Social Media In The Apparel Industry Statistics
Social media drives apparel discovery, decisions, deals, UGC, influencers, and monthly purchases.
Social media isn’t just a place to scroll for apparel shoppers anymore, it is the fastest path to discovery, decision-making, and even purchases, with 72% using social platforms to find products and 44% saying they have already bought something after seeing it there.
Executive Summary
Key Takeaways
- 01
72% of consumers use social media to discover products
- 02
80% of social shoppers say social media influences what they buy
- 03
54% of social browsers use social media to research products before buying
- 04
4.7 billion people use social media worldwide
- 05
Instagram reached 2 billion monthly active users
- 06
TikTok has 1.56 billion monthly active users as of 2023
- 07
Clothing and apparel brands are among the most advertised categories on Facebook
- 08
Instagram ads reach 1.478 billion accounts monthly
- 09
TikTok has 1.56 billion active users, supporting ad reach
- 10
Instagram Stories have a higher completion rate than feed posts, with ~85% completion (benchmark)
- 11
TikTok videos are watched to completion more often than typical short videos (study)
- 12
On Instagram, posts with video see higher engagement than photos (benchmark)
- 13
In 2024, US social commerce sales are projected to reach $55.6B
- 14
US consumers spent $40B on social commerce in 2023
- 15
Social commerce accounted for 6.9% of total ecommerce in the US in 2023
Section 01
Consumer Behavior
72% of consumers use social media to discover products [1]
80% of social shoppers say social media influences what they buy [2]
54% of social browsers use social media to research products before buying [3]
71% of people use social media to help them decide what to buy [4]
44% of social media users say they’ve bought an item after seeing it on social media [5]
40% of Instagram users say they discover new products on Instagram [6]
60% of consumers say they are more likely to buy from a brand if it has social media content relevant to them [7]
34% of users follow brands for deals or promotions [8]
26% of Instagram users said they follow fashion brands on Instagram [9]
32% of social media users use it to find discounts [10]
48% of consumers say they have purchased from an online retailer because of social media [11]
45% of consumers say social media ads help them find products [12]
58% of consumers say they’re more likely to purchase after seeing a brand’s posts [13]
63% of shoppers want more information about products on social media [14]
33% of consumers use social networks to find out about new products [15]
38% of consumers have purchased a product after watching a video on a social network [16]
73% of marketers believe consumer-generated content (UGC) is effective [17]
76% of people who search for a brand on social media say it affects their purchase decisions [18]
49% of consumers say they’ve used social media to research before buying [19]
62% of adults say social media is a good way for businesses to reach them [15]
53% of shoppers want to see reviews from customers in social media posts [20]
57% of consumers say they prefer brands to respond on social media [21]
64% of Instagram users use the platform to follow products and services [22]
41% of shoppers said they have purchased products they discovered via influencer posts [23]
39% of consumers say they often rely on influencer recommendations [24]
48% of Instagram users said they use it to search for brands [25]
68% of people say content on social media makes them feel more connected to brands [26]
36% of consumers say they follow fashion and apparel brands on Instagram [27]
29% of consumers said they purchased clothing through social media [28]
51% of marketers say social media helps their brand visibility [29]
70% of consumers buy at least once per month after seeing content on social media [30]
43% of consumers said social media posts make them want to try a product [31]
35% of respondents use social media to get customer support [32]
25% of consumers said they used social media to purchase apparel [33]
62% of social media users say they’re more likely to purchase from brands they follow [34]
69% of consumers say they would recommend a brand based on their experience with it on social media [26]
57% of marketers say they use social media to acquire customers [35]
56% of social media users say they have watched a product-related video to make a purchase decision [36]
41% of consumers say they feel more connected to brands when they respond to them on social media [37]
55% of consumers want brands to post more product-focused content on social media [38]
47% of online shoppers say they use social media to research fashion before buying [39]
33% of apparel shoppers said social media ads influence their buying decisions [40]
74% of consumers feel more positive about a brand when they see it actively posting on social media [41]
Section 02
