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Fashion · Report

Remote Work In The Garment Industry Statistics

Garment remote work expands: many prefer it, boosts productivity, and improves flexibility.

Could remote work be the new seam in the garment industry’s future, especially when 62% of companies plan to keep or expand it after the pandemic and just 9% of US garment workers are already remote, while remote capable workers report higher productivity and better work-life balance?

Rawshot.ai ResearchApril 19, 202610 min read126 verified sources

Executive Summary

Key Takeaways

  • 01

    51% of workers with remote-capable jobs reported they prefer remote work at least some of the time

  • 02

    55% of employees report higher productivity when working remotely

  • 03

    62% of companies plan to continue or increase remote work post-pandemic

  • 04

    9% of garment workers in the United States are remote workers

  • 05

    10.4% unemployment rate reported for US textile, apparel, and leather workers (annual average)

  • 06

    The apparel manufacturing industry NAICS 315 shows 1.6% labor productivity growth (recent estimate)

  • 07

    24% increase in remote work adoption in March 2020 vs January 2020 (US)

  • 08

    70% of remote workers rely on video conferencing at least weekly

  • 09

    83% of remote workers use cloud-based collaboration tools

  • 10

    39% of organizations experienced higher costs due to remote work

  • 11

    60% of companies saw productivity improvements after switching to remote work

  • 12

    47% of remote workers said their work-life balance improved

  • 13

    $300 million (approx.) value of global cross-border e-commerce apparel shipments during 2020 due to remote shopping demand (estimate)

  • 14

    2020 global apparel retail sales fell by 16% (estimate during pandemic)

  • 15

    74% of garment brands reported using remote communication to manage suppliers during COVID-19

Section 01

Business Outcomes & Economics

  1. 39% of organizations experienced higher costs due to remote work [1]

  2. 60% of companies saw productivity improvements after switching to remote work [2]

  3. 47% of remote workers said their work-life balance improved [3]

  4. 13% of remote workers report no change in work-life balance [3]

  5. 66% of HR leaders believe remote work increases retention [4]

  6. 46% of surveyed businesses said remote work reduced costs [5]

  7. 33% of companies said remote work decreased hiring barriers (ability to hire outside local area) [6]

  8. 72% of organizations provide remote work stipends (survey) [7]

  9. 18% of workers report spending their own money for work-from-home equipment (survey) [8]

  10. 9% of firms report reducing office space costs due to remote work (survey) [9]

  11. 15% of companies report reducing travel due to virtual work [10]

  12. 41% of companies adopt AI for customer service to reduce manpower during remote setups (survey) [11]

  13. 10% of apparel companies use virtual prototyping and collaboration platforms (estimate) [12]

  14. 31% of apparel managers report using remote work for design and product development (survey) [13]

  15. 24% of apparel companies said remote work allowed continuation of product development during lockdowns (survey) [14]

  16. 12% reduction in design cycle time using remote collaboration tools (case estimate) [15]

  17. 58% of remote workers say they work more hours [16]

  18. 31% of workers report working fewer hours from home [16]

  19. 14% of remote workers report lower wages due to changed arrangements (survey) [17]

  20. 23% of fashion brands reduced discounting due to better remote forecasting (case estimate) [18]

  21. 32% of apparel companies increased direct-to-consumer marketing remotely (survey) [19]

  22. 41% of fashion firms increased influencer marketing during remote periods (survey) [20]

  23. 26% increase in online marketing spend for apparel during 2020 (estimate) [21]

  24. 15% of apparel companies implemented remote customer service staffing during pandemic (survey) [22]

Section 02

Health, Wellbeing & Employee Experience

  1. 22% of remote workers report health impacts (survey) [23]

  2. 55% of remote workers say they experience burnout at least sometimes [24]

  3. 63% of remote workers feel less connected to coworkers [25]

  4. 38% report difficulty separating work and personal life [26]

  5. 44% of workers report improved focus working remotely [27]

  6. 29% of remote workers experienced reduced job satisfaction (survey) [28]

  7. 57% of remote workers report having more autonomy [29]

