Social Media In The Clothing Industry Statistics
Social media drives clothing purchases, trust, and engagement through influencers, UGC, videos.
If your clothing brand isn’t showing up on social media yet, you’re probably missing out on the fact that 72% of social media users use it to find brands or products they want to buy, and the numbers only get more compelling from there.
Executive Summary
Key Takeaways
- 01
72% of social media users say they have used social media to find brands or products to buy
- 02
78% of consumers use social media to research products
- 03
54% of social tire users say they follow brands on social media for deals and promotions
- 04
54% of fashion brands use Instagram as a primary channel
- 05
61% of marketers use Instagram for social media marketing
- 06
68% of marketers use Facebook for social media marketing
- 07
38% of fashion brands report using UGC to market clothing
- 08
84% of marketers say they believe UGC is effective for marketing
- 09
79% of people say UGC highly impacts their purchasing decisions
- 10
64% of marketers use paid social to reach customers
- 11
97% of marketers use social media marketing
- 12
60% of marketers say they measure ROI on social media
Section 01
Advertising & ROI
64% of marketers use paid social to reach customers [1]
97% of marketers use social media marketing [2]
60% of marketers say they measure ROI on social media [3]
36% of marketers say social media generates leads [4]
61% of marketers say their social media marketing has increased their brand awareness [5]
42% of marketers say social media increases website traffic [5]
25% of marketers say social media generates sales [5]
28% of marketers say social media marketing improves customer conversion [3]
49% of marketers say video content has improved their conversion rate [6]
39% of marketers say they use social media advertising for lead generation [7]
38% of marketers say their paid social ads have generated ROI [8]
21% of marketers say influencer marketing has a measurable ROI [9]
67% of marketers say influencer marketing delivers higher engagement rates than other channels [10]
22% of marketers say influencer marketing is their top priority for marketing spend [9]
500% average ROI from influencer marketing (claim) [11]
58% of consumers say they would follow a fashion brand more if it uses influencer marketing [12]
35% of marketers say they track conversion from social ads [13]
17% of marketers say they use UTM tracking for social performance [14]
31% of marketers say they use pixel tracking [15]
29% of marketers say they use attribution models to measure ROI [16]
47% of social media users say they have purchased after seeing a product in a shoppable post [17]
4.6% average click-through rate for Instagram ads (global average) [18]
1.11% average Facebook ads CTR (benchmark) [19]
0.72% average TikTok ads CTR (benchmark) [20]
1.84% average LinkedIn ads CTR (benchmark) [21]
1.6% average YouTube ads CTR (benchmark) [22]
2.1% average Pinterest ads CTR (benchmark) [23]
3.5% average Instagram ads conversion rate (benchmark) [24]
0.98% average conversion rate for Facebook ads (benchmark) [19]
1.4% average conversion rate for TikTok ads (benchmark) [20]
28% of brands say influencer partnerships provide the highest ROI [25]
56% of marketers say social media has helped them reduce marketing costs [26]
70% of marketers say paid social campaigns are effective for generating leads [3]
34% of marketers say retargeting campaigns on social platforms improve ROI [27]
46% of marketers say they use social media ads for lead gen [7]
41% of marketers use lookalike audiences for paid social [28]
60% of marketers say they retarget website visitors on social [29]
30% of marketers say they spend more on social ads during holiday seasons [30]
27% of retail marketers say they rely on social data for targeting [31]
38% of retailers say social media is essential to their e-commerce strategy [32]
18% of US marketers say they don’t measure social media ROI [33]
62% of marketers say they track engagement metrics [34]
44% of marketers track clicks and traffic from social [34]
25% of marketers track conversions from social [34]
34% of marketers use third-party tools to measure social media performance [35]
73% of marketers say their top priority is measuring social performance [34]
36% of marketers say social media is a key channel for acquiring new customers [36]
45% of marketers say social media has improved customer retention [37]
39% of marketers say social media contributes to increased customer lifetime value [38]
54% of marketers say their organic social posts drive leads [26]
48% of brands report that social media is a strong driver of e-commerce conversions [17]
2.4x ROAS for Instagram shopping ads (claim) [39]
3.2x ROAS for Pinterest shopping ads (claim) [40]
1.8x ROAS for TikTok Spark Ads (claim) [41]
2.1% average ad conversion rate on Instagram for retail (benchmark) [42]
1.3% average ad conversion rate on Facebook for retail (benchmark) [43]
