Social Media In The Luxury Fashion Industry Statistics
Luxury fashion uses social media to boost awareness, discovery, and sales.
Luxury fashion is no longer just seen on runways, because with 82% of luxury brand executives saying social media is important and 70% of luxury consumers using it to discover luxury labels, the platforms are now driving everything from product awareness to purchase decisions.
Executive Summary
Key Takeaways
- 01
82% of luxury brand executives say social media is important to their business
- 02
70% of luxury consumers use social media to discover luxury brands
- 03
54% of luxury consumers say social media influences which luxury brands they consider
- 04
In 2023, Instagram had 2 billion monthly active users (global)
- 05
In 2023, TikTok had 1 billion monthly active users (global)
- 06
As of April 2024, TikTok had 1.5 billion monthly active users
- 07
In 2022, influencer marketing spend in the US reached $5.37 billion
- 08
63% of marketers plan to increase their influencer marketing budgets in 2024
- 09
60% of marketers say influencer marketing works at least somewhat well
- 10
In 2023, the average cost per click (CPC) for Instagram ads was about $0.70
- 11
In 2023, the average click-through rate (CTR) for Instagram ads was about 1.20%
- 12
In 2023, the average cost per thousand impressions (CPM) for Instagram ads was about $6.60
- 13
There were 3.5 million posts per day using #Fashion on Instagram (2023 estimate)
- 14
Instagram Reels average engagement rate is higher than feed posts (global average 1.84% vs 1.42%)
- 15
Average engagement rate for Instagram feed posts is 1.42% (global)
Section 01
Content Strategy, Engagement & Campaign Performance
There were 3.5 million posts per day using #Fashion on Instagram (2023 estimate) [1]
Instagram Reels average engagement rate is higher than feed posts (global average 1.84% vs 1.42%) [2]
Average engagement rate for Instagram feed posts is 1.42% (global) [3]
Average engagement rate for Instagram Stories is 0.88% (global) [4]
Average engagement rate for Instagram carousels is 1.55% (global) [5]
TikTok average engagement rate is 5.6% (global median) [6]
TikTok videos under 15 seconds have higher average watch time (55%) [7]
TikTok videos 15-30 seconds have 41% average watch time [7]
TikTok videos 30-60 seconds have 28% average watch time [7]
Best time to post on Instagram for engagement: 11am-2pm (industry benchmark) [8]
Best time to post on TikTok for engagement: 6pm-10pm (industry benchmark) [9]
On Instagram, posts with hashtags (5-10) average more engagement than posts with fewer hashtags [10]
Instagram algorithm favors recency; posts that are engaged within the first hour perform better (study: +12% reach) [11]
TikTok engagement declines after the first 24 hours (benchmark: -35% engagement) [12]
73% of marketers say content planning is important [13]
55% of marketers repurpose content to increase efficiency [14]
41% of marketers use social media calendars [15]
28% of luxury brands post daily on Instagram [16]
42% of luxury brands post 3-4 times per week on Instagram [17]
30% of luxury brands post weekly or less on Instagram [18]
23% of luxury brands post daily on TikTok [19]
48% of luxury brands post 3-4 times per week on TikTok [20]
29% of luxury brands post weekly or less on TikTok [21]
61% of luxury brands use professional photography in feed posts [22]
46% of luxury brands use UGC-style edits [23]
70% of luxury brands include behind-the-scenes content at least monthly [24]
38% of luxury brands run seasonal campaign hashtags [25]
26% of luxury brands use “drop” announcements on social [26]
33% of luxury brands livestream during fashion weeks on social [27]
22% of luxury brands use AR filters for campaigns [28]
19% of luxury brands use shoppable stickers/links in Stories [29]
16% of luxury brands run giveaways on social [30]
27% of luxury brands run influencer takeovers [31]
34% of luxury brands use carousel posts for lookbooks [32]
40% of luxury brands use video tutorials (styling) content [33]
32% of luxury brands post customer testimonial clips on social [34]
25% of luxury brands highlight sustainability via social content [35]
18% of luxury brands address labor/ethics topics on social [36]
48% of luxury consumers prefer sustainability-related content from brands on social [37]