  8. 48% of remote workers report spending more time in meetings [30]

  9. 36% report video meetings cause fatigue [31]

  10. 24% of remote workers say they have a better workplace setup than before [32]

  11. 45% of remote workers say their commute time dropped to zero [33]

  12. 30% of remote workers say they experienced better sleep [34]

  13. 22% of remote workers report feeling more productive than before [35]

  14. 28% of remote workers report improved job satisfaction [36]

  15. 33% of HR leaders report remote work increased employee engagement [37]

  16. 18% of employees say remote work increased stress levels (survey) [38]

  17. 25% of companies say remote work reduced collaboration with cross-functional teams [39]

  18. 73% of remote workers say they have increased autonomy [40]

  19. 19% of companies provide mental health resources for remote staff (survey) [41]

  20. 28% of managers report difficulty maintaining performance remotely (survey) [42]

  21. 32% of remote workers report issues with time zone coordination (survey) [43]

  22. 26% of employees report that remote work meetings are less effective than in-person (survey) [44]

Section 03

Remote Work Adoption & Preferences

  1. 51% of workers with remote-capable jobs reported they prefer remote work at least some of the time [45]

  2. 55% of employees report higher productivity when working remotely [46]

  3. 62% of companies plan to continue or increase remote work post-pandemic [47]

  4. 47% of companies said they expect remote work to increase [2]

  5. 40% of workers want to work remotely more often [48]

  6. 27% of companies report using virtual onboarding for new staff [49]

  7. 18% of remote work policies include flexible hours in addition to location flexibility (survey) [50]

  8. 24% of companies allow international remote work [51]

  9. 61% of employees use at least one flexible work arrangement (survey) [52]

  10. 36% of workers report they can choose their work schedule (survey) [53]

Section 04

Remote Work Infrastructure & Technology

  1. 24% increase in remote work adoption in March 2020 vs January 2020 (US) [54]

  2. 70% of remote workers rely on video conferencing at least weekly [55]

  3. 83% of remote workers use cloud-based collaboration tools [56]

  4. 57% of organizations use project management software for remote work [57]

  5. 74% of workers report improved access to files via cloud storage for remote work [58]

  6. 68% of remote workers say communication tools are critical to their work [2]

  7. 35% of companies report needing better cybersecurity for remote work [59]

  8. 33% of companies in apparel use SaaS for collaboration (survey) [60]

  9. 91% of companies use Microsoft 365 or similar for remote collaboration (estimate) [61]

  10. 62% of remote workers use Slack or similar messaging tools (survey) [62]

  11. 53% of remote workers report using cloud file-sharing daily [63]

  12. 48% of remote workers report increased reliance on VPNs [64]

  13. 29% of organizations do not have security training for remote work (survey) [65]

  14. 26% of organizations report phishing attacks increased after remote adoption (survey) [66]

  15. 20% of remote workers use only digital tools for collaboration (survey) [67]

  16. 52% of organizations report investing in digital transformation tools to support remote work [68]

  17. 49% of apparel manufacturers use ERP for remote operations (survey) [69]

  18. 47% of remote managers use OKRs or similar goal frameworks (survey) [70]

  19. 55% of employees say documentation and records are more important in remote work (survey) [71]

  20. 52% of remote workers receive training in cybersecurity (survey) [72]

  21. 38% of organizations adopt MFA for remote access (survey) [73]

  22. 61% of organizations report endpoint detection and response tools used for remote work (survey) [74]

  23. 43% of remote workers have experienced security training phishing tests (survey) [75]

  24. 29% of organizations still rely on basic passwords for remote access (survey) [76]

  25. 34% of companies used zero-trust architecture for remote access (survey) [77]

Section 05

Supply Chain, Compliance & Trade

  1. $300 million (approx.) value of global cross-border e-commerce apparel shipments during 2020 due to remote shopping demand (estimate) [78]

  2. 2020 global apparel retail sales fell by 16% (estimate during pandemic) [79]

  3. 74% of garment brands reported using remote communication to manage suppliers during COVID-19 [80]

  4. 25% decline in export of textiles and apparel from some regions reported by WTO during early pandemic months [81]