Content Formats & Engagement
Instagram Stories have a higher completion rate than feed posts, with ~85% completion (benchmark) [42]
TikTok videos are watched to completion more often than typical short videos (study) [43]
On Instagram, posts with video see higher engagement than photos (benchmark) [44]
Hashtag usage: Instagram posts average about 8 hashtags [45]
Instagram Reels are viewed by 2 billion people monthly [46]
TikTok has daily engagement with 1.1 billion average daily time spent globally [47]
The average engagement rate for fashion hashtags on Instagram is 2.1% (study) [48]
UGC posts have 4x higher engagement than brand-created content (benchmark) [49]
Consumers prefer seeing UGC 2x more than brand content [50]
64% of consumers say they’re more likely to buy when brands provide content that entertains, educates, or inspires [51]
55% of people say they learn about products through short-form videos [16]
54% of social media users say they want to see more authentic content [52]
72% of marketers say they use short-form video [53]
62% of marketers say Instagram is their most important social channel for video [54]
60% of marketers use carousel posts on Instagram [55]
83% of people watch video without sound (study) [56]
Subtitles can improve watch time by 12% for videos (benchmark) [57]
45% of Instagram users say they’d like brands to use more “how-to” content [58]
38% of people engage with social media content via comments rather than likes (benchmark) [59]
25% of engagements happen via shares (benchmark) [60]
Average time to respond to social media inquiries is 10 hours (benchmark) [61]
45% of consumers expect a brand to respond to messages within an hour (study) [62]
69% of consumers prefer to message a brand on social media rather than call (study) [63]
37% of brands use live streaming to connect with customers [64]
48% of marketers say live video performs best for engagement [65]
65% of users visit a brand’s profile after seeing them on ads [66]
Section 03
Industry-Specific Retail Trends
In 2024, US social commerce sales are projected to reach $55.6B [67]
US consumers spent $40B on social commerce in 2023 [68]
Social commerce accounted for 6.9% of total ecommerce in the US in 2023 [69]
In the US, social commerce sales are projected to reach $76B by 2025 [70]
Instagram users bought products via social commerce features in 2023 at $25B (estimate) [71]
Pinterest “buyable pins” contributed to social commerce sales growth [72]
Facebook Groups have over 2.1B monthly active users worldwide (Meta) [73]
The average apparel shopper engages with influencer content at least once per month (survey) [74]
Fashion/beauty are top categories driving social commerce adoption (industry report) [75]
Over 70% of social shoppers in fashion say they buy after seeing products on social [76]
Apparel brands that use social media marketing increase revenue by 20% on average (study) [77]
25% of consumers have purchased clothing after seeing it on social media (survey) [78]
36% of fashion shoppers use Instagram to shop (survey) [79]
US ecommerce apparel social share of product discovery is 34% (report) [80]
48% of millennials have purchased apparel due to social media [81]
53% of Gen Z have purchased apparel after seeing it on TikTok [82]
39% of US consumers have bought clothing via Facebook [83]
41% of US consumers say Instagram ads influenced their clothing purchase [84]
30% of fashion retailers say social media drives online sales (survey) [85]
58% of apparel companies use social media advertising (survey) [86]
64% of apparel marketers say social media is important for building brand awareness [87]
47% of apparel brands use influencer marketing [88]
72% of luxury apparel brands post video at least weekly [89]
30% of apparel sales are influenced by social interactions (estimate) [90]
46% of apparel marketers say they measure ROI from social media [91]
38% of apparel marketers use UGC for advertising (survey) [92]
2.1B monthly active users for Facebook Groups (Meta) [73]
US social media ad spend projected to reach $56B in 2024 [93]
TikTok ad revenue projected to exceed $17B in 2024 (industry) [94]
Instagram ad spend projected to reach $24B in 2024 (industry) [95]
Meta’s revenue in 2023 was $134.9B (company report) [96]
TikTok’s parent ByteDance estimated revenue $80B in 2023 (industry report) [97]
Pinterest’s advertising revenue for 2023 was $1.2B (annual report) [98]
Etsy sellers can use offsite ads to increase conversion (platform stats) [99]
Shopify merchants use social media channels for 46% of referral traffic (report) [100]
Depop users engage with social fashion content heavily (platform stat) [101]
Section 04
Marketing Performance & Ads
Clothing and apparel brands are among the most advertised categories on Facebook [102]
Instagram ads reach 1.478 billion accounts monthly [103]
TikTok has 1.56 billion active users, supporting ad reach [104]
Meta reported 3.7B daily active people on at least one of its apps (Facebook/Instagram/WhatsApp) [105]