37% of luxury brands use FAQ/education posts [38]
29% of luxury brands use polls/interactive posts [39]
45% of luxury brands respond to comments within 24 hours on average [40]
26% of luxury brands respond to DMs within 1 hour [41]
32% of luxury brands use chatbots on Instagram/Facebook Messenger [42]
55% of consumers expect brands to respond in real-time on social [43]
46% of marketers say interactive content generates better engagement [44]
33% of luxury brands use meme/relatable formats [45]
21% of luxury brands use “fashion history” educational reels [46]
28% of luxury brands use first-person storytelling posts [47]
30% of luxury brands use “creator partnership” content series [48]
24% of luxury brands use carousel posts with pricing/promotions [49]
17% of luxury brands use “before/after” styling transformations on social [50]
20% of luxury brands use user reviews in Stories [51]
22% of luxury brands post at least one live video per month [52]
39% of luxury brands post campaign teasers 1-2 weeks before launch [53]
26% of luxury brands post a “post-launch” recap within 7 days [54]
31% of luxury brands publish customer styling guides quarterly on social [55]
23% of luxury brands run #OutfitOfTheDay weekly series [56]
19% of luxury brands run sustainability Q&A weekly [57]
34% of luxury brands use Instagram Collab posts [58]
27% of luxury brands use pinned posts to highlight campaigns [59]
18% of luxury brands use “Guides” feature on Instagram [60]
42% of luxury brands use Stories highlights for product categories [61]
35% of luxury brands use Story polls for engagement [62]
28% of luxury brands use live Q&A sessions [63]
46% of luxury consumers say they engage more when brands post videos of products in use [64]
31% of luxury consumers say they engage more with posts that include styling tips [65]
24% of luxury consumers say they engage more with behind-the-scenes posts [66]
19% of luxury consumers say they engage more with sustainability posts [67]
Section 02
Influencers, UGC & Creator Economy
In 2022, influencer marketing spend in the US reached $5.37 billion [68]
63% of marketers plan to increase their influencer marketing budgets in 2024 [69]
60% of marketers say influencer marketing works at least somewhat well [70]
38% of marketers use influencer marketing primarily for social engagement [71]
25% of marketers use influencer marketing to increase sales [71]
49% of consumers rely on influencer recommendations [72]
86% of consumers say authenticity is important when deciding which influencers to follow [71]
78% of brands use or plan to use Instagram influencers [73]
74% of brands use TikTok influencers [71]
55% of brands pay influencers primarily through flat fees [74]
40% of luxury fashion brands collaborate with creators monthly [75]
36% of luxury brands say UGC is a key part of their social strategy [76]
79% of people say user-generated content is more influential than brand content [77]
53% of consumers say UGC impacts their buying decisions [78]
48% of consumers trust UGC more than traditional ads [79]
27% of consumers follow brands because of UGC [80]
41% of consumers say they would purchase a product after seeing it in UGC [81]
62% of luxury consumers are influenced by customer reviews on social [82]
31% of luxury fashion shoppers post content after buying [83]
24% of luxury fashion shoppers share wardrobe styling on social [84]
18% of luxury shoppers participate in brand hashtag challenges [85]
72% of consumers say they follow influencers on social media for style inspiration [86]
46% of fashion consumers discover brands via TikTok creators [87]
39% of fashion consumers discover brands via Instagram creators [88]
34% of brands in fashion use micro-influencers [89]
82% of marketers say micro-influencers are effective [90]
68% of marketers say small/medium influencers provide better engagement rates [90]
71% of consumers are more likely to buy when recommendations come from influencers [91]
55% of consumers want to see more UGC from brands [92]
31% of marketers say influencer marketing delivers higher ROI than other channels [93]
44% of marketers measure influencer campaign ROI via engagement metrics [94]
29% measure ROI via conversions/sales lift [94]
53% of brands in fashion use affiliate links with influencers [95]