0.9% average ad conversion rate on TikTok for retail (benchmark) [44]
47% of consumers say they have purchased an item after seeing it in a TikTok ad [45]
60% of people say paid influencer content influences what they buy [46]
33% of marketers say influencer marketing campaigns increase web traffic [10]
36% of marketers say influencer campaigns increase sales revenue [10]
29% of marketers say influencer marketing helps with brand awareness [10]
25% of marketers say influencer marketing helps drive conversions [10]
52% of marketers say influencer marketing is more cost-effective than other forms of marketing [47]
41% of marketers say social media ads allow them to target customers more precisely [48]
38% of retailers use social media for retargeting [49]
31% of retailers use social commerce features [50]
28% of retailers run social ads on Instagram [51]
Section 02
Consumer Behavior
72% of social media users say they have used social media to find brands or products to buy [52]
78% of consumers use social media to research products [53]
54% of social tire users say they follow brands on social media for deals and promotions [54]
40% of consumers say they have purchased something because they saw it in a social media ad [55]
55% of people say social media influences their decision on what to buy [56]
37% of people say they have used social media to make purchase decisions [57]
65% of consumers say they feel more connected to brands that they follow on social media [58]
61% of consumers feel brands are more trustworthy when they respond to comments on social media [59]
48% of shoppers say they depend on social media influencer recommendations to make purchase decisions [9]
70% of teens say they use social media for inspiration [60]
67% of consumers are more likely to buy from a brand after seeing it on social media [61]
33% of consumers say they have purchased a product after seeing it on Instagram [62]
25% of online shoppers say they bought something because of Pinterest [63]
41% of consumers use Instagram to discover new products [64]
49% of consumers say they want brands to post product information on social platforms [8]
39% of consumers say they have changed their mind after seeing user-generated content [65]
58% of consumers say they feel confident buying when they see product reviews on social media [66]
62% of marketers say their social media marketing efforts have increased traffic to their websites [5]
74% of social media marketers say social media increases their brand awareness [67]
36% of shoppers say they use social networks for shopping during holidays [68]
46% of consumers say they have looked up a brand online before buying [69]
52% of consumers expect brands to respond to customer service questions on social within an hour [70]
53% of consumers say they will follow a brand because it has shared content they like [71]
80% of customers say they would choose brands that provide personalized experiences [72]
59% of marketers plan to increase spending on influencer marketing [10]
29% of social media users have used a social platform to search for shopping deals [73]
48% of consumers say they have shared a product post from a brand [74]
56% of Instagram users say they have used the platform to research products [75]
31% of consumers have bought items directly from social media [76]
71% of women say they use social media when shopping [58]
76% of Gen Z consumers say social media influences what they buy [77]
34% of US consumers said they used social platforms to buy clothing online [78]
45% of consumers buy based on recommendations from influencers [79]
63% of consumers are more likely to buy from brands with interactive content [3]
74% of marketers say they have acquired customers via social media [13]
44% of shoppers say they use Instagram to find fashion styles [80]
57% of social media users say they use it to follow their favorite brands [81]
36% of consumers say social media is the best way to reach them as customers [82]
38% of consumers have purchased after seeing a TikTok video [83]
59% of shoppers say they use TikTok to get inspiration for shopping [84]
22% of Pinterest users say they have bought a product directly after seeing it on Pinterest [85]
42% of social shoppers report using Instagram for clothing and accessories shopping [86]
60% of consumers say they trust reviews more than brand descriptions on social [87]
41% of consumers say they are more likely to buy after seeing brands they follow announce promotions [88]
67% of respondents in a survey said social media influences brand perceptions [89]
72% of customers who follow brands on social feel more engaged with brands [90]
39% of consumers say they want more video content from fashion brands on social [91]
31% of social media users say they have been influenced by influencer recommendations to buy clothes [47]
46% of consumers say they purchase from brands because of how they interact with them on social [92]
53% of consumers say they follow brands to get fashion inspiration [93]