Average engagement rate on Instagram for fashion brands is around 1.9% [106]
Average engagement rate on TikTok across industries is 5.2% [107]
Average CTR for Facebook ads is about 0.9% [108]
Average click-through rate for Instagram ads is about 1.08% [108]
Average conversion rate for retail ecommerce ads is 1.2% [109]
98% of marketers use social media for marketing [110]
81% of brands use social media to market their products [111]
Social media ads account for a large share of digital ad spending in retail [112]
The average CPM for Facebook ads in the retail industry is $7.19 [113]
The average CPM for Instagram ads in the US is $8.67 [108]
The average CPA for fashion retail ecommerce campaigns is $45 [114]
67% of marketers say social media has generated leads [29]
55% of marketers use social media to drive website traffic [29]
60% of marketers say they get customers through social media [115]
42% of marketers say social media is used to support product launches [116]
73% of US marketers say video content performs better on social media than other content types [117]
Retailers use UGC to increase conversion rates, with studies showing up to 2x lift [118]
Shoppers exposed to 3–5 influencer posts are more likely to buy (study) [24]
Influencer marketing generates $5.78 in revenue per $1 spent (benchmark) [119]
39% of consumers said they discovered brands through influencer content [120]
78% of marketers plan to increase influencer marketing spend [121]
51% of consumers want to see more video content from brands [16]
70% of people say they want to learn about products via video [16]
81% of SMBs use social media for marketing [122]
64% of marketers say social media is an important channel for customer acquisition [123]
46% of all internet users use social media for entertainment [124]
33% of marketers say social media is their most important marketing channel [125]
Section 05
Platform & Reach
4.7 billion people use social media worldwide [124]
Instagram reached 2 billion monthly active users [126]
TikTok has 1.56 billion monthly active users as of 2023 [127]
Facebook has 3.07 billion monthly active users (as of 2024) [124]
YouTube has 2.5 billion logged-in users [128]
Pinterest has 465 million monthly active users [129]
Snapchat has 422 million monthly active users [130]
WhatsApp has 2 billion monthly active users [131]
62.3% of the world’s population uses social media (active social media users) [124]
There are 5.04 billion unique mobile connections worldwide [124]
Global average time spent on social media is 2 hours 23 minutes per day [124]
US adults spend 2.2 hours per day on social media on average [132]
TikTok is used by 68% of US adults aged 18–24 [133]
Instagram is used by 71% of US adults aged 18–29 [133]
Pinterest is used by 38% of US adults aged 18–29 [133]
Snapchat is used by 60% of US adults aged 18–29 [133]
62% of Instagram users are female [103]
53% of TikTok users are female [104]
74% of Pinterest users are female [134]
Instagram is accessed by 35% of US adults who use social media [133]
TikTok is accessed by 27% of US adults who use social media [133]
Pinterest is accessed by 20% of US adults who use social media [133]
Facebook is accessed by 62% of US adults who use social media [133]
YouTube is accessed by 83% of US adults who use social media [133]
Social network usage is highest among 18–29-year-olds at 86% [133]
83% of 18–29-year-olds use TikTok at least occasionally [133]
76% of 18–29-year-olds use Instagram [133]
59% of 18–29-year-olds use Snapchat [133]
31% of 18–29-year-olds use Pinterest [133]
References
Footnotes
- 1facebook.com×2
- 2businesswire.com
- 3sproutsocial.com×8
- 4superoffice.com
- 5statista.com×24
- 7cognizant.com
- 10oberlo.com×3
- 11forbes.com
- 12adweek.com
- 13tidio.com
- 15pewresearch.org×2
- 16wyzowl.com
- 17business2community.com×2
- 18brightlocal.com
- 19nbcnews.com
- 20retaildive.com
- 21salesforce.com×2
- 23ig.com
- 24businessinsider.com
- 26hubspot.com×2
- 29socialmediaexaminer.com×5
- 30emarsys.com
- 32thinkwithgoogle.com×2
- 34campaignlive.co.uk
- 36renderforest.com
- 38meistertask.com
- 41digitalinformationworld.com
- 42socialmediatoday.com
- 43socialinsider.io×3
- 45later.com×2
- 46instagram.com
- 47tiktok.com×2
- 48influencermarketinghub.com×2
- 49snap.com
- 50olapic.com
- 51eventbrite.com
- 52edelman.com
- 53blog.hubspot.com
- 56buffer.com
- 57rev.com
- 62twilio.com
- 63gartner.com
- 66linkedin.com
- 67insiderintelligence.com×8
- 72pinterestinc.com
- 73about.meta.com
- 74modernretail.co
- 75globenewswire.com
- 77business.com
- 80emarketer.com×3
- 81averages.com
- 90shopify.com×3
- 96investor.fb.com
- 97businessofapps.com×4
- 98investors.pinterest.com
- 99etsy.com
- 101investors.depop.com
- 103omnicoreagency.com×3
- 105meta.com
- 106blog.buffer.com
- 108wordstream.com×3
- 109campaignmonitor.com
- 110blog.hootsuite.com
- 115hootsuite.com
- 118kausal.com
- 122fitsmallbusiness.com
- 123cleverism.com
- 124datareportal.com
- 131whatsapp.com