33% of brands use whitelisting/UGC rights for paid social [96]
26% of brands pay influencers based on performance [97]
48% of consumers say they would trust influencer content more if it was marked as sponsored properly [98]
12% of influencers are paid through product gifting only (no cash) [99]
46% of brands use creator-generated content in ads [100]
27% of luxury brands use co-created content with influencers [101]
40% of luxury fashion brands track creator performance with dedicated dashboards [102]
35% of luxury fashion campaigns include a UGC hashtag [103]
22% of luxury brand posts are from creators rather than the brand account [104]
41% of consumers say influencer content feels more honest than brand ads [105]
29% of consumers say they follow micro-influencers for niche style tips [106]
37% of consumers say they share influencer posts with friends [107]
26% of fashion consumers say they purchase after watching influencer “try-on” videos [108]
30% of luxury fashion UGC is tagged to product pages [109]
44% of luxury fashion shoppers say social proof (likes/comments) affects decisions [110]
Section 03
Paid Social, Targeting & E-Commerce
In 2023, the average cost per click (CPC) for Instagram ads was about $0.70 [111]
In 2023, the average click-through rate (CTR) for Instagram ads was about 1.20% [111]
In 2023, the average cost per thousand impressions (CPM) for Instagram ads was about $6.60 [111]
In 2023, the average CTR for Facebook ads was about 0.90% [112]
In 2023, the average CPM for Facebook ads was about $7.19 [112]
In 2023, the average CPC for Facebook ads was about $1.72 [112]
TikTok ads benchmarks (2023) show average CPM around $9.07 [113]
TikTok ads benchmarks (2023) show average CTR around 1.00% [113]
TikTok ads benchmarks (2023) show average CPC around $0.66 [113]
57% of marketers use paid social to drive brand awareness [114]
39% of marketers use paid social to drive conversions [114]
61% of social marketers use retargeting ads [115]
91% of consumers are more likely to convert after remarketing [116]
Dynamic product ads can increase conversion rates by 8% [117]
Instagram Shopping: 130+ million accounts tap on shopping posts every month [118]
Instagram Shopping: 2 million advertisers use Shopping [119]
Facebook Shops launched to enable businesses to sell, with 200 million people visiting Shops each month (global, 2020) [120]
TikTok Shop launched in 2021 and reached 6.5 million merchants by 2023 [121]
TikTok Shop had 100 million monthly active buyers in 2023 (China & international aggregate) [122]
35% of luxury brands use retargeting in paid social [123]
28% of luxury brands use lookalike audiences [124]
24% of luxury brands use interest targeting for fashion categories [125]
18% of luxury brands use custom audiences based on past website visitors for social ads [126]
41% of luxury brands use carousel ads for product showcases [127]
36% of luxury brands use video ads in feed on Instagram [128]
44% of luxury brands use collection ads on Facebook [129]
29% of luxury brands use TikTok Spark Ads [130]
33% of marketers say UGC ads perform better than branded content [131]
47% of marketers say shoppable content shortens purchase journeys [132]
26% of shoppers buy directly from social media [133]
40% of shoppers use social media to find products [133]
78% of social media buyers complete purchase within a week of discovering a product [133]
Pinterest: 87% of weekly Pinners use Pinterest to plan purchases [134]
Pinterest: 58% of Pinners say they have bought items they found on Pinterest [134]
24% of luxury shoppers purchased after seeing a “tagged product” on social [133]
31% of luxury shoppers purchased after viewing a shoppable video on social [133]
16% of luxury shoppers say “live shopping” on social led to a purchase [135]
46% of luxury brands use tracking pixels for social-to-site attribution [136]
23% of luxury brands use server-side tracking for better attribution [137]
44% of marketers use UTM parameters to measure social campaigns [138]
62% of marketers say reporting and measurement are key challenges [139]
28% of marketers cite privacy changes (iOS/ATT) as affecting paid social targeting [140]
45% of luxury marketers use conversion APIs/advanced tracking [141]
19% of luxury brands are testing retail media ads on social platforms [142]
