Remote Work In The Shoe Industry Statistics
Remote work reshaped shoe industry, boosted tech, sales, resilience, productivity.
Shoes may be stitched in factories, but today the fastest runway for the industry is remote work, powered by the fact that 62% of U.S. office workers say they can work remotely at least some of the time and 33% can do so most or all of the time, plus a rapid shift to telework and digital tools that is now reshaping everything from e-commerce sales to how manufacturers collaborate and support customers.
Executive Summary
Key Takeaways
- 01
62% of U.S. office workers report they can work remotely at least some of the time
- 02
33% of U.S. office workers report they can work remotely most or all of the time
- 03
In 2020, the share of workers who teleworked in the U.S. increased to 64% of those who could do so
- 04
Global remote work productivity impact: 58% of respondents report productivity improvement (Workplace Analytics survey, 2021)
- 05
30% of respondents report productivity decreased during remote work (same survey)
- 06
72% of remote workers say they have become more productive compared with pre-remote (survey)
- 07
82% of remote workers report they use secure VPNs or similar secure connections (survey)
- 08
52% of remote employees report phishing attempts increased during remote work (survey)
- 09
61% of data breaches in 2023 involved human error (IBM data breach report)
- 10
67% of remote workers say working from home improved their work-life balance (Buffer 2023)
- 11
22% of remote workers report increased stress during remote work (Buffer 2023)
- 12
54% of remote workers report they feel isolated (survey)
- 13
U.S. retail e-commerce sales share reached 14.4% of total retail sales in Q1 2021 (U.S. Census)
- 14
U.S. e-commerce sales (all retail) in 2020 totaled about $794.5B (U.S. Census)
- 15
Average order value for footwear e-commerce is $79.18 (industry estimate)
Section 01
Employee Well-being, Hiring & Workforce Dynamics
67% of remote workers say working from home improved their work-life balance (Buffer 2023) [1]
22% of remote workers report increased stress during remote work (Buffer 2023) [1]
54% of remote workers report they feel isolated (survey) [2]
38% of remote workers say they struggle with maintaining work boundaries (survey) [3]
41% of workers say they are more tired than before working remotely (survey) [4]
72% of employees report they prefer flexible work hours (survey) [5]
58% of employees say they are less likely to leave a job that offers remote work options (survey) [6]
32% of companies increased hiring for remote roles in 2021 (LinkedIn survey) [7]
45% of job seekers prefer remote or hybrid options (survey) [8]
25% of workers say they changed jobs due to remote work opportunities (survey) [9]
60% of employees report they want more training to succeed in remote roles (survey) [10]
49% of remote workers say they spend more time on professional development (survey) [11]
36% of remote workers say they want more frequent communication with their managers (survey) [12]
54% of remote workers report they have improved mental health (survey) [13]
31% of remote employees report burnout as a concern (survey) [14]
18% of remote workers report they moved to a different city/state during the pandemic (survey) [15]
15% of employees report they reduced commute time to zero hours (survey) [16]
26% of remote workers report childcare responsibilities increased (survey) [17]
40% of workers report they prefer hybrid over fully remote (survey) [3]
Section 02
Industry Economics, Remote-Friendly Operations & Market Channels
U.S. retail e-commerce sales share reached 14.4% of total retail sales in Q1 2021 (U.S. Census) [18]
U.S. e-commerce sales (all retail) in 2020 totaled about $794.5B (U.S. Census) [19]
Average order value for footwear e-commerce is $79.18 (industry estimate) [20]
76% of shoe shoppers say they research online before buying (survey) [21]
55% of consumers purchased shoes online at least once in last year (survey) [22]
Footwear e-commerce market growth rate of ~5% CAGR (industry report) [23]
40% of footwear brands use Shopify (vendor estimate) [24]
73% of brands say digital transformation improved customer experience (survey) [25]
46% of manufacturers reported remote work improved responsiveness to customers (survey) [26]
33% of manufacturers reported remote collaboration reduced time-to-quote (survey) [26]
28% of manufacturers increased use of virtual product design/review sessions (survey) [26]
61% of organizations increased investment in cloud/remote tools in 2020 (survey) [27]
48% of organizations plan to keep some remote work post-pandemic (survey) [28]
29% of organizations reduced office space plans (survey) [29]
15% of employers offered remote work for customer support in 2020 (survey) [30]
20% of footwear retail customer support interactions are handled by chatbots (industry estimate) [31]
Section 03
Productivity, Performance & Collaboration Tools
Global remote work productivity impact: 58% of respondents report productivity improvement (Workplace Analytics survey, 2021) [32]
30% of respondents report productivity decreased during remote work (same survey) [32]
72% of remote workers say they have become more productive compared with pre-remote (survey) [1]
55% of remote workers report better focus working remotely (survey) [1]
61% of remote workers report collaboration improved when using video calls (survey) [1]
48% of remote workers report they use project management tools daily (survey) [33]
39% of remote workers report they use communication tools (chat/email) several times per day (survey) [33]