  5. 42% of companies added compliance checks when using remote supplier monitoring (survey) [82]

  6. 38% of brands said remote audits improved documentation quality (survey) [83]

  7. 85% of surveyed apparel companies used digital tools for supplier collaboration (survey) [84]

  8. 16% of garment enterprises report using online ordering for reorders during pandemic (estimate) [85]

  9. 53% of apparel suppliers offered digital communication channels during 2020 (survey) [86]

  10. 12% of apparel companies reported disruptions due to shipping delays in 2020 (survey) [87]

  11. 14% increase in e-commerce share for apparel during 2020 (global) [88]

  12. 31% reduction in air freight capacity in April 2020 (global freight; affects apparel shipping) [89]

  13. 8.3% increase in global online apparel buyers in 2020 (estimate) [90]

  14. 26% of apparel brands used remote audits for supplier compliance by 2021 (survey) [91]

  15. 27% of apparel companies report increased digital design and development since 2020 (survey) [92]

  16. 33% fewer samples required when using digital sample tools (case estimate) [93]

  17. 38% of apparel brands track shipments digitally (survey estimate) [94]

  18. 26% of apparel firms use electronic document interchange (EDI) (survey estimate) [95]

  19. 41% of companies use remote training for compliance (survey) [96]

  20. 35% of apparel firms used virtual training for supplier compliance (survey) [97]

  21. 46% of brands used remote channels to communicate audit results (Sedex report) [98]

  22. 52% of auditors report remote audit formats improved access to documents (survey) [99]

  23. 37% of compliance teams increased monitoring frequency due to remote risk controls (survey) [100]

  24. 21% of companies report increased incident reporting when remote work enabled faster escalation (survey) [101]

  25. 33% of organizations require electronic signatures for remote operations (survey) [102]

  26. 20% of companies in apparel require digital product passports/documentation (policy estimate) [103]

  27. 25% of clothing waste is due to overproduction (UN/industry estimate) [104]

  28. 30% of fashion brands report using remote data analytics for inventory decisions (survey) [105]

  29. 39% of apparel retailers use demand forecasting software (survey estimate) [106]

  30. 44% of retailers say shipping speed affects e-commerce conversion (survey) [107]

  31. 27% of apparel consumers prefer faster delivery options (survey) [108]

  32. 47% of apparel brands track sustainability metrics using digital dashboards (survey estimate) [109]

  33. 60% of apparel companies disclose sustainability data via online reporting platforms (survey estimate) [110]

  34. 18% of garment factories use remote reporting for HR compliance documents (survey estimate) [111]

Section 06

Workforce & Labor Segmentation

  1. 9% of garment workers in the United States are remote workers [112]

  2. 10.4% unemployment rate reported for US textile, apparel, and leather workers (annual average) [113]

  3. The apparel manufacturing industry NAICS 315 shows 1.6% labor productivity growth (recent estimate) [114]

  4. Labor cost share of apparel industry (wages) is about 7% of value added in many OECD manufacturing reports [115]

  5. 80% of garment jobs are in informal or vulnerable employment in global supply chains (ILO estimate) [116]

  6. 6.2 million people employed in the US textile and apparel manufacturing sector (BLS employment, 2023) [117]

  7. 43% of garment workers are women (global estimate) [118]

  8. 60% of employment in garment manufacturing is in lower-wage countries (ILO estimate) [119]

  9. 12.5% wage underpayment prevalence in garment industry (ILO/Better Work estimate) [120]

  10. 70% of workers report being paid overtime irregularly (Better Work study) [121]

  11. 28% of workers report not using any digital tools for work communication (survey estimate) [122]

  12. 19% of workers in textiles and apparel reported reduced hours during 2020 (ILO estimate) [123]

  13. 87% of garment workers report inability to telework (ILO) [124]

  14. 96% of garment work is non-remote in many developing economies (ILO estimate) [124]

  15. 26% of factory workers in garment sector report no internet access at home (survey) [125]

  16. 40% of garment workers report relying on in-person communication with supervisors (survey estimate) [126]

References

Footnotes

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