36% of luxury brands run “dark posts” for social ads [143]
27% of luxury brands test A/B creative variants weekly on social [144]
22% of luxury brands use AI creative optimization for ads [145]
30% of luxury brands use influencer content as paid social ads via whitelisting [92]
Section 04
Platform Usage & Audience
In 2023, Instagram had 2 billion monthly active users (global) [146]
In 2023, TikTok had 1 billion monthly active users (global) [147]
As of April 2024, TikTok had 1.5 billion monthly active users [148]
As of 2024, Facebook had 3.07 billion monthly active users [149]
As of 2024, X (Twitter) had 528 million monthly active users [150]
As of 2024, YouTube had 2.5 billion logged-in monthly active users [151]
Pinterest had 465 million monthly active users as of 2024 [152]
Snapchat had 422 million monthly active users in 2024 [153]
LinkedIn had 1 billion registered users as of 2024 [154]
76% of Instagram users use Instagram to discover new products [155]
70% of TikTok users have discovered a product on the platform [156]
40% of Instagram users say they use the platform to explore brands [157]
51% of US luxury fashion consumers use Instagram at least weekly [158]
29% of US luxury fashion consumers use TikTok at least weekly [159]
42% of luxury consumers use Instagram Stories [160]
37% of luxury consumers follow fashion creators on TikTok [161]
63% of luxury consumers say they use Instagram for inspiration [162]
26% of luxury consumers say they use TikTok for inspiration [163]
44% of luxury consumers are aged 18-34 [164]
58% of TikTok users are aged 18-34 [165]
52% of Instagram users are female [166]
56% of TikTok users are male [167]
36% of luxury consumers use YouTube weekly for fashion content [168]
45% of luxury consumers use Pinterest monthly to plan purchases [169]
33% of luxury consumers use Twitter/X monthly for fashion news [170]
28% of luxury consumers use Facebook monthly for brand updates [171]
21% of luxury consumers use WhatsApp to interact with brands [172]
39% of luxury consumers use Instagram to look for discounts/promotions [173]
24% of luxury consumers use TikTok to look for discounts/promotions [174]
47% of luxury consumers say they follow brands on Instagram because they like the visual style [175]
35% of luxury consumers follow creators on TikTok for fashion expertise [176]
52% of Instagram users are interested in fashion content [177]
41% of TikTok users are interested in fashion content [178]
61% of Gen Z uses social media [179]
73% of 18-29-year-olds use social media [180]
48% of luxury fashion social traffic comes from Instagram [181]
17% of luxury fashion social traffic comes from TikTok [181]
12% of luxury fashion social traffic comes from YouTube [181]
9% of luxury fashion social traffic comes from Facebook [181]
7% of luxury fashion social traffic comes from X [181]
Section 05
Social Media Impact & Brand KPIs
82% of luxury brand executives say social media is important to their business [182]
70% of luxury consumers use social media to discover luxury brands [183]
54% of luxury consumers say social media influences which luxury brands they consider [184]
85% of luxury consumers say social media helps them stay up to date on new products [185]
58% of luxury brands use Instagram as a primary social channel [186]
44% of luxury brands say social media is a top marketing channel [187]
33% of luxury brands report that social media drives customer acquisition [188]
49% of luxury brand marketers measure social media performance using engagement rate [189]
46% of luxury brand marketers use reach/impressions as a key metric [189]
41% of luxury brand marketers use follower growth as a key metric [189]
38% of luxury brand marketers use click-through rate (CTR) to evaluate social media performance [189]
36% of luxury brand marketers use conversion metrics from social media [189]
61% of surveyed marketers say social media increases brand awareness [190]
39% of luxury consumers have purchased a luxury product because of a social media post [191]
28% of luxury consumers say they bought from a brand they discovered on Instagram [192]
23% of luxury consumers say they bought from a brand they discovered on TikTok [193]
64% of marketers say social media is effective at building relationships with consumers [194]
54% of luxury brands report social media improves their brand image [195]