44% of social media users say they discover new fashion brands on TikTok [94]
27% of online shoppers say they bought clothes via social commerce channels [95]
58% of consumers are more likely to pay attention to ads on social platforms [96]
48% of consumers say they have purchased from a fashion brand after seeing it on YouTube [97]
62% of consumers say they use Instagram Stories to decide what to buy [98]
41% of US social media users say they use social media when making purchasing decisions for apparel [99]
36% of consumers say UGC has led them to purchase [100]
55% of fashion shoppers follow at least one influencer on social [101]
49% of consumers say influencer content affects their buying decisions [102]
29% of people say they have used social media to buy clothing during live streams [103]
80% of shoppers say they’ve bought something because of a brand’s social media post [104]
73% of marketers say their social media content has influenced sales [26]
56% of people who use social media report that they discover products there [105]
42% of shoppers say they save posts to refer back when ready to buy clothing [106]
35% of respondents said they would pay more for products from brands that maintain an active social media presence [107]
69% of consumers say they trust recommendations from people they know more than brands [108]
48% of shoppers say they are more likely to buy from brands with a large social media following [109]
53% of consumers say they discover new products in social feeds [110]
46% of consumers say they have visited a retailer’s website after seeing them on social [111]
38% of social media users are likely to buy from brands whose posts are shared by friends [112]
32% of consumers say they use Pinterest to plan purchases [113]
40% of consumers say they want to see more behind-the-scenes content from fashion brands on social [114]
57% of marketers say social media increases brand exposure [67]
71% of consumers say they are more likely to buy if a brand responds on social media [3]
45% of consumers said they used social media to help decide what size clothing to buy [115]
66% of Gen Z discover brands on TikTok [116]
38% of Gen Z say social media helps them find affordable fashion [117]
Section 03
Content & UGC
38% of fashion brands report using UGC to market clothing [118]
84% of marketers say they believe UGC is effective for marketing [119]
79% of people say UGC highly impacts their purchasing decisions [119]
35% of consumers say they have turned down a brand because of negative UGC [119]
86% of marketers leverage social media for visual content [120]
89% of marketers use visuals in social media [121]
53% of marketers say that video is the most important content type for social media [6]
82% of consumers engage more with video than other content [6]
73% of marketers say video content has increased user understanding of their product [6]
93% of marketers use customer testimonials or reviews in some form [122]
40% of consumers say they look for product reviews on social media before purchasing [123]
70% of marketers say UGC should be part of their marketing strategy [124]
61% of marketers have used UGC content in the last 12 months [125]
64% of consumers trust brands more after seeing UGC [126]
50% of consumers want more UGC from brands they like [126]
47% of consumers say UGC influences their decisions more than brand-created content [127]
55% of social media users say they prefer short-form videos [128]
64% of consumers say they watch product videos before purchasing [6]
72% of consumers say they share social media content from brands with their friends [129]
38% of marketers say their top performing content is short-form video [130]
25% of brands in fashion use carousel posts most often [131]
58% of brands in retail use Instagram carousels [132]
48% of Instagram posts are carousels [133]
1 in 3 Instagram Stories are from businesses [134]
62% of marketers use Stories for promotions [135]
41% of fashion brands use Stories daily [136]
57% of social media users say that creator content feels more authentic [137]
44% of consumers say they trust recommendations from influencers [138]
60% of marketers say user-generated images have a positive impact on conversion [139]
29% of marketers cite content quality as a key factor in social performance [140]
67% of marketers say they measure engagement rate [141]
22% of marketers say they use social media analytics dashboards [142]
80% of social posts on Instagram are made for engagement [143]
54% of consumers say they follow brands for visual inspiration [144]
45% of people say they rely on fashion photos in social media to decide [145]
68% of fashion buyers say photos/video are important when buying apparel [146]
52% of consumers say they would shop online more if brands used more UGC [147]
37% of consumers say they want to see more outfit ideas on social media [148]
35% of consumers say they use TikTok for styling tips [149]
59% of consumers say seeing someone else try the product on influences their purchase decision [150]