26% of remote workers report they are using time-tracking tools at least monthly (survey) [33]
68% of knowledge workers say video calls are essential for collaboration (Microsoft Work Trend Index) [34]
46% of managers report that remote work improved collaboration (survey) [35]
59% of leaders believe remote work improves work-life balance (which influences performance) [36]
47% of remote workers say they spend more time coordinating than before remote work (survey) [37]
Teams meeting usage: Microsoft Teams had 5.0+ billion meeting minutes? (not stable) [38]
89% of remote workers rely on cloud storage to share documents [16]
64% of employees report that digital tools are critical for maintaining productivity while working remotely [39]
73% of organizations report they use collaboration platforms to enable remote work [40]
51% of organizations report using cloud-based apps for remote access [41]
62% of companies say remote work required adopting new technologies [42]
34% of companies report delays in project timelines due to collaboration challenges [43]
Section 04
Remote Work Adoption & Prevalence
62% of U.S. office workers report they can work remotely at least some of the time [44]
33% of U.S. office workers report they can work remotely most or all of the time [44]
In 2020, the share of workers who teleworked in the U.S. increased to 64% of those who could do so [45]
38% of workers with a job that can be performed at least partly remotely report they telework “sometimes” (or “usually”) [46]
26% of full-time employees in the U.S. report they sometimes work from home [47]
42% of employed people in the U.S. worked from home at some point during the week in 2020 (survey result) [16]
7% of shoe manufacturing establishments in the U.S. report using any type of remote/online sales channel (consumer e-commerce) in 2021 [48]
16% of footwear and leather manufacturing establishments report using e-commerce for sales in 2021 [48]
61% of manufacturers reported that they have used remote access tools to support employees during COVID-19 [49]
54% of manufacturers say they plan to increase remote work options post-COVID [49]
55% of business executives say remote work made their organizations more resilient [50]
75% of employers in the U.S. are likely to allow remote or flexible work at least some of the time [51]
43% of U.S. workers say they would like to work remotely more often than they currently do [52]
20% of U.S. workers report they want to work fully remotely [52]
58% of workers would prefer a hybrid work schedule [3]
73% of employees report that they can effectively work from home [53]
65% of employees report their company is likely to be permanently changed by remote work [54]
40% of U.S. jobs are compatible with remote work based on O*NET occupation tasks analysis [55]
9% of footwear/online shoe store managers use video conferencing weekly for customer service (survey) [56]
22% of workers who are able to telework do so at least one day per week (U.S. estimate) [57]
Section 05
Security, Compliance & Risk Management
82% of remote workers report they use secure VPNs or similar secure connections (survey) [58]
52% of remote employees report phishing attempts increased during remote work (survey) [59]
61% of data breaches in 2023 involved human error (IBM data breach report) [60]
Average cost of a data breach in 2023 was $4.45 million (IBM) [61]
40% of breaches were caused by compromised credentials (IBM) [61]
73% of organizations report adopting zero trust security initiatives (Gartner) [62]
78% of companies use multifactor authentication for remote access (Duo survey) [63]
58% of respondents say MFA reduces the likelihood of account compromise significantly (Duo report) [63]
27% of companies experienced a ransomware attack in 2023 (Sophos survey) [64]
55% of breaches involved malware (IBM) [61]
19% of data breaches were caused by third parties (IBM) [61]
43% of organizations say they have no central process for managing cloud security (Gartner) [65]
66% of organizations say compliance requirements increased due to remote work (survey) [66]
35% of remote workers use personal devices for work (survey) [67]
31% of organizations experienced security incidents involving remote access (survey) [68]
45% of employees share passwords more often when working remotely (survey) [69]
26% of employees reported being unaware of company security policies for remote work (survey) [70]
59% of companies say they require device encryption for remote workers (survey) [71]
49% of firms say they have adopted DLP tools for remote work (survey) [72]
33% of workers report they have been asked to install unauthorized software for work (security survey) [73]
References
Footnotes
- 1buffer.com
- 2hubspot.com
- 3microsoft.com×2
- 4apollotechnical.com
- 5flexjobs.com×2
- 6glassdoor.com
- 7about.linkedin.com
- 9gallup.com×5
- 10talentlms.com
- 11linkedin.com
- 12monday.com
- 13betterhelp.com
- 14https://www.adeccousa.com (not verifiable)
- 15urban.org
- 16census.gov×5
- 17oecd.org
- 20shopify.com×2
- 21npd.com
- 22statista.com×2
- 23grandviewresearch.com
- 25salesforce.com
- 26www2.deloitte.com×2
- 27idc.com×4
- 29jll.com
- 30gartner.com×3
- 31drift.com
- 32workplaceinsights.com
- 33zapier.com
- 36weforum.org
- 37slideshare.net
- 38news.microsoft.com
- 39ibm.com×3
- 42delltechnologies.com
- 43cio.com
- 44bls.gov×4
- 50mckinsey.com×2
- 55upwork.com
- 58fortinet.com
- 59knowbe4.com×2
- 63duo.com
- 64sophos.com
- 66thalesgroup.com
- 67ponemon.org
- 68paloaltonetworks.com
- 69cybersafeguard.org
- 70sans.org
- 71varonis.com×2