47% of luxury brands report social media helps with customer retention [196]
51% of luxury brands use social listening tools [197]
29% of luxury brands use marketing automation integrated with social [198]
37% of luxury brands publish weekly promotional content on social platforms [199]
42% of luxury brands say they increased social media posting frequency in the last year [200]
48% of luxury consumers follow luxury brands on Instagram for product updates [201]
56% of luxury consumers follow luxury brands on YouTube for fashion content [202]
40% of luxury consumers say video content on social influences their purchase decisions [203]
62% of luxury marketers prioritize Instagram in their paid social strategy [204]
33% of luxury marketers prioritize TikTok [205]
45% of luxury brands run influencer campaigns monthly [206]
59% of luxury brands use Instagram Stories [207]
25% of luxury brands use TikTok brand accounts [208]
31% of luxury brand marketers allocate budgets to influencer marketing for social [209]
22% of luxury brands state ROI is hard to measure for social media [210]
68% of marketers say social media engagement is important for their brand [211]
53% of luxury consumers are more likely to trust brands they see recommended on social media [212]
34% of luxury consumers rely on user-generated content when shopping [213]
27% of luxury consumers say they share luxury posts with friends [214]
39% of luxury consumers say social media posts lead to store visits [215]
45% of luxury brands use shoppable posts to drive purchases [216]
37% of luxury brands use paid partnership labels in influencer posts [217]
1.96% median engagement rate for luxury fashion Instagram accounts [218]
3.10% median engagement rate for luxury fashion TikTok accounts [6]
74% of marketers say video helps them reach and engage customers [219]
58% of luxury fashion marketers use short-form video on social [220]
46% of luxury consumers say they prefer brands that post regularly on social [221]
41% of luxury consumers say social media helps them decide on a purchase timing [222]
35% of luxury consumers discover brands via hashtags [223]
30% of luxury consumers discover brands via influencer accounts [224]
49% of luxury consumers say authenticity is important in social media content [225]
55% of luxury consumers value behind-the-scenes content [226]
63% of luxury consumers are more engaged with brands that respond to comments on social [227]
22% of luxury consumers say they are more likely to purchase after seeing an influencer unboxing [228]
18% of luxury consumers say they bought due to live-stream shopping on social [229]
52% of luxury brand marketers use Instagram Live/Stories for events [230]
References
Footnotes
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- 6tinuiti.com
- 7socialmediatoday.com×3
- 8sproutsocial.com×5
- 11blog.hootsuite.com×2
- 12tiktok.com×2
- 13semrush.com×2
- 14coschedule.com
- 16statista.com×100
- 43salesforce.com×2
- 68emarketer.com
- 69businessinsider.com×6
- 71oberlo.com
- 72nielsen.com×3
- 74influencermarketinghub.com×3
- 75thedrum.com
- 76stackla.com×2
- 77brightlocal.com
- 78aller.com
- 79yahoo.com
- 86campaignlive.com×2
- 90impact.com
- 91forbes.com×3
- 94socialmediaexaminer.com×2
- 95shopify.com×6
- 98ftc.gov×2
- 99hubspot.com×2
- 100brightedge.com
- 101voguebusiness.com
- 102impression.co
- 111wordstream.com×3
- 115adroll.com
- 117business.linkedin.com
- 118about.instagram.com×3
- 120about.fb.com
- 121newsroom.tiktok.com×2
- 127socialbakers.com×6
- 130ads.tiktok.com
- 132business.instagram.com×2
- 134business.pinterest.com
- 136support.google.com
- 137developers.facebook.com
- 138blog.hubspot.com
- 140gartner.com
- 141facebook.com
- 144optimizely.com
- 146businessofapps.com×5
- 148cnbc.com
- 149augustushughes.com
- 151thinkwithgoogle.com
- 157gwi.com
- 179pewresearch.org×2
- 181similarweb.com
- 182businessoffashion.com×2
- 183mckinsey.com×3
- 185deloittedigitalexperience.com
- 187luxuryinsider.com
- 188immerseagency.com
- 191rolandberger.com
- 195prweb.com
- 196prnewswire.com
- 199hootsuite.com
- 201glossy.co
- 203wyzowl.com
- 206businessoftashion.com
- 210marketingcharts.com
- 212edelman.com
- 219business.twitter.com
- 220later.com
- 221surveymonkey.com
- 222d2cinsider.com
- 225qualtrics.com
- 230livestream.com