41% of consumers say they prefer posts that show how items fit on real bodies [151]
46% of consumers find hashtags useful for discovering fashion content [152]
31% of brands use branded hashtags in posts to boost visibility [153]
48% of consumers say they save posts (e.g., Instagram saves) to revisit later for purchase [154]
33% of social media users are more likely to shop after watching a brand video [155]
74% of brands use UGC content in some form [156]
69% of consumers say they want more personalized content from brands on social [8]
45% of marketers say influencer content performs better than brand-produced content [47]
56% of marketers say they use social media to distribute product catalogs [157]
60% of consumers say they want to see authentic content when deciding what to buy [158]
27% of UGC creators are fashion-related [159]
49% of shoppers say they are influenced by styling posts (lookbooks) shared on social [160]
52% of fashion consumers watch haul videos before purchase [161]
38% of consumers said they discover brands through live shopping on social [162]
41% of marketers plan to increase UGC spending in the next year [163]
55% of consumers say they are influenced by “before and after” transformations in social content [139]
33% of consumers say they trust creator reviews more than brand ads [164]
45% of shoppers say they prefer seeing clothing on models with similar body types [165]
58% of people say live streams create urgency to buy [166]
Section 04
Platform Usage
54% of fashion brands use Instagram as a primary channel [167]
61% of marketers use Instagram for social media marketing [168]
68% of marketers use Facebook for social media marketing [168]
53% of marketers use TikTok for social media marketing [168]
46% of marketers use YouTube for social media marketing [168]
39% of marketers use X/Twitter for social media marketing [168]
28% of marketers use Pinterest for social media marketing [168]
34% of marketers use Snapchat for social media marketing [168]
24% of marketers use LinkedIn for social media marketing [168]
30% of fashion retailers say Instagram is their top social channel [169]
33% of fashion brands say TikTok is important for customer acquisition [170]
43% of fashion marketers use Instagram Reels [171]
76% of Instagram users use Reels weekly [172]
500 million people use Instagram Stories daily [173]
2 billion logged-in users visit YouTube monthly [174]
1 billion people use Facebook Groups monthly [175]
60% of marketers use video in social media posts [13]
82% of marketers use video for social media marketing [176]
50% of consumers say Instagram is their favorite social media platform [177]
61% of consumers use TikTok to research products [178]
36% of consumers use Pinterest to discover products [179]
45% of shoppers use Instagram to find brands [180]
28% of consumers use Facebook to research products [181]
23% of consumers use X to discover brands/products [182]
41% of US consumers use Instagram for fashion discovery [145]
22% of consumers use Snapchat to discover fashion brands [183]
31% of consumers use YouTube for fashion inspiration [184]
33% of marketers say Instagram is most effective for reaching new audiences in 2024 [185]
40% of marketers say TikTok is effective for reaching Gen Z [186]
35% of marketers use LinkedIn for B2B apparel brand partnerships [187]
26% of marketers use Pinterest for shopping intent [188]
49% of brands post on social at least once per day [189]
24% of brands post to social 2-3 times per day [189]
35% of brands post to social weekly [189]
60% of consumers engage with short-form video content on social weekly [190]
45% of users watch fashion-related videos on social weekly [191]
72% of fashion consumers use Instagram as part of their shopping journey [170]
59% of Pinterest users are more likely to shop after saving Pins [192]
47% of marketers say Facebook is effective for retargeting [27]
42% of marketers use Instagram Stories for product launches [136]
37% of marketers use live streaming on social [193]
33% of marketers use social listening [194]
29% of marketers use shoppable posts on social [195]
44% of social media users use Instagram daily [196]
27% of social media users use TikTok daily [197]
20% of social media users use Pinterest weekly [198]
26% of social media users use YouTube daily [199]
23% of social media users use X daily [200]
32% of fashion marketers use influencer content as ads [201]
46% of marketers use Instagram for brand awareness campaigns [202]
36% of marketers use TikTok for brand awareness campaigns [203]
51% of marketers use Facebook for brand awareness campaigns [204]
38% of marketers use YouTube for brand awareness campaigns [205]
45% of brands in retail use social media for customer support [206]
37% of brands in retail use live chat via social platforms [207]
48% of fashion brands use Instagram ads [208]
41% of fashion brands use TikTok ads [209]
55% of fashion retailers use paid social campaigns [210]
References
Footnotes
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