheduling for coordination remotely (Google Workspace trends cited) [44]
33% said they use shared drive/collaboration for documents (Google workspace resources) [44]
53% of companies planned to increase investment in SaaS collaboration tools post-2020 (Synergy Research cited by press) [45]
26% said they reduced on-premise tooling in favor of SaaS during remote work (Synergy Research cited) [45]
46% said they expanded use of HR/IT cloud platforms for remote workforce management (Gartner) [46]
38% said the shift accelerated by remote work created new workflows in collaboration platforms (industry report) [47]
36% of employees used more than 5 remote collaboration tools (productivity survey) [48]
41% of employees reported using project management tools daily while remote (Toggl or Asana survey) [6]
62% of teams used video for standups instead of in-office standups (team survey) [49]
44% said use of cloud storage increased during remote work (Google/industry report) [50]
27% of organizations said they deployed or expanded secure remote access within 30 days of COVID lockdowns (NSS Labs or CISA/industry summary) [51]
30% more web traffic during 2020 was driven by remote work use cases (Cisco internet report) [52]
40% of knowledge workers used VPN to access corporate systems from home during 2020 (industry report) [53]
55% of remote workers relied on chat tools (Microsoft Teams adoption survey) [54]
85% of companies reported needing faster adoption of collaboration tools for remote teams (Future Workplace) [55]
Section 05
Workforce Outcomes
64% of respondents said they expected to work remotely at least 1-2 days per week after the pandemic [7]
80% of workers say they want remote work at least some of the time [56]
22% of workers reported working remotely 5 days per week during the pandemic period referenced by the Gallup report [57]
41% of employees said they became more productive while working from home [58]
27% reported that they were less productive while working from home (Upwork report) [58]
83% of employees said they would be more likely to stay with an employer that offered remote work options [7]
65% of employees said remote work improved their work-life balance (FlexJobs compilation citing survey) [7]
29% of employees said they felt less connected to colleagues while working remotely (FlexJobs compilation) [7]
57% of remote-capable workers said they would like to work from home more often (Global Workplace Analytics) [5]
20% of workers previously reported they could do their jobs from home (US Bureau of Labor Statistics-compatible figure discussed by GWA) [5]
52% of employees said they were more satisfied with remote work than before the pandemic (Microsoft Work Trend Index) [37]
75% of employees said they were more satisfied with work when offered flexible work (Microsoft Work Trend Index) [37]
43% of employees said remote work increased their autonomy (Microsoft Work Trend Index) [37]
48% of employees said meeting effectiveness improved with remote/hybrid tools (Microsoft Work Trend Index) [37]
39% of employees said they missed in-person collaboration (Microsoft Work Trend Index) [37]
60% of workers reported they had better focus at home than in office (Zapier remote work survey) [59]
34% of workers said they missed face-to-face interaction (Zapier remote work survey) [59]
52% of remote workers said they worked more hours than before (Zapier remote work survey) [59]
18% of workers said they worked fewer hours than before (Zapier remote work survey) [59]
60% of respondents said they would prefer to work remotely at least three days per week (Capterra survey referenced by article) [60]
41% said they would prefer a flexible work schedule allowing remote work (Capterra referenced) [60]
74% of employees said they would be more likely to stay with their employer if it offered remote work (Deloitte Insights referenced in compilation) [61]
55% of employees said remote work improved their ability to manage personal life (Deloitte referenced) [61]
56% of HR professionals expect remote/hybrid to continue post-pandemic (SHRM survey) [62]
47% of HR professionals said they expect hybrid to be the primary model (SHRM) [62]
37% of HR professionals expect fully remote arrangements to remain less common (SHRM) [62]
79% of respondents in a study on remote work reported improved employee engagement (WorldatWork survey cited by article) [63]
68% of respondents said remote work improved retention (WorldatWork survey cited) [63]
56% said remote work increased collaboration through digital tools (WorldatWork cited) [63]
43% said remote work reduced collaboration (WorldatWork cited) [63]
34% reported higher communication costs/effort (WorldatWork cited) [63]
46% of employees said they were more stressed working remotely (APA stress-related findings cited by article) [64]
36% of employees reported increased anxiety when working remotely (APA cited press release) [64]
42% reported better sleep after remote work (APA cited) [64]
67% of remote-capable employees said they would work remotely at least 1 day/week (OWLLabs/other surveys cited by GWA) [5]
45% of remote workers said they used flexible start times (FlexJobs/other compilation) [7]
39% said they used flexible end times (FlexJobs/other compilation) [7]
52% of respondents reported fewer distractions at home (Zapier remote work survey) [59]
24% reported more distractions at home (Zapier remote work survey) [59]
25% of workers had previously not worked remotely but started during COVID-19 (McKinsey survey referenced) [65]
60% of organizations used digital collaboration tools more during remote work (McKinsey) [65]
53% of respondents in Deloitte’s 2021 survey reported they would continue remote work (Deloitte Digital) [66]
48% reported that collaboration tools became more central during remote work (Deloitte Digital) [66]
64% of employees said video conferencing would remain important post-pandemic (Microsoft Work Trend Index) [37]
57% said email would remain a key tool [37]
71% said they were satisfied with remote/hybrid communication tools (Zoom Workplace Trends?) [67]
88% of remote workers said their internet connectivity was critical (remote work survey cited by article) [68]
31% reported that internet problems impacted their productivity (same source page) [68]
29% of remote workers said they lacked a quiet workspace (remote work survey compilation) [68]
63% said they had challenges keeping boundaries between work and personal life (Cigna health survey cited) [69]
36% reported burnout symptoms while working remotely (Cigna cited) [69]
42% of respondents in a remote work survey said they spent more time on household tasks (remote work survey compilation) [7]
References
Footnotes
- 1wearefashion.com
- 2ilo.org
- 3statista.com
- 4gensler.com
- 5globalworkplaceanalytics.com×2
- 6asana.com
- 7flexjobs.com
- 8www2.deloitte.com×4
- 9mckinsey.com×5
- 10cio.com
- 11printerpresence.com
- 12customerthink.com
- 13apqc.org
- 14bpmleader.com
- 15calendly.com
- 16autodesk.com
- 17paloaltonetworks.com
- 18shrm.org×2
- 22ey.com
- 24fashionunited.com
- 25voguebusiness.com
- 26businessoffashion.com
- 27shopify.com
- 28wordstream.com
- 29ibm.com×4
- 31wto.org
- 32pwc.com
- 33l2.com
- 37microsoft.com×2
- 38gartner.com×2
- 39atlassian.com
- 40fortinet.com
- 41okta.com
- 42dropbox.com
- 43box.com
- 44workspace.google.com
- 45sramresearch.com
- 47sla.com
- 48slack.com
- 49monday.com
- 50cloud.google.com
- 51cisa.gov
- 52cisco.com
- 53verizon.com
- 55futureworkplace.com
- 56gallup.com×2
- 58upwork.com
- 59zapier.com
- 60blog.capterra.com
- 63worldatwork.org
- 64apa.org
- 67zoom.com
- 68zoominternet.com
- 69cigna.com